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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

September 11, 2020

Alex High was very professional. The work was completed when promised, and the price was as quoted. I was very pleased with the overall experience. More

by mikeandbobbie1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Sep 14, 2020 -

Germain Honda of Beavercreek responded

Thank you for leaving Alex this 5-star review! We are so glad that he could be of assistance to you and get your automotive needs efficiently taken care of! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! General Manager, Cliff Gondek

September 11, 2020

Ed spent time with us and answered all of our questions. He was interested in our needs and wants, and knows a lot about the product! Ed is professional and friendly. My husband and I were pleased with our More

by laugustus13
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Scott Cassidy
Sep 15, 2020 -

Germain Honda of Beavercreek responded

Thank you for leaving Ed this positive review! We are happy to hear that he took great care of you and ensured that your concerns were thoroughly resolved. Your satisfaction means so much to us, and we congratulate you and your husband on your new vehicle- on behalf of Ed and the entire team! General Manager, Cliff Gondek

September 09, 2020

I phoned to check on my vehicle late afternoon, someone told me it would not be done that day. She gave incorrect information. Receptionist maybe? More

by Dytncntrygrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linny Hunt, Alex High
Sep 14, 2020 -

Germain Honda of Beavercreek responded

Hello Dytncntrygrl, I apologize for any inconvenience you experienced at our dealership as a result of this miscommunication. I appreciate you for taking the time to share your feedback with us; we are always striving to improve on the customer care that we extend to our guests. We hope we can work with you again in the future and ensure a more accommodating experience. Regard, Cliff Gondek - General Manager

September 09, 2020

Both experiences with Luke Hohl were amazing. Listened carefully, never pushy, always respectful of my circumstances. Represented your company perfectly! Love my new car! Thank you Luke. More

by Jannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Hohl
Sep 09, 2020 -

Germain Honda of Beavercreek responded

Jannie, Congratulations on your new vehicle! We are thrilled that Luke could be of exceptional assistance to you and ultimately get you into a vehicle that you love! We are so excited for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is anything more that our team may help you with! General Manager, Cliff Gondek

September 09, 2020

I have used this dealership for my auto service since I purchased the car there (It was Hidy Honda at the time). I had a previous service there that took to long. The service person did not charge me for More

by ggk068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ray
Sep 09, 2020 -

Germain Honda of Beavercreek responded

Thank you so much for your positive review! It is always our goal to ensure that our guests' experiences are as pleasant as possible, and we are happy to hear that James made your recent visit so smooth and efficient. Offering top-quality service is so important to us, and we will be sure to provide you with nothing less in the future! General Manager, Cliff Gondek

September 09, 2020

Alex High did a great job on my Honda service on Sept. 8. He recommended that I do a couple more maintenance items while they were doing the oil change and tire rotation, and I’m glad I went ahead with those More

by alpana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex High
Sep 10, 2020 -

Germain Honda of Beavercreek responded

Thank you so much for your positive review! We are pleased to know that Alex took great care of you and ensured that your needs were thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call the next time you have any automotive questions or concerns! General Manager, Cliff Gondek

September 03, 2020

Alex High in Service Department was courteous and helpful with our Pilot Touring. Mike Wilmoth in Sales Department was very easy to work with. Jackie Green in the Finance Department was a great help. More

by pastorthomasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Alex High
Sep 08, 2020 -

Germain Honda of Beavercreek responded

Thank you for leaving our team this positive review! We are so appreciative of your business, and we are pleased that our team could make your recent visit 5-stars all-around! We wish you the safest of travels. Please do not hesitate to let us know if there is anything more that we may help you with in the future! General Manager, Cliff Gondek

Sep 08, 2020 -

Germain Honda of Beavercreek responded

We appreciate your positive review about your recent experience with Germain Honda of Beavercreek! We sincerely thank you for the positive review, and look forward to seeing you again soon! General Manager, Cliff Gondek

August 31, 2020

CR-V Service was completed early and Linny Hunt quickly processed me out and pulled my car up for me, which I really like (thanks Linny!). More

by De De
Customer Service
Recommend Dealer
Yes
Employees Worked With
Linny Hunt
Sep 02, 2020 -

Germain Honda of Beavercreek responded

Hi De De, we here at Germain Honda of Beavercreek are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, General Manager, Cliff Gondek

August 29, 2020

Needed an alignment on my Odyssey after replacing the front struts. Linny Hunt got me an appointment quickly (next day) and was present for the drop off. After the car was finished, she received me at More

by creeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linny Hunt in the service department
Sep 02, 2020 -

Germain Honda of Beavercreek responded

Hello, we're happy you found our staff to be so supportive during your experience here at Germain Honda of Beavercreek. If you're ever in need of more help, please let us know! General Manager, Cliff Gondek

August 28, 2020

Very supportive of a UK military serviceman, trying to negotiate purchasing a car. The team went above and beyond to get me a car at a good price, when other dealerships all said “too difficult”. Doug in More

by sjoliver997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug-Services, Jason High, Jackie Green, Taylor Hutzel
Sep 02, 2020 -

Germain Honda of Beavercreek responded

Hello, we're so glad that your experience at Germain Honda of Beavercreek was above and beyond your expectations! We do hope we can be of assistance in the future. Take care! General Manager, Cliff Gondek

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