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Germain Honda of Beavercreek

Beavercreek, OH

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1,010 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,010 reviews

February 28, 2018

Very pleasant experience! We had a great experience! No pressure, great friendly service, and very helpful. Michael was such a gentleman, appeared to be very genuine and was More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Spangler, Amanda George, Michael Wilmoth
Mar 01, 2018 -

Germain Honda of Beavercreek responded

Thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care! General Manager, Cliff Gondek

February 27, 2018

Wonderful experience! From the time we walked into the dealership until the time we walked out, customer service was outstanding! Ed was knowledgeable and accommodating. T More

by PHauschild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Ted Spangler, Rob McClurkin
Mar 01, 2018 -

Germain Honda of Beavercreek responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear you enjoyed working with Ed! Please don't hesitate to reach out if there's anything additional we can do for you. General Manager, Cliff Gondek

February 25, 2018

lease of honda pilot We highly recommend Germain Honda. We have leased with them for years and they have always been easy to deal with. Ed Horton does not play games and d More

by honda Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Thanks! We truly appreciate your continued business over the years, and we're looking forward to your next visit!

February 24, 2018

Great Experience!! Mike was great from start to finish. He explained our options to us and answered all of our questions. He made it a very personable experience remembe More

by sdean93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilmoth
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Thank you for taking the time to let us know what a great job Mike has been doing! Please let us know if there is anything else we can do for you; we are more than happy to help! General Manager, Cliff Gondek

February 24, 2018

Amazing! Ed was great to work with, a pleasure. He worked with me and helped me get a reasonable price for what I had. This was a painless and wonderful experi More

by ToriMcCoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Feb 27, 2018 -

Germain Honda of Beavercreek responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Beavercreek. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2018

Awesomeness!!!! This dealership is amazing!!! My husband and I bought our first new car here and I am sooo very happy with how well they worked with us to get us our More

by Hustons2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Gondek, Jackie Green, Jimmy Madsalee
Feb 27, 2018 -

Germain Honda of Beavercreek responded

We are pleased to hear that everyone took such good care of you! Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

February 23, 2018

Thanks Jimmy! Car shopping after an accident was a real chore. A driver ran a red light and totaled my 2012 Honda Civic. I'd been to a few other dealers around Sp More

by Craig Bartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason High, Jimmy Madsalee
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Hi Craig! We're so happy we were able to help you out. Congratulations on your new HR-V, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

February 22, 2018

Jimmy did a great job! Jimmy did a great job helping me find what I needed. He was patient with me as I made multiple trips to the dealership until we found what I wanted. J More

by hoffmant8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Madsalee
Feb 23, 2018 -

Germain Honda of Beavercreek responded

Thanks for letting us know what an outstanding job Jimmy did for you! We hope to see you again!

February 22, 2018

My new Accord I had a wonderful experience. Everyone was so nice and Mike had excellent customer service. They beat the price of the other dealers, paid off my leas More

by Andamron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Michael Wilmoth
Feb 23, 2018 -

Germain Honda of Beavercreek responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 20, 2018

payment for the first maintenance service after buying car i purchased a new Honda CR-V from this leadership. i was not made aware that i had to pay for the first few maintenance services. i paid $59.00 for c More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katelyn Hoover, Jackie Green
Mar 09, 2018 -

Germain Honda of Beavercreek responded

We are disappointed to know that you were not pleased with your service visit. We, unfortunately, do not offer free maintenance to our New Car Customers. Our dealership offers a Lifetime Power Train Warranty, not maintenance. The Lifetime Power Train Warranty covers the engine and transmission (all lubricated parts). You must service as Honda suggests and you must have your work done at our dealership for the warranty to be valid. We do wash every service vehicle, weather permitting. We hope you will change your position regarding our dealership and allow us to continue to provide you with the quality service you deserve as a valued Germain customer. Best Regards, Cliff Gondek General Manager

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