Germain Ford of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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John Carl was very polite and respectful of the customer's time. He wlaked through each important aspect of how to operate my new Flex. Overall the sales staff were not too pushy and looked at othe customer's time. He wlaked through each important aspect of how to operate my new Flex. Overall the sales staff were not too pushy and looked at other dealerships for similar vehile but I ultimately seleceted one Germain hadon site. More
Ryan Hauger is an amazing salesman! I have never had more fun buying a car in my life! He is a genuine talent, and Germain is lucky to have someone so passionate about what they do! I always hated car sale fun buying a car in my life! He is a genuine talent, and Germain is lucky to have someone so passionate about what they do! I always hated car salesmen, I can't say that anymore....Ryan changed my whole outlook on the car buying experience. I know I will have my truck for quite a while, but I secretly hope he will still be there when I need to buy another one! As long as Germain has Ryan Germain will have me as a customer! More
John was a pleasure to work with and always helpful. He kept us informed of the process and always did whatever he could to make sure that we were satisfied. kept us informed of the process and always did whatever he could to make sure that we were satisfied. More
I had a bad experience with another dealership and went to Germain Ford for service. They were excellent and fixed the matter the first time. I am very pleased and highly recommend their service departme to Germain Ford for service. They were excellent and fixed the matter the first time. I am very pleased and highly recommend their service department. I now take all my cars to Germain. More
This is the second vehicle I bought from Lee Green at Germain Ford, a new 2012 Escape. He work hard with my wife and I to find the vehicle for are needs and price range. Which lead up to happly buy are n Germain Ford, a new 2012 Escape. He work hard with my wife and I to find the vehicle for are needs and price range. Which lead up to happly buy are new vehicle. More
First time buying a car. Recieved a complimentary car wash and gas fill up. Told lee what kind of car i wanted so i didn't have to look arond too long, which was nice. I'm enjoying the car and will come wash and gas fill up. Told lee what kind of car i wanted so i didn't have to look arond too long, which was nice. I'm enjoying the car and will come back again. More
By far the most knowledgeable and friendly salesman I have ever worked with. The other dealers we visited made me rushed and were very rude when I did not buy a car in the first 45 minutes. John Carl was have ever worked with. The other dealers we visited made me rushed and were very rude when I did not buy a car in the first 45 minutes. John Carl was patient and understood that a car purchase was a major decision. He even understood when I did not want to buy what was on the lot and wanted to order from the factory. My experience with Germaine, especially John Carl, was extremely positive and would highly recommend them to all my friends and family. More
I had a great experience with this dealer. My Salesman- John Carl- was very nice and helpful. I will recommend him to friends interested in purchasing a car. John Carl- was very nice and helpful. I will recommend him to friends interested in purchasing a car. More
Working with John was a very simple, low pressure experience. I worked with him off and on for a month or more before I finally made the decision to move on a new car. I appreciate all the patience h experience. I worked with him off and on for a month or more before I finally made the decision to move on a new car. I appreciate all the patience he showed in sticking with me while I test drove various vehicles and allowed me to put some thought into my decision. More
We had the best Sales Rep and Finace Manager: Scott Cropper and Jason Spires! They did wonderful and I highly recommend those gentlemen to anyone! They went over and above they're duty for Outstanding Cropper and Jason Spires! They did wonderful and I highly recommend those gentlemen to anyone! They went over and above they're duty for Outstanding Customer Service and One on One the whole way through the process. They stayed and walked and talked us all they way through till we left the lot with not ONE Vehicle but Two! I will have them again! and I have made it public what kind of service they gave us. My husband and I couldn't be happier. They're customer service was again outstanding. They waited on us like we were royal. We were impressed to know end! If there were more sales/finance reps like these gentlemen I would have bought a long time ago. Sincerely Mary Rader More

