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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

February 25, 2021

Needed to have recall service work done on our car.The germain service team did an excellant job. Alex High was our service representative and was courteous and professional.The service was completed quic More

by pmb1951k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Feb 27, 2021 -

Germain Honda of Beavercreek responded

Thanks pmb! We're glad that Alex was able to take great care of your car, and that the service experience was pleasant and efficient. We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 22, 2021

Joey Zimmer took great care of us when we needed a minor repair to my son's Civic, which he uses to commute to school in Dayton. He also tipped us to an upcoming service requirement that we were able to ac More

by Paul B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Zimmer
Feb 27, 2021 -

Germain Honda of Beavercreek responded

Thanks Paul! We're happy to hear that Joey took great care of your vehicle, and made sure you were aware of all upcoming service needs, too. We're glad that you were well informed and accommodated throughout the process, and we hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 18, 2021

Joey Zimmer did an outstanding job of handling the front axle recall on my 2014 Honda. Took the initiative to call and scheduled an appointment before the paperwork arrived in the mail. Repair was needed an More

by Smithhousehold52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Zimmer
Feb 19, 2021 -

Germain Honda of Beavercreek responded

We're glad we were able to take care of the recall on your vehicle, and that you were well accommodated from start to finish. It's great to hear that Joey was so helpful and efficient! We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 16, 2021

Alex High was professional in handling all the details regarding my 100,000 miles service appointment. The service was excellent and completed on time. Thank you for the great work you do! More

by June
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Feb 19, 2021 -

Germain Honda of Beavercreek responded

Thank you, June! It's wonderful to hear that Alex was so helpful and attentive, and made sure your car was efficiently taken care of. We appreciate your business and look forward to seeing you at your next service visit. Regards, Cliff Gondek - General Manager

February 16, 2021

My wife had the best experience at Germain Honda. Thanks to Jackie Greene and Cliff Gondek for making the purchase easy, friendly and expedient. We will be back for another one. More

by Chris Johnston.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Gondek
Feb 19, 2021 -

Germain Honda of Beavercreek responded

Thanks Chris! We're happy to hear that Jackie made sure your wife's car buying experience was so exceptional, and we were happy to accommodated and make sure all needs were met. We appreciate your business and look forward to working with you again in the future. Regards, Cliff Gondek - General Manager

February 14, 2021

It was good doing business, I am satisfied with what I have gotten and worked out a pretty good deal on the vehicle I got More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Ray Forsee, Alex High
Feb 16, 2021 -

Germain Honda of Beavercreek responded

Thanks Brandon! We're glad you had a great experience with us, and that you were happy with the deal you got on your vehicle. We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 09, 2021

Great experience at the service department. I was out in a timely fashion and the service technician was helpful.. Alex High did a fantastic job. More

by 52pepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Feb 09, 2021 -

Germain Honda of Beavercreek responded

We're glad you had a great experience with us, Pepper! It's great to hear that Alex was helpful and efficient, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 08, 2021

Thomas Mattox was a very professional extremely helpful service representative who efficiently remedied the problem with my father's 2011 CRV...Dad couldn't bring the car in due to his age and the virus, s More

by Vetset01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mattox
Feb 09, 2021 -

Germain Honda of Beavercreek responded

Thank you for taking the time to share your experience! We're happy to hear that Thomas was so helpful and attentive, and made sure your father's vehicle was well taken care of. We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

February 08, 2021

I bought a vehicle exactly 14 days ago from this dealership and the car has completely broken down. I have owned this vehicle less than two weeks when first the tire started leaking air and needed t More

by emmalouiserosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Feb 18, 2021 -

Germain Honda of Beavercreek responded

We are sorry to learn about your disappointment with our dealership. During our conversations with you, it was our understanding that the vehicle was operational and was parked as a safety measure by you until you could have it looked at by a Jeep dealer in hopes that there was a remaining warranty as it was indicated that you might have a bad thermostat. We have tried multiple times to follow up with you regarding your visit to the Jeep dealer and have been unsuccessful in our attempts. Please give our General Sales Manager John Johnson a call back so he may discuss this matter further with you. Best Regards, Cliff Gondek General Manager

February 07, 2021

You guys are awesome! Every experience I have with you all has been very pleasant. This is the second car I have bought from you, and I will continue to do so for years to come. I absolutely love my new P More

by Iancrobinson34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Shaffer, Ed Horton, Ted Spangler
Feb 10, 2021 -

Germain Honda of Beavercreek responded

Thank you Lance! We're happy to hear that you have had great experiences with us, and that you're loving your new Passport. We appreciate your business and hope to work with you again in the future. Regards, Cliff Gondek - General Manager

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