Germain Cadillac of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I really do not like shopping for cars and dealing with salespeople, but John Streifel has a genuine friendliness and I was put at ease right away. He was professional and easygoing and was not pushy in th salespeople, but John Streifel has a genuine friendliness and I was put at ease right away. He was professional and easygoing and was not pushy in the least. I actually had fun car shopping for the very first time. More
I saw the car I wanted online, and called to be sure it was still there. I was placed on hold while the person checked, and they still had the car. The staff was very friendly and did not in any way try was still there. I was placed on hold while the person checked, and they still had the car. The staff was very friendly and did not in any way try to pressure me into buying or driving anything. I would definitely go there again. More
I feel compelled to let you know about my recent experience at your Easton Cadillac facility. I would imagine all too often you only get the complaints, but not this time. First and foremost a lit experience at your Easton Cadillac facility. I would imagine all too often you only get the complaints, but not this time. First and foremost a little history is in order. It has been ten plus years since I last purchased a vehicle and I would rather have open heart surgery with a dull butter knife then buy a car. That is until Friday evening Jan 7. After researching for months and visiting numerous dealerships, a couple of which are in your stable, I walked into the showroom at Easton, was greeted immediately, and had all of my questions answered and then some. Due to the snow falling I was not real anxious to take a test drive at night in the snow so we ran some numbers to see what it looked like. A good experience to this point, but enter Jason Dwyer. He made the already good experience into a great experience! I asked to come over the next day to take a test drive, to which he answered absolutely. He followed up the next day with no pressure just good follow up making sure the vehicle I wanted to drive was ready, and he and I spent quite a bit of time going over numbers and such after my test drive. I left that evening pretty sure we would close the deal which we did Monday over the phone. The car I wanted was at another dealership and Jason sent for it. When I showed up Tuesday to pick up the car, Jason had done some further work on my behalf and gotten me an even better deal. I was dumbfounded. I am not sure what comes after a great experience but whatever it is I had it, thanks to Jason Dwyer and his team. Further, I will promise you that whatever he gave up in getting me a better deal I will give to you ten fold in the form of advertising. None of the other dealerships I went into gave me the treatment I experienced with Jason. I doubt it will be ten years before I buy another vehicle and most likely it will be from Germain Cadillac of Easton. Thanks for an unbelievable experience. More
I was very satisfied with my experience with Germain Cadillac of Easton. Brock and Jason worked very hard to put a deal together for me and searched outside of the dealership to find the car to meet my Cadillac of Easton. Brock and Jason worked very hard to put a deal together for me and searched outside of the dealership to find the car to meet my needs. Would have liked to have gotten a little more for my trade, but overall I was happy with the deal. More
We had great service in looking at a car, taking it for a test drive, and then closing the deal. It took us quite a bit of time to get the final papers signed in which I wished the service was a bit faster. test drive, and then closing the deal. It took us quite a bit of time to get the final papers signed in which I wished the service was a bit faster. Overall we were at the dealers for 4.5 hours. The staff was very friendly and helpful. More
Overall great sales / shopping experience when compared to other places I visited ... Brock and Jason quickly and professionally handled all my questions, and were a pleasure to interact with. Brock made s to other places I visited ... Brock and Jason quickly and professionally handled all my questions, and were a pleasure to interact with. Brock made saying yes very easy ... he was just so helpful, I kept coming back !! After agreeing on vehicle and pricing terms, the 'last mile' of paperwork with finance was not a consistent experience. It quickly became a hassle of waiting for people, then hard sales push to sign up for financing options after saying no 3-4 times. My other partners that purchased BMWs had a no wait completely seemless pick-up, just showed up to pick-up the car, and signed something and were on their way, no waiting or more sales steps of the process. More
We really like our new to us 2007 Honda Odyssey. It is very clean, and freshly waxed. It is in better condition than several others that we looked at. Germain added a few warranty items on the engine an very clean, and freshly waxed. It is in better condition than several others that we looked at. Germain added a few warranty items on the engine and drive train, windshield, dents and scratches - all as a bonus. More
I purchased my first Cadillac from Germain. It was a very low mile CTS Luxury. The price was right. Trade-in was fair. And my salesperson (Mark) was a true professional. I recommended Germain Cadill very low mile CTS Luxury. The price was right. Trade-in was fair. And my salesperson (Mark) was a true professional. I recommended Germain Cadillac to a friend of mine. He said he would like to buy a CTS and will visit the dealership as soon as the details are worked out. More
My after Germain Cadillac was very poor. I bought a used Honda Risdgeline with 44k miles. The truck was very nice and the price was the best I found. After I had the truck I started to run into problems. Th Honda Risdgeline with 44k miles. The truck was very nice and the price was the best I found. After I had the truck I started to run into problems. The tires were dry rotted and cracked and the dealer covered it up by slathering tire sealer over them. After my first car wash I found the rotten tires and had to replace all four tires. I was lucky that Michelle honored their tire warenty but still had $300 out of pocket. Later when I got my first oil change (60 days later) I was informed by the Honda dealer that my back brakes were shot. I called Germain and talked to a manager named Kenny. Kenny told me it was my responsibility to notice that the brakes were at 25% when I bought it from them. I believe Germain cuts corners and does not service their trade ins very well. I would recommend someone be very careful when looking at a used car at any Germain dealership and have a 3rd party inspection. More
Mark was good and helped me in all possible ways. His manager was bit rude at my first visit, but that did not change my mind about buying a used one from them. Got a good deal - narrowly missed the best manager was bit rude at my first visit, but that did not change my mind about buying a used one from them. Got a good deal - narrowly missed the best :-). I felt Mark understood my bargain better than his other manager Tony and when Tony got involved, I lost track - well, thats the way he needs to handle his bussiness. But at the end - a deal was made and we are all set and I had a good long drive to quench my thirst in my new (used) SUV. More
