Germain Ford of Columbus

Amazing customer service and friendliness provided by all employees of Germain Ford during my visits there to purchase a new vehicle and to trade-in my old one! Ryan Hauger worked very well with me by provid employees of Germain Ford during my visits there to purchase a new vehicle and to trade-in my old one! Ryan Hauger worked very well with me by providing answers to any and all concerns or questions I had during the process. He is a great salesman and asset to Germain Ford! More

I was specific on the color(inside and out) of Fusion I wanted and Lee found it in Michigan. The only one he could find. I didn't want a spoiler,which it had,but I sacrificed my dislike for them to get m wanted and Lee found it in Michigan. The only one he could find. I didn't want a spoiler,which it had,but I sacrificed my dislike for them to get my car. Thank you Lee for making my new car experience pleasant. My previous car was 15 years old. As you see,I hold on to my cars "forever". The only thing that would have made my experience more pleasant would have been the cost. Less of course. I have recommended Lee whenever I hear of someone shopping for a new car. Sherry Homier More

Germain Ford exceeded my expectations as a first time car buyer. My boyfriend and I immediately felt comfortable when speaking with Ryan Hauger. He not only was friendly and knowledgeable but also patient an buyer. My boyfriend and I immediately felt comfortable when speaking with Ryan Hauger. He not only was friendly and knowledgeable but also patient and understanding as we took our time making a decision. We had visited other dealerships before the visit to Germain in Columbus, which I must say is not a short trip for us living in Crestline; and none of them offered the friendliness and comfortable environment as Germain did. I would most definitely recommend this dealership. Our overall experience was great! More

Have dealt with Germain Ford for many years and have always had great service from every department and Lee Green was exceptionally wonderful in the sale of my new Escape. Sincerely, Colleen S. McGin always had great service from every department and Lee Green was exceptionally wonderful in the sale of my new Escape. Sincerely, Colleen S. McGinnis More

Lee Green was great to work with when we were buying a new vehicle. He was so great we never looked at another dealership after meeting with him. When we needed a second new vehicle, we returned to work new vehicle. He was so great we never looked at another dealership after meeting with him. When we needed a second new vehicle, we returned to work with him again! More

This is the third vehicle we have purchased from Germain through Lee Green. Whenever we are in the market for a new vehicle, we contact Lee immediately. We feel he is honest and trustworthy. I am sure there through Lee Green. Whenever we are in the market for a new vehicle, we contact Lee immediately. We feel he is honest and trustworthy. I am sure there are other salespeople just as honest, but Lee builds personal relationships - that goes a long way with me! More

Lee went above and beyond in helping me find a new Ford Fusion. He was very detailed in showing me the features of my new car and never seemed to be in a hurry. I plan on coming back for future purchases. Fusion. He was very detailed in showing me the features of my new car and never seemed to be in a hurry. I plan on coming back for future purchases. More

Lee Green answered my internet query. He was very friendly, patient, and not pushy. He explained about the car, waited for me to make up my mind about it and never pushed me to buy. Lee let me take friendly, patient, and not pushy. He explained about the car, waited for me to make up my mind about it and never pushed me to buy. Lee let me take the car for a drive to get a good feel for it. The dealership is clean and the people friendly. More

I have worked with Lee Green several times over the years, and he has never been anything but professional. He is warm and friendly and I would follow him to another dealership if he were to switch job years, and he has never been anything but professional. He is warm and friendly and I would follow him to another dealership if he were to switch jobs! He makes the car buying experience a positive one. Sara Wortman More

My entire family has dealt with Lee Green many times for both new and used cars! Right now my husband is driving a new Ford Fusion; my oldest son has a used Escape; my youngest son has a Ford Ranger; and I both new and used cars! Right now my husband is driving a new Ford Fusion; my oldest son has a used Escape; my youngest son has a Ford Ranger; and I have a new Escape... all purchased from Germain via Lee Green. I began dealing with Lee back when it was Dick Ruhl Ford, and I can't even remember exactly how many cars we have purchased from him over the years. I know he put me in my favorite car EVER... a black-on-black souped-up T-Bird. Over the years Lee has always treated us like royalty, but also like an old friend or family member. I trust him completely, which is quite a statement regarding car salesmen! We've also received excellent treatment from Dean Mosier in the service department. Again, it feels as much like a friendship as it does a business transaction. Every time I have needed to leave my car overnight or for multiple days Dean makes sure I have a complimentary rental car so that I am not stranded. The last time I went in for service there was talk that this policy might end. I certainly hope not. As many cars as we've purchased from them, as well as extended warranties, it just feels "RIGHT" that Germain ensures 100% satisfaction and makes us feel "special". It's a big part of why we keep returning to this dealership! I do miss Dick Ruhl though. Now I don't even know who runs the place. That's my only complaint. More