
Germain Honda of Ann Arbor
Ann Arbor, MI
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Chris did a great job working with us. He was thorough, helpful, and friendly. We highly recommend him and look forward to dealing with him again in the future. helpful, and friendly. We highly recommend him and look forward to dealing with him again in the future. More
Our experience with the dealership and particularly our sales consultant Evan Carrier was great. We came in to the dealership knowing just about what we were looking for, and Evan worked very hard to get sales consultant Evan Carrier was great. We came in to the dealership knowing just about what we were looking for, and Evan worked very hard to get all of our questions answered and things taken care of as efficiently as possible. We really appreciated all of the time he took with us and the extent to which he went to make our experience a very positive one. By the time we came in today to pick up the car, we were in and out in a very short period of time, having been able to take care of most everything by e-mail and phone. We will definitely recommend the dealership and specifically Evan to anyone we know who is looking for a Honda, and will be back for any automobile needs in the future. More
Kent was great. I had my first CRV for 11 years and felt I finally wanted an "update". He was friendly, polite and had a sense of humor. We did not feel rushed or pressured. He spent much time I finally wanted an "update". He was friendly, polite and had a sense of humor. We did not feel rushed or pressured. He spent much time showing us around the new car - especially the electronics. More
Evan was easy to work with throughout the entire "sales" process. Evan ensured that my new car included all my "must have" items. He answered all my questions to my satisfactio "sales" process. Evan ensured that my new car included all my "must have" items. He answered all my questions to my satisfaction. On the "delivery" day he went through the key features of my car and suggested that I come back with my iPod so he could explain how to use that device with the car's sound system. I had questions about accesories and he took the time to get the prices for me. Thanks!! More
I would say my experience with Evan was very pleasant. I did some research online and knew what I wanted. Evvan work with me to find the best price for me. The whole process was efficient and he was not pu did some research online and knew what I wanted. Evvan work with me to find the best price for me. The whole process was efficient and he was not pushy, not trying to talk me into anything I didn't want. I would definitely recommenhat him. More
I would say my experience with Evan was very pleasant. I did some research online and found the best price I could get from a bunch of dealerships and he simply matched it. The original price offered by him did some research online and found the best price I could get from a bunch of dealerships and he simply matched it. The original price offered by him was also close to the best price I got from others. The whole process was quite efficient. I felt quite comfortable with him as he was not pushy, not trying to talk me into some unnecessary stuff. I will definitely recommend him to my friends. More
Evan Carrier is very enthusiastic, friendly and helpful making the purchasing process a pleasant experience. He provided guidance and information with no high pressure tactics. He took the time to sit in t making the purchasing process a pleasant experience. He provided guidance and information with no high pressure tactics. He took the time to sit in the car with me and went over the operational details, and he invited me to call any time with questions. More
Had a very good experience with Evan. He explained all aspects of the cars we looked at and gave very good suggestions about what options we might choose. We have had our 2 Civics serviced at the dealersh aspects of the cars we looked at and gave very good suggestions about what options we might choose. We have had our 2 Civics serviced at the dealership in the past and been very satisfied. We found the sales staff the same.....low key, patient, informative and friendly. We'll definitely use this dealership again, both for service and for sales. More
Evan was very personable. We felt completely comfortable throughout the entire experience. Evan was friendly and considerate. He took time to answer all of our questions and he made sure we were satisfied. throughout the entire experience. Evan was friendly and considerate. He took time to answer all of our questions and he made sure we were satisfied. My husband and I will definitely be back to see Evan for any vehicle needs we have. More
I had a problem wth my 10yr old Honda Civic hybrid, something was draging. I called Steve and got an appt for that afternoon. I was in and out in less than an hour for a charge of $27.00. everythin something was draging. I called Steve and got an appt for that afternoon. I was in and out in less than an hour for a charge of $27.00. everything all OK. I have been getting exceptional service from Steve and AA Honda for 10years. Highly recommended. More