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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

August 27, 2020

There were two recalls on my 2020 Honda Pilot. My Honda was my only vehicle and the dealer that sold it to me refused to offer a loaner vehicle. I called Germaine Honda and Linny Hunt was extremely helpfu More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linny Hunt
Sep 02, 2020 -

Germain Honda of Beavercreek responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Beavercreek. Feel free to reach out to us if you need anything and have a wonderful day. General Manager, Cliff Gondek

August 21, 2020

Visited a couple of times and dealt with Ed Horton both times. He was incredibly friendly and very informative about the car features. Both visits were low pressure, which was nice because I had a lot of a More

by brandilion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Jackie Green
Aug 31, 2020 -

Germain Honda of Beavercreek responded

Hi Brandilion, we here at Germain Honda of Beavercreek are very happy to have provided you with such a positive experience! We hope you have a great day! General Manager, Cliff Gondek

August 15, 2020

Stacy was awesome to work with! He showed us several Ridgelines and helped us narrow down our options. We would recommend him to anyone! Great service! More

by jmcrow2013
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
Aug 18, 2020 -

Germain Honda of Beavercreek responded

We're happy that you found Stacy to be so supportive during your experience here at Germain Honda of Beavercreek. Thank you for taking the time to leave a review. General Manager, Cliff Gondek

August 12, 2020

Happy to buy again from Germain I would definitely return to Germain to buy another car. Ed Horton was more than happy to keep pulling up cars for us to test drive. Very low pressure More

by Holcat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Ted Spangler
Aug 14, 2020 -

Germain Honda of Beavercreek responded

Hi, we here at Germain Honda of Beavercreek are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! General Manager, Cliff Gondek

August 02, 2020

Hybrid-CR-V Ed, my sales consultant..he was very helpful ..located what I wanted and got it. Stephen in finance was professional and honest! No hassle deal! It w More

by davidcooper6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Burden, Ed Horton
Aug 06, 2020 -

Germain Honda of Beavercreek responded

Davidcooper6, we are so happy to read such a great review about Germain Honda of Beavercreek! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! General Manager, Cliff Gondek

August 01, 2020

Botched our original deal in April. Refused to make things right. Damaged our credit with too many hits. WORST DEALERSHIP! DO NOT BUY A CAR HERE!! More

by Screwed By Germain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cliff Gondek, Scott Cassidy
Aug 11, 2020 -

Germain Honda of Beavercreek responded

We are sorry you feel this way. Our goal is to ensure the complete satisfaction of all our guests and we obviously did not meet your expectations. We do hope that you find exactly what you are searching for and if we may be of assistance in the future, please do not hesitate to let us know. Best Regards, Cliff Gondek General Manager

Aug 14, 2020 -

Screwed By Germain responded

Cliff Gondek and Scott Cassidy were less than professional. They did not care that our credit scores dipped more than 60 points because they sent so many loan requests to so many financial institutions. We signed original paperwork at the end of April. They knew within 10 days there was a problem. They failed to notify us. We had to inquire as to why we had not received materials to start making payments. That's how we discovered the deal was botched. After multiple messages left with the dealership, they never responded. We had to go in person to ask what was going on. Then came the unprofessional emails filled with lies, threats, and accusations from Scott Cassidy. Even the General Manager did nothing to resolve the situation. We were threatened and had our credit irreparably damaged. We acted in good faith from day one. Germain Honda acted horribly and without any regard to the damages done to us. THEY CAN NOT BE TRUSTED!!!! NEVER DO ANY BUSINESS WITH THIS DEALERSHIP!!!!

July 27, 2020

great experience with the gentlemen that took care of me! friendly, helpful, not pressuring. Will be returning soon (hopefully) to purchase another vehicle soon for my boyfriend! my experience as a first tim More

by mikayla.mills918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Scott Cassidy
Jul 31, 2020 -

Germain Honda of Beavercreek responded

Hi Mikayla, thank you so much for your positive comments about Germain Honda of Beavercreek! Feel free to reach out to us if you need anything. Have a wonderful day. General Manager, Cliff Gondek

July 25, 2020

Ed was very helpful and knowledgeable throughout the entire process of buying my vehicle! He had no problem answering every question i had and did a great job of figuring out exactly what i wanted for t More

by Gmoix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Burden, Ed Horton
Jul 28, 2020 -

Germain Honda of Beavercreek responded

Gmoix, thank you for your kind review; we are happy to pass along your comments to the team here at Germain Honda of Beavercreek! Until the next time we meet, take care! General Manager, Cliff Gondek

July 21, 2020

It was great working with Stacy! He is honest, thoughtful, and works quickly. I was looking for a newer, used car and he was able to give me options! More

by Tamplin.3
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
Jul 23, 2020 -

Germain Honda of Beavercreek responded

We are so happy to read such a great review about Germain Honda of Beavercreek! If you have any further questions, please don't hesitate to reach out!

July 06, 2020

Buying a pre-owned Odyssey It was great working with Stacey. He was honest, friendly and open. There was nothing hidden and the process was smooth and quick. Highly recommended. More

by Rabbi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence, Scott Cassidy
Jul 09, 2020 -

Germain Honda of Beavercreek responded

Rabbi, We would like to thank you for your recommendation and for this 5-Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Cliff Gondek General Manager

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