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Germain Cadillac of Easton

Columbus, OH

4.6
436 Reviews
The team at Germain Cadillac Of Easton would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Columbus count on the high-quality vehicles and services found at Germain Cadillac Of Easton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Si el inglés no es tu primer idioma y prefieres comprar un coche en español, puedes estar tranquilo cuando visites nuestro concesionario Cadillac en Ohio. ¡Empleamos miembros del equipo de habla hispana, para que pueda explorar sus opciones de ventas y servicio de Cadillac en el idioma que prefiera!
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4200 Morse Crossing

Columbus, OH

43219

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Showing 436 reviews

March 20, 2022

My grand-daughter Kaitlyn was buying her first car ever, a few weeks ago. Adam was so kind and helped us navigate the system. He made that experience wonderful for us both. Debbie Brown More

by debbiebrown
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Gentry
Mar 21, 2022 -

Germain Cadillac of Easton responded

Debbie, Thank you for taking the time to leave us this 5-star review and for providing positive feedback. When we receive such positive feedback, we rest knowing that we have done our jobs well. We appreciate having the honor of working with Kaitlyn on the purchase of her first car. Best Regards, Kenny Quinn General Manager

February 09, 2022

Germain Cadillac offered an exceptional buying experience, especially given it was done virtually and from out of state. Mike Perkins was friendly and responsive to work with. Zach Nugan exceede More

by chodits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Nugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Perkins
Feb 09, 2022 -

Germain Cadillac of Easton responded

Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Mike and Zach could make your experience so seamless- from beginning to end! They will be honored to know how greatly you valued their assistance, and we wish you the safest of travels- on behalf of them and the entire team! Thank you so much for choosing Germain Cadillac of Easton! Best Regards, Kenny Quinn General Manager

August 13, 2021

Germain Cadillac Easton salesman Wes Echols made me sign a title in November 2020 and now in August 2021 and there was no notary present a car has been put into my name illegally by force from this man. I w More

by fraudulent reporting
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
notary, Wes Echols
Aug 17, 2021 -

Germain Cadillac of Easton responded

We have received your concern and appreciate your feedback.

Aug 17, 2021 -

fraudulent reporting responded

thank you and respect that the notary and salesman will be investigated. this is BMV felony and the notary should lose her license

Aug 18, 2021 -

Germain Cadillac of Easton responded

Feedback received

May 26, 2021

Adam was friendly and efficient making this the most seamless car buying process I have had. Knowledgeable about the industry but also the entire team collaboration was excellent. More

by blake.doty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gentry
Jun 01, 2021 -

Germain Cadillac of Easton responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Adam and our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Best Regards, Kenny Quinn General Manager

April 09, 2021

Brad was a true professional. Very knowledgeable on the Cadillac XT4 Iwas interested in. I will see him again and will recommend him to friends. John Butts More

by jbutts13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Nugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Martinkovich
Apr 12, 2021 -

Germain Cadillac of Easton responded

We appreciate you sharing your experience with Brad. Your complete satisfaction is our ultimate goal. Enjoy the road in your new XT4. Best Regards, Kenny Quinn General Manager

April 06, 2021

Reached out to dealer ship through autotrader. Mike perkins replied. Said 2019 jeep summit was available and would call me in the morning. Texted me with pictures and said vehicle was available. Se More

by jshekmer
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Perkins
Apr 06, 2021 -

Germain Cadillac of Easton responded

Mr. Shekmer, I’m very sorry that the Jeep sold before you could finalize the transaction. I think your review is out of frustration and a little harsh on the dealership. Your original inquiry came in on Saturday the 3rd after 6:00 pm. Although the dealership was closed we personally responded within 10 minutes. Mike then communicated with you on Easter Sunday saying he would call you on Monday morning. My apologies that another customer walked in and purchased the Jeep Monday morning. Best Regards, Kenny Quinn General Manager

Apr 06, 2021 -

jshekmer responded

I never said he didn't respond! My issue is with the way it was handled! When i responded to mikes email on sunday i told him condider the vehicle sold even before i received any numbers on my trade as i had been looking for this vehicle with these options for two weeks! He even reaffirmed the vehicle was available on monday morning! And when we spoke first thing in the morning when he texted me pictures of a blemish on the vehicle i again said consider it sold!!! So i dont understand your claim that someone else just walked in and purchased it within the same 30 minutes or so of me waiting on numbers!! I told mike i was buying it from my first contact on sunday! (And i do have the text and emails to back up my claims!) So again.. why was my time wasted and vehicle supossedly sold while waiting on deal to be wrote!! So i dont accept your explanation and even makes me more frustrated with your and your dealership... and your lame excuse THANKS FOR NOTHING

Apr 07, 2021 -

Germain Cadillac of Easton responded

Again, we are sorry. Please feel free to give me a call if you would like to discuss this further. Best Regards, Kenny Quinn General Manager 614.383.4804

Apr 07, 2021 -

jshekmer responded

Nothing to dicuss... What are you going to tell me different? Get me the vehicle back? I think not! Or That your sorry all the good that does. Apology not accepted and again you and your salesmans lame excuse is nothing but a joke! Keep your im sorries and i hope this review helps someone else from wasting their time.. No need to respond...

March 15, 2021

Brad is truly one of the most gifted (and handsome) salesmen in the car industry. He exceeded all expectations with his knowledge of the vehicles on the lot, provided wonderfully sound financial advice More

by KristyJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
Mar 16, 2021 -

Germain Cadillac of Easton responded

Kristy, We are grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again soon! Best Regards, Kenny Quinn General Manager

January 27, 2021

Great service provided by Brad Martinkovich and Zach Nugan. The both went above and beyond what I expected. Outstanding experience! I will be sure to tell everyone I know. ⭐️⭐️⭐️⭐️⭐️ More

by Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonita Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Nugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Martinkovich
Jan 27, 2021 -

Germain Cadillac of Easton responded

Your complete satisfaction is the focus of our team here at Germain Cadillac of Easton. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Kenny Quinn General Manager

January 26, 2021

Purchased a 2018 XTS and love it!! Brad was great at getting me in this car and it went fast and smooth. I would recommend this dealership to anyone looking for a nice new or used vehicle More

by mrcosby300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
Jan 27, 2021 -

Germain Cadillac of Easton responded

Thank you for leaving Brad this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Best Regards, Kenny Quinn General Manager

January 12, 2021

I worked with Brad Martinkovich, a perfect gentleman. He I worked with Brad Martinkovich, a perfect gentleman. He is so efficient, capable and helpful. I highly recommend you go see Brad. I have never had s More

by Vinay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary, Brad Martinkovich
Jan 13, 2021 -

Germain Cadillac of Easton responded

Thank you for taking the time to share this amazing review! We are overjoyed that Brad and Zach could make things happen for you and ensure that your visit was an all-around success! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new vehicle. Please let us know if you need anything further. Best Regards, Kenny Quinn General Manager

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