
Germain Honda of Beavercreek
Beavercreek, OH

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What I thought would be a straight-forward repair became more involved with other recommended service needs after vehicle inspection. Thomas Mattox was both knowledgeable in explaining the technicians rec more involved with other recommended service needs after vehicle inspection. Thomas Mattox was both knowledgeable in explaining the technicians recommendations and prioritizing them. He and the tech G. Brooks also explained how the original part of concern was in good condition and could simply be reattached. I was originally waiting there for the service, however a courtesy vehicle was provided so I would not have to remain at the dealership while the service required more time and parts. More
Brandon Shaffer provided excellent top of the line customer service. Mr Shaffer made everything smooth and effortless. I would recommend him any day. Excellent service! customer service. Mr Shaffer made everything smooth and effortless. I would recommend him any day. Excellent service! More
A week ago I was down on my luck all 3 of my vehicles broke down. And I swore I'd never get a auto payment other then my motorcycle. So I decided to go to Germain Honda! Upon calling they put with Brando broke down. And I swore I'd never get a auto payment other then my motorcycle. So I decided to go to Germain Honda! Upon calling they put with Brandon Shaffer in New Sales. I proceeded to tell him I had my eyes on a Type R, I mean REALLY who doesn't. Non the less Brandon understood what I was interested in. Upon arrival I was greated at the front door 🚪 . "HELLO WELCOME TO GERMAIN HONDA, ARE YOU JESSICA? I'M BRANDON SHAFFER I HAVE SOME CARS I'VE PICKED THAT I THINK YOU'LL LIKE. BUT I WILL SHOW YOU DIFFERENT STYLES TO SEE WHAT FITS YOU." Him knowing I loved the Type R took me straight to 2 hatchbacks. I ended up wanting the Civic Sport with the 1.5T. I was so nervous like the easy part was now over. Here is the hard part...... signing my life away. It all went so smoothly I couldn't of ask for a more knowledgeable and polite sales person. Also Mr. Spangler was happy to take my money and help with the finer details. Very understanding and answered and explained every concern I had. IAM THE PROUD OWNER OF A 2021 HONDA CIVIC SPORT! SO If your ever looking for a new or used car Germain Honda has your back. Let me add that Gabby called me the very next day to address any concerns and to ask about my experience. More
My service advisor, E. Sorrell was really very knowledgeable and helpful when I brought my Odyssey in to the dealership.I always trust Germain with my vehicles. knowledgeable and helpful when I brought my Odyssey in to the dealership.I always trust Germain with my vehicles. More
Thomas was my service advisor on 29-30 January 2021. I appreciate his attentiveness and explanation of my vehicle's needs. He was warm and friendly. appreciate his attentiveness and explanation of my vehicle's needs. He was warm and friendly. More
Ray Forsee did an excellent job of procuring the vehicle we were looking for. The color, model, and style were exactly what we were looking for. No hard sale push, just explanation of the facts. we were looking for. The color, model, and style were exactly what we were looking for. No hard sale push, just explanation of the facts. More
We were extremely pleased with the service we received at Germain Honda in Beavercreek ohio. Thomas Matt provides consistent, knowledgeable, and considerate service to all his customers. He takes extra tim Germain Honda in Beavercreek ohio. Thomas Matt provides consistent, knowledgeable, and considerate service to all his customers. He takes extra time to explain the service to be provided and checks back to ensure you are satisfied and responds to every question promptly. So glad we came to Germain Honda. More
Luke Hohl was very courteous. Went out of his wAy to help us transfer everything over from one SUV to our new one. Felt he helped us get the best deal. us transfer everything over from one SUV to our new one. Felt he helped us get the best deal. More
My husband and I just leased a new 2021 Honda Odyssey Elite from Germain Honda. We have purchased several vehicles from this dealership through the years and it is salesmen like Ed Horton that keeps us c Elite from Germain Honda. We have purchased several vehicles from this dealership through the years and it is salesmen like Ed Horton that keeps us coming back. He is very knowledgeable about the vehicles and took his time to explain everything to us. More