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Germain Ford of Beavercreek

Beavercreek, OH

4.6
653 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 653 reviews

March 13, 2022

No hassle selling my car, Makayela made it simple and quick in a professional way! More

by mixer831tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makaylea Butler
Mar 14, 2022 -

Germain Ford of Beavercreek responded

We thank you for leaving Makayela this kind review. Please let us know if we may be of service to you in the future. Best Regards, John Martin General Manager

February 26, 2022

I absolutely Love my 2022 Ford Explorer XLT. Sarah was AWESOME and answered all of my questions. If you need a new or used car go see Sarah G at Germain Ford in Beavercreek,Oh . Everyone was rea More

by mimibolser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gentry Travis L Martin
Feb 28, 2022 -

Germain Ford of Beavercreek responded

We thank you for your business and for sharing your positive experience with Sarah and Travis. Please let us know if you need anything further. Best Regards, John Martin General Manager

January 15, 2022

Avoid these guys are a scam waste of time. They post vehicles they don’t have them Jack you around wanting you to come in an order one. They won’t give you a price salesman Tim talks a good game but is More

by Indiana Jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Duff
Jan 17, 2022 -

Germain Ford of Beavercreek responded

We are disappointed to know of your dissatisfaction with your sales experience at our dealership. Unfortunately, the vehicle of interest had sold and our team did offer to order a vehicle for you. We stand behind the integrity of our staff as our goal is to ensure a positive experience for all our guests at every touchpoint. Best Regards, John Martin General Manager

December 23, 2021

Wonderful service and I found my sales associate extremely helpful! If I am in the market again this will be my first pick. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Dec 28, 2021 -

Germain Ford of Beavercreek responded

Our team here at Germain Ford of Beavercreek works hard to provide our guests with the ultimate guest experience. We appreciate you taking the time to share your positive visit and for highlighting Johnathon and his commitment to this goal. Best Regards, John Martin General Manager

December 10, 2021

Johnathon made us feel comfortable. There was never any pressure. The sale went at our pace. Johnathon is very knowledgeable and answered all of our questions. This was our first great experience at buying More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee, Tom Aldridge, Troy Clouse
Dec 13, 2021 -

Germain Ford of Beavercreek responded

Joe, We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Ford of Beavercreek. We wish you safe travels, and look forward to seeing you again soon! Best Regards, John Martin General Manager

November 27, 2021

The definition of professionalism. They were very patient with me in choosing the perfect vehicle for my family. More

by Philly51090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 29, 2021 -

Germain Ford of Beavercreek responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Johnathon helped to make your experience such a positive one. Best Regards, John Martin General Manager

November 20, 2021

My wife and I were very pleased with Johnathon and his knowledge over F-150s. We are very impressed and would recommend anyone to Johnathon. You are doing it wrong if you don't go buy a vehicle from Germa More

by TCook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee, Landon Hallam
Nov 22, 2021 -

Germain Ford of Beavercreek responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Ford of Beavercreek. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, John Martin General Manager

November 12, 2021

Can't say enough about Johnathon! I have been to the dealer at least 4 times and this time I finally drive out with exactly what I wanted! Thanks for an easy and smooth transaction! More

by Markfreburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 15, 2021 -

Germain Ford of Beavercreek responded

Thanks! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, John Martin General Manager

November 11, 2021

Sierra needs to have better communication skills with people over the phone. I lived in the Xenia area sometime ago and if I had to deal with her at the time you would have never received my business. More

by nanc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy Day, Sierra Sanner
Dec 02, 2021 -

Germain Ford of Beavercreek responded

We are disappointed to hear of your negative experience, as this is certainly not the quality of service that we aim to provide. It is never acceptable for any team member to come across as anything other than friendly and positive to our guests. We appreciate your feedback and will open an internal conversation regarding this matter. Best Regards, John Martin General Manager

November 04, 2021

My most recent experiences as well a prior visits to Germain Ford have been excellent. Johnathon was very professional and knowledgeable. He did a great job explaining all the gadgets in my new truck, a More

by fred.kehrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Eagle, John Martin, Pete Mougey, Johnathon Barbee, Landon Hallam
Nov 05, 2021 -

Germain Ford of Beavercreek responded

Your business and kind recommendation mean so much to us all. Thank you for choosing Germain Ford for your automotive needs. Best Regards, John Martin General Manager