Germain Honda of Ann Arbor
Ann Arbor, MI
Filter Reviews by Keyword
By Type
Showing 867 reviews
Great service. However dealer charges for any diagnostic request and will not credit the charge toward repair if done at their shop. I have dealt with many repair/dealer shops but heard this for the first t request and will not credit the charge toward repair if done at their shop. I have dealt with many repair/dealer shops but heard this for the first time. More
Just bought another car from Germain Honda of Ann Arbor. Jason Loren delivered the best customer engagement I have ever experienced. Amazing work! Thank you. Jason Loren delivered the best customer engagement I have ever experienced. Amazing work! Thank you. More
Very professional, pleasant, and efficient! Service department was very knowledgeable and took care of my vehicle in a very timely manner! Thank you! department was very knowledgeable and took care of my vehicle in a very timely manner! Thank you! More
Always very good service. Their service specialist are knowledgeable, kind, and responsive. I use them to service all three of my cars for my family knowledgeable, kind, and responsive. I use them to service all three of my cars for my family More
Nick took the time to discuss my concerns and answer all my questions and I had a lot of them. I liked being contacted with an update and when the repair was finished. I always trust the quality of the wo my questions and I had a lot of them. I liked being contacted with an update and when the repair was finished. I always trust the quality of the work and attention to detail at Germain. More
Very accommodating Friendly and professional. Explained everything. Was willing to work with me in determining what I wanted and showing me all options that were available. everything. Was willing to work with me in determining what I wanted and showing me all options that were available. More
Had a great experience purchasing a new car here. Mario was extremely helpful and explained everything in a lot of detail. Would recommend purchasing a vehicle here. was extremely helpful and explained everything in a lot of detail. Would recommend purchasing a vehicle here. More
Andy Peterson was fantastic to work with this time… Excellent personality & understanding in dealing with customer concerns… Honda service department has always been unbelievably good over the years.. Excellent personality & understanding in dealing with customer concerns… Honda service department has always been unbelievably good over the years.. More





