Germain Honda of Ann Arbor

I lost everything I owned in the May 20th tornado that hit Moore OK, including my beloved cars. As soon as I could I began searching for a replacement Honda s2000 and I found "the one" at Germain of Ann A hit Moore OK, including my beloved cars. As soon as I could I began searching for a replacement Honda s2000 and I found "the one" at Germain of Ann Arbor. I called, and my point of contact was Jason. I told him what happened, that I wanted the car, and I would be flying out to get it ASAP. Jason handled everything needed, from getting the paperwork started, to even making sure I was picked up from the air port and brought to the dealership. When I got to the dealership I found another car that was similar to another one I had lost in the tornado. Jason also helped me finalize a deal on that car as well. He even stayed later one day so the other car could be loaded on the transport truck. Over all, I couldn't have asked for more from Jason and the very friendly and helpful staff at this dealership. Honestly, thanks guys. More

I was in for my annual oil change and inspection. Overall it was fine, and I was pleased that it didn't take very long. I was in and out in about 20 minutes, and the gentleman that checked me in and Overall it was fine, and I was pleased that it didn't take very long. I was in and out in about 20 minutes, and the gentleman that checked me in and out was courteous and personable. Thanks! More

Came in without an appointment because my daughter was in town from school and only had a limited amount of time. Christian and Ric were able to assist us in a minor repair to my daughter's car. Friendly and town from school and only had a limited amount of time. Christian and Ric were able to assist us in a minor repair to my daughter's car. Friendly and professional service! More

I've always been given first rate service here, and yesterday was no different. Everyone is always friendly and helpful. Many thanks to all of you for your excellent work! yesterday was no different. Everyone is always friendly and helpful. Many thanks to all of you for your excellent work! More

I had an excellent and positive car buying experience when working with Jason Brinkman. Jason was friendly and considerate and took the time to find the right car for my needs and budget, while explaini when working with Jason Brinkman. Jason was friendly and considerate and took the time to find the right car for my needs and budget, while explaining all of my options. Jason made the selection and purchasing process easy and even fun and I'm enjoying my car. I would definitely recommend working with Jason at Honda of Ann Arbor! More

This is the second Honda I have purchased from this This is the second Honda I have purchased from this dealer and part of the reason was the excellent service I have always received there. The person This is the second Honda I have purchased from this dealer and part of the reason was the excellent service I have always received there. The personnel are always friendly and courteous and my vehicle is always done while I wait and when they say it will be ready. If a part is necessary, they promptly call me when it comes in and set up a time for the work which is convenient for my schedule. Recently, I was worked in to accommodate a particularly busy week ahead for me. I would definitely recommend this dealership to my friends! More

VERY helpful and friendly staff, both the sales person (Evan) and the financial person. Seemed a little busy, had to offer assistance to other customers while I waited a bit, but GREAT experience (and I (Evan) and the financial person. Seemed a little busy, had to offer assistance to other customers while I waited a bit, but GREAT experience (and I was stressed)! More

The Honda Pilot (2011) car was in for an airbag recall, no charge. While there addressed interior, rear-view mirror discoloration issue and determined mirror needs to be replaced. Second issue is the hit no charge. While there addressed interior, rear-view mirror discoloration issue and determined mirror needs to be replaced. Second issue is the hitch cover not fitting tightly, new one being ordered with expectation that, if needed, inquiry will be made as to why the cover isn't fitting more tightly so avoid its slipping out from road vibration. In each and every case, the staff addressing these issues were very courteous and willing to go the extra step to determine the need. Car was washed after service, which is always a nice touch - thanks! More

I bought a new Honda CRV from Luis Downey. He was the best, super helpful, listen to our needs and worked with us to get the right price. He was very funny and made the experience that much better. I wil best, super helpful, listen to our needs and worked with us to get the right price. He was very funny and made the experience that much better. I will definitely be back in three years when the lease is up to negotiate for a new car. More

Our purchase experience led by Luis Downey could not have been better. From the start, dealership employees were friendly, thorough, honest and pleasant to deal with. We got a great deal on a new Honda Accor been better. From the start, dealership employees were friendly, thorough, honest and pleasant to deal with. We got a great deal on a new Honda Accord. More