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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

February 23, 2017

Great Service Bought my car in for regular oil change and tire rotation. I'm greeted by a friendly service advisor named Mike Christopher. Explained everything th More

by pdaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Christopher, Juanita
Feb 23, 2017 -

Germain Honda of Beavercreek responded

We sincerely appreciate you taking the time to leave a glowing review for Mike and Juanita in Service. We are honored to take care of your vehicle while it is here for Service. Please do not hesitate to let us know if you need anything in the future!

February 23, 2017

Great experience and cool people First car I choose I didn't care for. Ed Horton did a amazing job finding me the car I liked and wanted. Was my first time getting a car from a car lo More

by Maine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Sprangler, Ed Horton
Feb 27, 2017 -

Germain Honda of Beavercreek responded

Thank you for the five stars and compliments to Ed! We appreciate you recommending us. Enjoy your new vehicle!

February 19, 2017

Bill Smith best buying experience! My fiancé and I came in looking for a used Honda Civic that would meet our needs. I have purchased many cars and dealt with a lot of salesman. Bill is More

by Washburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Smyth
Feb 20, 2017 -

Germain Honda of Beavercreek responded

Thank you so much for the awesome review! I will be sure to pass along your kind words to Bill, as I'm sure he will appreciate it. I am so happy to hear that you found your buying experience to be so painless. Thanks again for taking the time to leave a review, and enjoy your new Civic!

February 18, 2017

Great buying experience I was in the Market for a used car. I checked on the Germain Honda web site. I sent my email address interested in a 13' Civic, Salesman Steve Burden, More

by jdewitt5@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Burden
Feb 20, 2017 -

Germain Honda of Beavercreek responded

Thank you so much for the five-star review! I am so happy to hear that Steve was so helpful in your buying process. Enjoy your new Civic!

February 11, 2017

Great place to buy a used car! I found a used Toyota Corolla for sale at Germain Honda, and it was in great condition and offered at a great price. Stacy was awesome to work with, a More

by Aaron2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Ferrence
Feb 14, 2017 -

Germain Honda of Beavercreek responded

We are so pleased to hear about your great experience with Stacy. Please do not hesitate to let us know if you need anything in the future. Congratulations on your new ride!

February 11, 2017

Lied to me. They called me the morning of my test drive and said my car had been sold. Just to get me down there and try to sell me something more expensive. I do More

by Lyndsey Grigsby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who it was that called.
May 12, 2017 -

Germain Honda of Beavercreek responded

We sincerely apologize that your vehicle of interest was deemed "sold" before your test drive. While this is not a common occurrence, we have had deals fall through in the past and become available once again. It is, however, common for multiple customers to have an interest in the same vehicle. As a result, we want to at least assist with offering another comparable option. We are sorry if this left you with a negative perspective on the way we operate. We hope for the opportunity to earn your trust and business in the future.

February 09, 2017

Dennis was great I love my new car Dennis was a great help I got a good price and things went smooth I greatly appreciate everything Dennis did for us More

by Tiffany Amber Neville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wamsley
Feb 09, 2017 -

Germain Honda of Beavercreek responded

We sincerely appreciate the 5 star review for Dennis here with us at Germain Honda. Please do not hesitate to let us know if you need anything in the future! Enjoy your new ride!

February 09, 2017

Buyer Beware Bought a family vehicle to fit my two small children and their friends. When I test drove it, I thought something felt weird with the brakes, I mentio More

by acoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cliff Gondek, Dave Allen
Apr 15, 2017 -

Germain Honda of Beavercreek responded

We sincerely apologize that you are less-than satisfied with your experience here at Germain Honda of Beavercreek. It is always our priority to ensure we provide every customer all of the necessary information to make a confident decision when purchasing or servicing with us. Your vehicle, in addition to all of our preowned vehicles was required to pass a basic safety inspection prior to advertising within our inventory. Although we understand your frustration, we have specific acknowledgement forms and processes that we abide by during each purchase so that the consumer ultimately agrees that the vehicle is sold "As-Is". While we weren't able to provide the resolution you were seeking, we stand behind our decision and the level of transparency we provided during this purchase.

January 27, 2017

Dennis was great to work with and he did everything he could to make me happy with the deal I received. He was not pushy and that made us enjoy the whole car buying process. Thank More

by Brich34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wamsley
Jan 31, 2017 -

Germain Honda of Beavercreek responded

Thank you for the great review on your experience with Dennis!! We are so happy to hear that it was a positive one, and we look forward to working with you again in the future! Enjoy your new ride!!

January 27, 2017

Dennis Wamsley was Great! I had not bought a new car for myself since 1986 and when I went into the Germain dealership I was dreading the new car buying "experience" based upon More

by C Brust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Moore, Dennis Wamsley
Jan 31, 2017 -

Germain Honda of Beavercreek responded

Congrats on your first purchase in 31 years!! We are both honored to have been a part of your experience, and thrilled that Dennis and the rest of our Team was able to assist in finding the best vehicle for you! Please don't hesitate to let us know if there is anything else that we can do for you- we look forward to working with you again in the future!

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