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Germain Cadillac of Easton

Columbus, OH

4.6
436 Reviews
The team at Germain Cadillac Of Easton would like to welcome you to our dealership in Columbus, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbus, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Columbus count on the high-quality vehicles and services found at Germain Cadillac Of Easton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions. Si el inglés no es tu primer idioma y prefieres comprar un coche en español, puedes estar tranquilo cuando visites nuestro concesionario Cadillac en Ohio. ¡Empleamos miembros del equipo de habla hispana, para que pueda explorar sus opciones de ventas y servicio de Cadillac en el idioma que prefiera!
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4200 Morse Crossing

Columbus, OH

43219

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Showing 436 reviews

October 08, 2020

Purchased 2017 Cadillac Escalade ESV Platinum edition from Germain Cadillac in September as a Certified Pre-owned vehicle with a 172 point inspection. We also purchased a separate warranty that included More

by nickd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny Quinn
Oct 12, 2020 -

Germain Cadillac of Easton responded

Mr. Danino, I understand your frustration and will do my best to explain the dealer's position on this matter. Your purchase of the 2017 Escalade was in September of 2019. This car was Cadillac certified pre-owned which includes a 172 point inspection. Germain Cadillac hasn’t and never will put a tire plug in the sidewall of a tire and jeopardize the safety of the vehicle. Plugging the sidewall isn’t only unsafe and not recommended but also wouldn’t hold air for a year plus. Please feel free to call me with any questions or concerns. Kenny Quinn General Manager 614.383.4804 Office

September 01, 2020

First let me say it's a Shame on a 2014 Cadillac xts platinum $ 17,000 plus with 71,120 & 8,000 miles later it needs a transmission who would have figured a car that Clean would die that soon I'm More

by Kevin Goins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. JUDD MY MECHANIC , Kenny Quinn, Steven McInerney, Chris Conrad
Sep 02, 2020 -

Germain Cadillac of Easton responded

We understand your frustration and are working hard to assist with your issue by trying to get you a deal on a used transmission. Best Regards, Kenny Quinn General Manager

Sep 02, 2020 -

Kevin Goins responded

Mr. KENNY QUINN, "I DONOT WANT A USED TRANSMISSION FROM JASPER'S WITH A 100,000 MILES ON IT. MY CADILLAC HAS 78,000 MILES ON IT- NOT A 100,000 PLEASE DO NOT INSULT ME. IF YOU ARE TRYING TO HELP ME LET ME PURCHASE A REMANUFACTURED GENERAL MOTORS TRANSMISSION FROM YOU - AT YOUR COST AT $ 2,300 OR $ 2,600 NOW THAT WILL BE SOME HELP - IT'S ONLY "ONE" TRANSMISSION . THANK YOU. KEVIN GOINS

Sep 14, 2020 -

Germain Cadillac of Easton responded

Thank you for allowing me the opportunity to assist. Best Regards, Kenny

Sep 15, 2020 -

Kevin Goins responded

To Mr Kenny Quinn & Staff at Germain Cadillac, let me apologize to you mr Steven in sales for not giving you enough time to help me with my problem, I was frustrated at the time & I apologize also to mr Quinn, but Mr. Kenny Quinn & Mr.Chris in parts & Mr. Chris in service, have reach out to me about my situation & they got me taken care of , Thanks Guys I Give You A 10 + Kevin Goins

Sep 16, 2020 -

Germain Cadillac of Easton responded

Mr. Goins, Thank you. We appreciate you allowing our team the opportunity to make things right. Our goal is to ensure our guest's complete satisfaction and we are happy to know we achieved that goal with you. Best Regards, Kenny

Sep 29, 2020 -

Kevin Goins responded

Well Mr. Kenny Quinn , your team Really Came Through Today My transmission is in & working like A Champ, & Again I Apologize for NOT Being just a little more Patient MY 2014 CADILLAC XTS - I CALL IT "GHOST" IS AT IT'S BEST THANK'S TO BOTH CHRIS'S IN PARTS & SERVICE. & JUDD THANKS GUY'S.

