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Germain Honda of Ann Arbor

Ann Arbor, MI

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867 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 867 reviews

January 14, 2016

service I would recommend dealership for service not for car sales. I have not yet bought a car from this dealership due to cost and sales' style that I hav More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Jan 14, 2016 -

Germain Honda of Ann Arbor responded

We thank you for choosing Germain Honda of Ann Arbor for your service needs and we greatly appreciate your feedback regarding your experience with our sales department. We hope that when you are in the market again you will allow us the opportunity to turn your past experiences around. Best Regards, Jim Farkas General Manager

Jan 15, 2016 -

Germain Honda of Ann Arbor responded

Mike, We greatly appreciated the feedback regarding your experience with our sales department. Our Sales Manager Joel Rosentreter was hoping you might have the time to speak with him personally to delve deeper into you experience so that he may have a better understanding of your concerns If at your earliest convenience if you could reach out to Joel at 734-327-1566 we would greatly appreciate it. We value our guest comments and concerns as we are always trying to improve upon a guest experiences. All the best, Melody Markham Customer Relations Manager

January 09, 2016

Great experience at Germain Honda! We have been a customer of Germain Honda for 7 years servicing my 1999 Honda Odyssey. The time had come to replace it. From the moment that we stepp More

by Nina7up1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kimberly
Jan 11, 2016 -

Germain Honda of Ann Arbor responded

We greatly appreciate your business and know you are going to love your 2016 Honda Accord. Thank you for choosing Germain Honda of Ann Arbor for your automotive needs. Best Regards, Jim Farkas General Manager

January 07, 2016

Friendly, informative, and personalized. I purchased a Honda Accord this last August from Germain Honda of Ann Arbor this past August from a salesman named Luis. He is one of the most informe More

by theirishturtle23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rosentreter, Jason Brinkman, Luis Downey
Jan 07, 2016 -

Germain Honda of Ann Arbor responded

Congratulations on your new 2016 Civic. Your continued business and kind words regarding your experience with Luis and our dealership is greatly appreciated. Thanks for spreading the word about our commitment to customer satisfaction. Best Regards, Jim Farkas General Manager

January 06, 2016

Excellent experience to buy a Honda car If you need to buy a car and want have the best of experience, please visit Germain Honda of Ann Arbor. These guys are the best at what the do and it More

by gdeblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Waskiewicz, Glenn Gottfried
Jan 07, 2016 -

Germain Honda of Ann Arbor responded

We appreciate your feedback regarding your recent visit to our dealership. Your kind words and business are greatly appreciated. We know you are going to enjoy your new Accord; please know our team is always here for you. Best Regards, Jim Farkas General Manager

January 05, 2016

quick and efficient service The service was much quicker than I expected. Also, the vehicle inspection checklist was very useful. I understand the condition of my car very well. More

by YBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Peterson
Jan 07, 2016 -

Germain Honda of Ann Arbor responded

We thank you for choosing Germain Honda of Ann Arbor for your service needs. We all look forward to continuing to provide you with quality service for years to come. Best Regards, Jim Farkas General Manager

December 30, 2015

Model customer service Pleasant, knowledgable and attentive. A true pleasure to work with. I won't trust my car to anyone else. From sales to finance to service I always fee More

by Doc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Andy Peterson
Dec 30, 2015 -

Germain Honda of Ann Arbor responded

You are very special and we enjoy working with you. Thank you for the kind words and for your business. Best Regards, Jim Farkas General Manager

December 29, 2015

The standard other service centers aspire too. I have been a customer for 4 years, purchase and all service, waalwaysxcellent. I would buy another Honda knowing I have this service center behind More

by Beestest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Dec 30, 2015 -

Germain Honda of Ann Arbor responded

Thank you for your continued business and loyalty to not only Honda but our dealership. Best Regards, Jim Farkas General Manager

December 28, 2015

Amazing car leasing experience! Kristin Malik was wonderful to work with and made my experience smooth and stress-free. She took the time to go over all of the vehicle details and an More

by divingmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Gottfried, Kristin Malik
Dec 28, 2015 -

Germain Honda of Ann Arbor responded

We are happy to know that you had a stress-free visit here at Germain Honda of Ann Arbor. Our team works hard to provide each and every guest a comfortable quality experience. Thank you for sharing yours. Best Regards, Jim Farkas General Manager

December 27, 2015

Friendly, helpful, and laid back Luis was a wonderful salesperson, very friendly and knowledgeable. He did not pressure us and got us a great deal on our new car. Glenn was very hel More

by NewHondaBuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Downey, Glenn Gottfried
Dec 28, 2015 -

Germain Honda of Ann Arbor responded

We are excited to know that you are loving your new Honda. Thank you for sharing your experience with Luis and Glenn, we greatly appreciate the kind words. Best Regards, Jim Farkas General Manager

December 25, 2015

Professional, courteous Have purchased 2 cars and know the service staff for many years; I always call Nick Sneed and I completely trust all aspects of this dealership. More

by Willy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Dec 28, 2015 -

Germain Honda of Ann Arbor responded

Thank you for you continued business and trust in our dealership. Best Regards, Jim Farkas General Manager

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