Germain Ford of Columbus

Matt Fisher service coordinator was very friendly and knowledgeable. Quick service and explained what was done to my truck. Great people to deal with. knowledgeable. Quick service and explained what was done to my truck. Great people to deal with. More

I don’t like the new check in process for my appointment for the works. They didn’t wash my car as usual. I bring my 2014 escape in every 6 months since I bought it in 2015. The Staff is always pleasant no for the works. They didn’t wash my car as usual. I bring my 2014 escape in every 6 months since I bought it in 2015. The Staff is always pleasant no problem there or with the servicing. More

James Soto was very helpful, he worked with me till I found the vehicle I wanted. found the vehicle I wanted. More

Mike was great helping me review the recalls and scheduled the appointment on the spot. The work was performed as promised scheduled the appointment on the spot. The work was performed as promised More

Always go out of their way to make purchasing a vehicle simple and easy. My third vehicle bought from this location. simple and easy. My third vehicle bought from this location. More

Check in was simple, the staff was courteous and efficient. The “Works” was performed quickly and rear wiper blade replaced per my request. I made an appointment which expedited the process, plus I efficient. The “Works” was performed quickly and rear wiper blade replaced per my request. I made an appointment which expedited the process, plus I showed up early. Excellent check out and payment process. More

Justin Ellis sales manager is a very professional. Helped me all the way from the order to delivery of maverick. Helped me all the way from the order to delivery of maverick. More

Friendly staff that will work with you to make a sale. Clean facility and nice waiting area. Clean facility and nice waiting area. More

Online contact Audrey was very helpful in setting up the appointment and notifying me of a pricing update prior to the appt. On site sales consultant, Joshua Devore, was professional, detailed the car feat appointment and notifying me of a pricing update prior to the appt. On site sales consultant, Joshua Devore, was professional, detailed the car features, background and pricing. Overall purchasing experience was excellent. More

Making the appointment was easy - talking to a real person. Oil change was done efficiently person. Oil change was done efficiently More