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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

January 18, 2017

Dennis Wamsley Dennis was knowledgeable and.very professional with our purchase of a CR-V. He was helpful and friendly. He made a pleasant experience out of a pro More

by DebS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wamsley
Jan 18, 2017 -

Germain Honda of Beavercreek responded

We are so pleased to hear about your recent experience with Dennis! Please do not hesitate to let us know if you need anything in the future! Enjoy your new CR-V!

January 18, 2017

Flexible and Professional I was in the market for a new Honda Civic and Trey helped me out tremendously. We had a brief phone call to which we scheduled a test drive the next d More

by MasonJordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Bauer
Jan 18, 2017 -

Germain Honda of Beavercreek responded

We sincerely appreciate the glowing 5 star review for Trey! We are so pleased that he was able to assist. Please do not hesitate to let us know if you need anything in the future! Enjoy your new Civic!

January 13, 2017

Customer Champion I received an immediate acknowledgement and professional greeting upon entering the dealership. Mr. Dennis asked opened ended questions to get a clear More

by Henry, Eric1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wamsley
Jan 16, 2017 -

Germain Honda of Beavercreek responded

We are so happy to hear that your experience from start to finish was a positive one! Your great review is very much appreciated, and we look forward to working with you again in the future! Enjoy your new ride!!

January 05, 2017

Don't buy their used cars I had went to Germain to find a reliable used car with my only requirement being that I don't have to take it to the mechanic every month and within f More

by RIH333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Dy
Jan 13, 2017 -

Germain Honda of Beavercreek responded

We are disappointed to hear that your experience with us post-purchase has been less-than satisfactory. Prior to advertising any vehicle within our inventory, we perform a safety inspection that the vehicle must pass. Additionally, with any preowned vehicle outside of warranty parameters, we require a signature from the purchasing party to acknowledge the understanding that the vehicle is sold "As-Is" with no coverage or cost assistance on any potential future repairs. While we understand your frustration with the repair expenses, we stand behind our decision and are confident in the level of service and honesty we provide each customer.

December 31, 2016

Service with a Smile, and Great Experience Really appreciated the experience today, getting service for my new (to me) used car. Greeted with big smiles and cheerful folks, and always willing t More

by Chris M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hanson, Dan Danner, Dave Peters, Bill Hanson
Jan 02, 2017 -

Germain Honda of Beavercreek responded

We sincerely appreciate the glowing review for Bill with us here at Germain Honda. We look forward to servicing your new to you car! Please do not hesitate to let us know if you need anything in the future! Enjoy your new car!

December 23, 2016

Unprofessional If I could rate this dealership lower than a 1?? I would. My fiancé is a first responder (which they knew) and this was the 1 and 2 days before Christ More

by schnecke21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Allen
Jan 03, 2017 -

Germain Honda of Beavercreek responded

We sincerely apologize that your experience with us was less-than satisfactory. It is always our goal to deliver exceptional service, and we are disappointed to hear that was not evident in your recent visit to us. While we weren't able to come to an agreement this time, we hope for the opportunity to earn your business in the future.

December 22, 2016

Always good service I have been using Germain Honda's service center for 4 years and have never had a bad experience. I am particularly grateful to the maintenance servic More

by Bill M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Danner
Jan 02, 2017 -

Germain Honda of Beavercreek responded

We are so pleased to hear about your experiences with Germain Honda and Dan. We are honored to be able to service your vehicle yearly to keep you on the road. Please do not hesitate to let us know if you need anything in the future!

November 10, 2016

Good price & friendly, fast delivery We negotiated a very fair price which they were willing & able to price match our other offers, plus a better selection. We are happy with our purchas More

by jr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay England
Nov 15, 2016 -

Germain Honda of Beavercreek responded

We are so pleased to hear that you are happy about your purchase here with us at Germain Honda of Beavercreek. Please do not hesitate to let us know if you need anything in the future. Enjoy your new ride!

November 07, 2016

Custom service was horrible! I came to look at tell new crv that Honda is having lease deals on. They was very busy at the time a man named Carl attempted to help me. Very aggress More

by Clayton937
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I thought his name was Carl
November 01, 2016

Bill Hanson and crew are AMAZING!!! I Eric Hoersting gave a 5 star review because Everytime I go to Germain Honda of Beavercreek I'm blown away with the expert, professional services I r More

by Happy Honda Owner.... Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hanson
Nov 02, 2016 -

Germain Honda of Beavercreek responded

We sincerely appreciate the kind words for Bill and the Service team at Germain Honda regarding your experience. We are honored to have the privilege to service your vehicle. Please let us know if you need anything! See you soon!

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