Germain Honda of Ann Arbor

I have had very good experience with my Honda Fit, but one day it did not start at all. Made an appt, jump-started it and took it in to Germain. Don was very thorough and explained that they would check one day it did not start at all. Made an appt, jump-started it and took it in to Germain. Don was very thorough and explained that they would check the ignition system and charging system and measure "key out" current draw to see if there was a fault somewhere in the vehicle that was drawing enough current to drain the battery overnight. Turned out that the battery itself had developed a bad cell that shorted out the whole battery. They put in a new battery, printed out the test reports for me and there was no charge for parts or labor. I was able to pick up the car later that day. How could I not be very satisfied with top-notch service like this? :-) --John A. More

Service performed quickly, while I waited in pleasant lobby. Oil change and basic inspection. Learned I needed air filter. I asked if this was something I could do myself, and service rep recommended lobby. Oil change and basic inspection. Learned I needed air filter. I asked if this was something I could do myself, and service rep recommended a K&N filter. Very helpful! More

This was my first time to this location and service department. The employees were very friendly, the service itself was quick and reasonably priced. I waited for my car in their waiting room and was p department. The employees were very friendly, the service itself was quick and reasonably priced. I waited for my car in their waiting room and was pleasantly surprised that they had WiFi that allowed me to work while I waited. The free car wash that comes with the service was a great extra. I will definetly continue to take my car to this location! More

I"m sorry I don't have the name of the service adviser, but he was very friendly and got me through the express line very quickly. I see I have to register to send the review, please do not sen adviser, but he was very friendly and got me through the express line very quickly. I see I have to register to send the review, please do not send me e-mails! More

Christian was very knowledgeable about the used cars available and was always able to answer my questions. He was attentive, helpful, and efficient during the entire process from test driving to fitting available and was always able to answer my questions. He was attentive, helpful, and efficient during the entire process from test driving to fitting my car with its plates. He also went above and beyond in helping me to set up my satellite radio, which was quite a hassle that he handled well. More

It was overall a good experience. I would have preferred a marginally better price - 300 to 500 USD lesser. However, I am to an extent satisfied with my purchase. Honda cars are great and I would always rec a marginally better price - 300 to 500 USD lesser. However, I am to an extent satisfied with my purchase. Honda cars are great and I would always recommend them to anyone. More

This is our first service visit to Germain for our '12 Accord. Althoug we purchased it here, work constraints have prevented us from returning for service. Late hours on Mon & Thurs are a big help. Saturd Accord. Althoug we purchased it here, work constraints have prevented us from returning for service. Late hours on Mon & Thurs are a big help. Saturday would be better. We like the fact that they don't wrap major service events around third party, non-Honda treatments, flushes and additives. Service work was under quote, on time and our car was returned clean! More

Loved the experience of buying this car. Very friendly and helpful with all our questions and concerns. I would totally recommend this dealership to anyone. and helpful with all our questions and concerns. I would totally recommend this dealership to anyone. More

I have found the dealership extreme helpful and friendly from buying my vehicle to service. I am new this year to Germain Honda. Any time I have had a question about my Odssey staff has gone out of their from buying my vehicle to service. I am new this year to Germain Honda. Any time I have had a question about my Odssey staff has gone out of their way to help me. Very satisfied and recommending Germain Honda to everyone. More

I have always had my service done at your dealership in the past. I have always been satisfied and this time was no exception. Dealerships in general are a little pricey so I am never completely satisfie the past. I have always been satisfied and this time was no exception. Dealerships in general are a little pricey so I am never completely satisfied with the price but you do get what you pay for in general. More