Germain Cadillac of Easton

Germain Cadillac of Easton is awesome. The sales and service reps. are fantastic. I have gotten two cadillac from this location and both times I was treated fair and with lots of respect. I would refer service reps. are fantastic. I have gotten two cadillac from this location and both times I was treated fair and with lots of respect. I would refer this dealership to anyone in need of a vehicle. Thanks to Bruce Thomas and Kenny More

Marc was great - personable, helpful, unobtrusive but attentive. I would definitely seek him out if I were to buy another car. Tom - I almost left the deal there because he was overbearing, obnoxious, c attentive. I would definitely seek him out if I were to buy another car. Tom - I almost left the deal there because he was overbearing, obnoxious, condescending and loud - to the point I believe he was yelling at me! Not a good representative for what I believe you try to portray as a dealership. So, I had to split the difference on the "friendly" category and give the rating of OK instead of Excellent because Tom was involved -- he was a definite detriment. More

Great experience with John Streifel and Germain Cadillac. We wanted a 2011 Cadillac CTS Coupe in all wheel drive. We did most of the deal by phone and email, didn't walk into the dealership until we were re We wanted a 2011 Cadillac CTS Coupe in all wheel drive. We did most of the deal by phone and email, didn't walk into the dealership until we were ready to pick the car up. They found what I wanted, got it in quickly and made the sale fast and easy. More

My first and last impressions of my experiences at Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professi Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professional, and plesant manner. I have purchased many automobiles over the years and I did not want the "smoke and mirrors" show that so many times occurs when you deal with some dealerships. Kenny took me through the car and presented the options that were available to me and when I did make up my mind what I wanted, made the purchase process very quick and painless. Jason did the same when he and I sat down and talked financial options. Chuck close it out with giving me precise options that were available to me to protect my car in several ways. At no time during my buying experience at Germain, did I fell pressure to do something that I did not want to do or was not going to do. It was quick, painless, fun, and I drove away in a beautiful new 2011 CTS Coupe that is getting quite a few admiring looks on the road. That is when I take it out in the sunshine--no rain! Thank you Kenny,Jason, and Chuck! Thank you Germain Cadillac! The whole experience was 5 star. Catl A. Martin martin933@aol.com More

Stayed in constant coummunication regarding the status of vehicle and recommendations. Bruce is personable and seems to understand the importance of working with the customer. Also provided information on a vehicle and recommendations. Bruce is personable and seems to understand the importance of working with the customer. Also provided information on applicable rebates. Bruce keeps the whole process simple, friendly and direct. More

We use this dealership for both our personal and company vehicles for many years. Our experience with them has been superb both with the sales dept and the service dept.Since we use the service dept more fr vehicles for many years. Our experience with them has been superb both with the sales dept and the service dept.Since we use the service dept more frequently I can state that they have been super great. Our visits are handled quickly and service required is well explained to our satisfaction. Service is completed on time as prommised. I would reccomend them to anybody. More

It's the people. These people know how to make you feel like a privaleged customer. You want to come back. I have not been turned down for any request. I respect them, and they respect me. Those people men like a privaleged customer. You want to come back. I have not been turned down for any request. I respect them, and they respect me. Those people mentioned are both sales and service. They are experienced and it shows. I shudder when I think about going outside of this dealership. The people bring me back. They actually make me feel like I am their favorite customer. AWESOME! More

I am 100% satisfied with Kenny. He was professional, helpful and knew my car inside and out. The post sales follow has been great. My car is still running strong, got a great price on it and will defini helpful and knew my car inside and out. The post sales follow has been great. My car is still running strong, got a great price on it and will definitely be going back to him when it is time to upgrade my vehicle. Highly recommend going through him. More

Kenny Quinn was an excellent salesman. He was extremely Kenny Quinn was an excellent salesman. He was extremely helpful and quite knowledgeable regarding the vehicle, an Escalade, we purchased. Our minds Kenny Quinn was an excellent salesman. He was extremely helpful and quite knowledgeable regarding the vehicle, an Escalade, we purchased. Our minds were made up when we arrived at the dealership as to the type of vehicle we wanted. His expertise and excellent salesmanship ability and quality of the care he gave us added greatly to our purchase experience. When it is time to purchase another vehicle we will certainly be looking Kenny up. We are very happy customers, Wayne and Carolyn Baker #4 Good rating: Everyone likes a better price than what is put on the sticker. We felt a little lower price would have been another "feather in the hat" for the dealership . . . it had nothing to do with the service of sales we received . . . strictly the lack of enticement. Kenny showed us the prices of other Escalades on the websites of other dealerships to reassure us that the price was in line with others. However, if we find out in the future, that other dealerships do, indeed, lower their sticker prices on their used cars, we won't be nearly as happy. More

Anthony understood my problem, had it resolved and me back in my car in under an hour. Having service done right, the first time, and quickly is exactly what I'm looking for. I have recommended Anthony back in my car in under an hour. Having service done right, the first time, and quickly is exactly what I'm looking for. I have recommended Anthony to other Cadillac owners I know and I'll continue to do so. More