Germain Ford of Columbus
Columbus, OH
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When we went to Germain Ford last month we were desperate. We had bought a 2003 Ford Crown Vic from another company closer to home the year before and the car turned out to be a real money pit. We desperate. We had bought a 2003 Ford Crown Vic from another company closer to home the year before and the car turned out to be a real money pit. We spoke with dealer Zack Manning and told him about our problem and our need for a working vehicle. Zack turned out to be a lifesaver because not only did he give us a great trade-in value for the Vic he also gave us a sweet deal on a 2005 Ford Taurus wagon. We truly appreciate Zack's help, but more importantly, we appreciate him putting customer service over commission. Because of Zack, Germain Ford will be our first stop for car shopping. More
Had a great experience with the salesman Zach Manning and sales manager John Martin. Would recommend Germain Ford. Felt I got a fair deal and was advised of some nice options available. sales manager John Martin. Would recommend Germain Ford. Felt I got a fair deal and was advised of some nice options available. More
Germain made great effort to make my car buying experience FUN. I appreciated the way that Chris made contact via email, then followed up by phone. He kept in touch by phone, but was not pushy. experience FUN. I appreciated the way that Chris made contact via email, then followed up by phone. He kept in touch by phone, but was not pushy. More
We came in to purchase 2 new vehicles and I have to say this was the most painless transaction I've ever had when purchasing a new vehicle from a car dealership! The sales rep and his manager were both fri this was the most painless transaction I've ever had when purchasing a new vehicle from a car dealership! The sales rep and his manager were both friendly, helpful, and honest. More
This team of sales people are top notch! From the moment we walked in, they were attentive to my needs and answered all of my questions. Most importantly, The Team at Germain Ford, Bill, John, Doug and the we walked in, they were attentive to my needs and answered all of my questions. Most importantly, The Team at Germain Ford, Bill, John, Doug and the rest, were non-agressive, pleasant and kind. I'm thrilled we went there for my car. I've lived in NY without a car for some time and this was the perfect introduction back to the mid-west. Thank You Germain Ford - looking forward to the future with you! Anyone looking to lease or buy would be lucky to benefit from this group of professionals. More
John was very professional and I am glad to say that Germain Ford supports out troops by employment after they return from active duty. John served our country, is a gentleman and a professional. I will Germain Ford supports out troops by employment after they return from active duty. John served our country, is a gentleman and a professional. I will certainly return again. More
My husband and I were looking for a used car to downsize our monthly payments. John made it an easy process, got us more value on our trade-in than we expected and an excellent deal on our new car. We both our monthly payments. John made it an easy process, got us more value on our trade-in than we expected and an excellent deal on our new car. We both couldn't be more pleased with John's level of knowledge about all cars and his no pressure sales. We were happy to do our business with him and would recommend him to everyone. Thanks for a great car buying experience, John! More
Ryan did a great job, he was responsive, quick, and honest. I typically don't enjoy buying a new car as I am apprehensive about the experience; Ryan made the whole thing very easy and was honest about honest. I typically don't enjoy buying a new car as I am apprehensive about the experience; Ryan made the whole thing very easy and was honest about my options without being pushy. I bought a Ford Fiesta, but I qualified for a much pricier vehicle, Ryan never once tried to push me in another direction working with me on finding the right vehicle, taking his day off to make a call to have it delivered and then following up with me. Also, at the time of pick up he made the process easy and ran me through the basics of the car. Great experience all around! More
I thought everything went fine until I paid the car off and had a prepayment penalty and Ron the finance told me there wasn't a prepayment penalty. So, me being the trust worthy person I am I believed him and had a prepayment penalty and Ron the finance told me there wasn't a prepayment penalty. So, me being the trust worthy person I am I believed him and signed the contract without reading. Because of Ron, I will never believe any BS that comes out of any employee of a dealership. And I will NEVER buy from Germain Ford and I will tell everyone I know about my experience. More
GREAT EXPERIENCE! Met John Germain on our initial visit. He was very personable and willing to help my husband and I. We were so impressed that we came back with our son who was in need of a car. John found He was very personable and willing to help my husband and I. We were so impressed that we came back with our son who was in need of a car. John found a great car that met our son's requirements and budget. Scott Link, the floor manager, is outstanding and oversaw our entire sales experience. He and John went beyond in customer service and made us feel that we were the most important people there. Our experience was exceptional. I felt totally confident that these two gentlemen were looking out for our son and our best interests. The financing team (Ron and Shane) did a great job explaining all the financial details as well as finding us the best rate. I definitely recommend John, Scott, and the Germain Ford team. More