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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

June 12, 2017

Purchased a 2014 Certified Used Honda Odyssey Touring Overall I am really satisfied with the experience. Ideally, I wanted to shop around before committing to purchase from them but they seemed to work w More

by Carrie2124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Ted Spangler
Jun 13, 2017 -

Germain Honda of Beavercreek responded

Thank you for taking the time to review our service. We appreciate your feedback! I apologize for any issues while purchasing your vehicle, and would be happy to discuss any issues you may have. Feel free to contact the dealership directly to discuss your experience further.

June 09, 2017

Great Service My family and I have always gotten terrific service at Germain Honda of Beavercreek. At times, we've had to have one of our Honda Civics serviced More

by jazzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Duncan
Jun 12, 2017 -

Germain Honda of Beavercreek responded

Thank you for the wonderful review of your experience with our service department! I will be sure to tell Mike and the rest of the team to keep up the good work!

June 08, 2017

Good Service Department Service Department very good, always greet you with a smile. David Peters explained everything, good people in your service department. I highly r More

by twin,filoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Peters was my service advisor and was very good.
Jun 08, 2017 -

Germain Honda of Beavercreek responded

Thanks for the 5-star review! We will be sure to let David and the rest of the team know to keep up the great work!

June 05, 2017

Rude and unprofessional used car manager and finance manager David Allen, used car sales manager, and Adam Heltemes, finance manage, were very rude and un-professional. My wife and I visited the dealership to lo More

by AW
Recommend Dealer
Yes
Employees Worked With
Bill Smyth, Dave Allen, Adam Heltemes
Jun 06, 2017 -

Germain Honda of Beavercreek responded

We sincerely apologize for the negative experience and any confusion regarding your trade, as our job is to ensure a seamless and enjoyable experience. Although it was not apparent during your visit with us, we sincerely value your satisfaction and hope for the opportunity to earn your trust and your business in the future.

May 17, 2017

Fee to Broker a car deal This dealership wanted $500 to broker a used Honda car deal. The entire process was 20 minutes and was only $250 at another Honda dealership close to More

by Matt B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was dealing with someone in finance.
Jun 01, 2017 -

Germain Honda of Beavercreek responded

Matt, thank you for taking the time to provide feedback on your experience. I am sorry that you were disappointed with the rates provided, as we strive to ensure fair pricing for our customers. If you would like to discuss your visit with us in further detail, please feel free to reach us directly.

April 30, 2017

Stacy Ferrence Stacy was the best car salesman I've ever met. I came to Germain Honda of Beavercreek looking for a used vehicle. Being a collage student I didn't thi More

by Amber Lovely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
May 02, 2017 -

Germain Honda of Beavercreek responded

Amber, we are so glad Stacy was able to assist you in finding your dream vehicle! We hope to see you again soon.

April 05, 2017

EXCITING Great personality and disposition. Put me and my husband's needs at top priority. Never thought I would walk away with a car but him and Ted made our More

by Stacy.hebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted, Stacy Ferrence
Apr 10, 2017 -

Germain Honda of Beavercreek responded

Thank you for your kind words about Ted, Stacy! We are glad to hear that you and your husband's expectations were met! Enjoy your new vehicle!

April 05, 2017

☆Stacey Ferrence ROCKS☆ After my recent accident, which resulted in a Total Loss I had no idea what kind of car I wanted but I knew Hondas were reliable so fugured I go to Ge More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
Apr 10, 2017 -

Germain Honda of Beavercreek responded

We are so glad to hear that you had a great experience at Germain Honda of Beavercreek!

March 29, 2017

Could have not gone anywhere better! Stacy was awesome and worked very hard to get me my dream car. Very friendly dealership. Couldn't be happier with the service I recieved. I went to se More

by Rebecca Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
Apr 05, 2017 -

Germain Honda of Beavercreek responded

Rebecca, we are so glad to hear about your experience at our dealership! We always strive to meet all of our customers expectations. Enjoy your new car!

March 10, 2017

Leased a new Honda Odyssey SE Ed Horton was excellent! He was very kind & patient. Answered all my questions & helped me understand the best way to get a new Odyssey. He made me fe More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted from finance , Ed Horton
Mar 13, 2017 -

Germain Honda of Beavercreek responded

Jess, thanks so much for the five star review! I will be sure to pass along your kind words to Ed. Thanks again for taking the time to leave a review, and we hope to see you again soon!

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