Germain Cadillac of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have had (2) service appointments scheduled and both times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade times upon arrival they said that I was not on the schedule but they would squeeze me in since I had proof of the appointment. I have a new Escalade have complained about the computer in truck constantly changing times and the vehicle stating I am not connected but phone states it is. This hasn’t been resolved. I have a small blemish in paint and was told I had to take somewhere else and I paid for the paint protection when I bought the car. More
Purchase a used Cadillac xxx less than three car was inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matt inspected by the dealership and the wrong tires were placed on the car. Two of the tires were a bald. Return back to the dealership to have this matter resolved, and I was told by the general manager, D’Lacey Stith That the car is a used car and that they can just swap out the tires from the back And put them in the front and put the ball tires in the back. When asked for him to come and look at the four tires, his response was no and that we know our product, but we am purchasing the vehicle. General manager, D’Lacey stated that They had invested in the car and had replace new tires on the back of the car. I would never purchase a car through him as a general manager, and I question if for sure he knows the brand ! More
Corey was great to work with. He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional He made the process go quickly and smoothly. Every staff I encountered during my purchase was friendly and professional More
Great salesperson and finanace mgr to work with car was detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection detailed and clean. They did a couple small touch up on paint issues with no questions. Also Provided a full tank of gas and a full over inspection to make sure car was to my satisfaction completely. One of the best car buying experiences with a dealer I’ve ever had More
The ability to work with a customer Does not exist, I told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not alw told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not always sure when I get back in, we tried several nights to get together and even had a bank loan ready to go, I said for sure I would be there Friday and had my down payment ready. I got in at two O'Clock and called him and another salesman said he went to the dentist and the salesman also said the car had been sold that morning. You guys suck. More
