Germain Ford of Beavercreek

Liars, don't waste your time Found a truck online that looked great. Salesman was nice and helpful, at first. Truck was worse than the pictures let on, though. Lots of scratche Found a truck online that looked great. Salesman was nice and helpful, at first. Truck was worse than the pictures let on, though. Lots of scratches and dings that the bright lighting they use gloss over. Kind of deceptive and I think its on purpose. Then I had the sense to climb up and look at the roof. It had been clearly damaged by something either falling on it or scraping it. It wasn't enough to be a deal killer as it didn't affect the sunroof or anything, but it had bare paint and a crease from the middle of the roof to the corner. It was not the near perfect truck they advertised. It could be easy to overlook that from the ground, though, in fairness to them. Doesn't speak well for the supposed inspection they perform. Who knows what else they missed. Truck was mechanically sound and interior was decent. Sales price was top dollar for a truck in great condition. Told salesman I could live with the roof as-is but not for that price (concerned about resale). I made an offer. Salesman countered at a fair price considering the damaged roof. He wrote it up on a little notebook, even had me sign it and we agreed on a price. THEN he pulled a xxxxxxxx move to go to his manager. I told him not to come back with something else. Sat around for who knows how long, and decided to grab my keys and walk away. I threw away some trash and then he magically appeared...Then his manager guy, who sits at the wrong desk because he doesn't know where his own people sit, puts ANOTHER piece of paper in front of me with a higher price. I called him an idiot as I walked away, and what I regret is that I forgot to tell the salesman he was a liar. By the way, I am a service disabled vet, was wearing old camo, and he knew I worked on base. If they'll do that to me, they'll do it to you. Borderline frauds, and definitely liars and a waste of time. More

Superb Ron the customer service rep went well beyond the norm in making sure my vehicle service at an acceptable level. The entire staff work together in e Ron the customer service rep went well beyond the norm in making sure my vehicle service at an acceptable level. The entire staff work together in ensuring my personal time on waiting for my car was affected at a minimum. Thank you Ron and Germain Ford Staff! More

Quick Lane service Just needed to say that I was very pleased with my service and attention to my concern. The technician reviewed the items on the work sheet and noted Just needed to say that I was very pleased with my service and attention to my concern. The technician reviewed the items on the work sheet and noted the area that I should watch. Thank you. More

Very satisfied customer We were very satisfied with are salesman Ed Horton. He listened to what we wanted and took the time to show us several different vehicles before we fo We were very satisfied with are salesman Ed Horton. He listened to what we wanted and took the time to show us several different vehicles before we found the car for us. He was very professional and made us feel comfortable. Great experience, and we would definitely do business with him again and have already referred a friend. Thank you, Ed More

Best experience I've ever had My Wife and I have been looking for a car a while now and we had a 2009 Toyota Corolla but it just wasn't big enough as we just had a son. So my wife My Wife and I have been looking for a car a while now and we had a 2009 Toyota Corolla but it just wasn't big enough as we just had a son. So my wife found Germain Ford and found a few used vehicles she liked but we had a lot of negative equity so we couldn't get a used car. DJ recommended we try for a new car and we ended up on the Escape and my wife fell in love with the car. The process took a few days but DJ called us everyday and made sure we knew what was going on. The whole process was just awesome, DJ is hands down one of the best salesman I've seen and I used to sell cars. He just knows how to take care of people. Along with Jared the manager and Scott the Finance manager, you've gained customers for life. We will definitely recommend DJ and the whole dealership to friends and family. More

Completely satisfied! Excellent communication . Made buy a I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was al I have always hated buying cars . Jason was so friendly and no pressure at all. Helpful cordial. It was a great experience. The financing was also a pleasure .. More

Just Awesome! This was the smoothest buying experience I've every had buying a new vehicle. Tim Flanagan is a gentleman and a true pleasure to do business with. H This was the smoothest buying experience I've every had buying a new vehicle. Tim Flanagan is a gentleman and a true pleasure to do business with. He knows the Ford products and drives them too. There is no doubt where my first stop will be on my next auto/truck purchase. If you have the opportunity, ask for Tim. He's not your typical salesman. Germain Ford is lucky to have such a high quality person on their staff. I will also commend Scott Cassidy in the F&I department. It truly was a quick and painless acquisition and he made it very easy to close the deal and financing. Not only that, he was a pleasure to chat with. Hat's off to Germain Ford. More

Great Service We are life long residence of Beavercreek and have purchased several cars from the local Ford Dealer (Eastgate or Hidy) over the years. We like to buy We are life long residence of Beavercreek and have purchased several cars from the local Ford Dealer (Eastgate or Hidy) over the years. We like to buy local since we were once a small business ourselves. The young man, Eric, was very helpful and polite. We first viewed the car on their website and decided to go see it. When we arrived, Eric greeted us and ansewered all of our questions. This was a pleasant car buying experience. More