Sep 30, 2020 -

Germain Cadillac of Easton responded

Kevin, We are pleased to know all is well. Enjoy the road and thank you for allowing us the opportunity to address your concerns. Best, Kenny

July 29, 2020

The fastest and easiest experience! Just got my third car from Brad because of his personal service. My late husband would handle the car buying, but Brad has helped me tremendously. Br More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Quinn, Ryan Austin, Brad Martinkovich, Scott Morrison, Brent Thomas, Chris Conrad, Neil Gallagher, Jack Williams
Jul 29, 2020 -

Germain Cadillac of Easton responded

Your continued business is truly appreciated. We are happy to know that you trust Brad to take excellent care of you and to have your best interest at heart. Best Regards, Kenny Quinn General Manager

June 26, 2020

I came in from Fort Wayne, Indiana, after searching for months for a specific car. Brad picked me up at my hotel and was patient while we worked with my credit union in Indiana to process the purchase. I w More

by trsw1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
Jun 29, 2020 -

Germain Cadillac of Easton responded

We appreciate you traveling from Indiana and allowing Brad and our team to provide you with a quality Germain experience. Best Regards, Kenny Quinn General Manager

April 30, 2020

After weeks of searching online and calling multiple dealerships, I came across Germain Cadillac. I sent an inquiry and within a few hours after speaking with an online representative, Brad gave me a ca More

by Chassidy Fussell
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
May 01, 2020 -

Germain Cadillac of Easton responded

Thank you for allowing Brad the opportunity to earn your business. We are fortunate to have Brad on our team as he continually meets if not exceeds our guest's expectations. Best Regards, Kenny Quinn General Manager

April 20, 2020

Painless, low pressure experience Brad at Germain Cadillac made my used car purchase a breeze. He and the team at Germain Cadillac didn't try to pressure me into purchase, warranty, o More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
Apr 20, 2020 -

Germain Cadillac of Easton responded

Thank you for your business and kind words regarding your experiences with Brad. We know he has enjoyed assisting you and we all look forward to our continued relationship. Best Regards, Kenny Quinn General Manager

March 11, 2020

Another great experience This is our families second used car purchase at Germain Cadillac and both times we have dealt with Brad. He has been great to work with. Both times More

by Trout Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Martinkovich
Mar 12, 2020 -

Germain Cadillac of Easton responded

Thank you for your continued business and kind words regarding your experiences with Brad. We know he has enjoyed assisting you and we all look forward to our continued relationship. Best Regards, Kenny Quinn General Manager

March 03, 2020

Purchase of my Cadillac ATS-V I called the dealership from California because I was looking for a specific car and saw a listing on their website for the model I was looking for. B More

by Stan Yocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Peterson, Brad Martinkovich
Mar 04, 2020 -

Germain Cadillac of Easton responded

Thank you for allowing Brad the opportunity to earn your business. We are fortunate to have Brad on our team as he continually meets if not exceeds our guest's expectations. Enjoy the road in your previously loved car. Best Regards, Kenny Quinn General Manager

February 26, 2020

From the time I arrived on the lot and was greeted at the front desk everything was handled first class. Brad was more than fantastic. More

by Special K
Recommend Dealer
Yes
Employees Worked With
Bonita Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Austin, Brad Martinkovich
Feb 26, 2020 -

Germain Cadillac of Easton responded

We appreciate your business and positive feedback. Please let us know if we may be of further assistance. Best Regards, Kenny Quinn General Manager

February 20, 2020

Worked with Mike Perkins was very fast and efficient explained everything up front with zero grey areas made buying our new CTS very easy and efficient More

by Msellman23
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
Feb 20, 2020 -

Germain Cadillac of Easton responded

We appreciate you taking the time to share your positive experience with Mike. Enjoy the road in your previously loved CTS. Best Regards, Kenny Quinn General Manager

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