
Germain Honda of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 4,276 reviews
Today I had to take my wife’s car for service, I am a loyal costumer to germain Honda at the Dublin, since I got my first car there a civic in 2017, civic 2021, after our pilot in 2021 and crv and pilot loyal costumer to germain Honda at the Dublin, since I got my first car there a civic in 2017, civic 2021, after our pilot in 2021 and crv and pilot 2024 , just to say that I really like this dealer and its services. BUT TODAY WAS THE WORSE EXPERIENCE EVER , the guy at the service department was rude he didn’t even introduce himself, and with contemptuous tone he said “ this your last free service “ , sorry first it’s not free , I paid for it when I leased the car , second explain what do you mean and what are modalities , and for the cherry on top, he asked me are you waiting for the car, I said yes. Usually they come to the waiting room and tell us that the car is ready, as I saw all the agents doing while I was sitting in the room, but he didn’t and he called me on the phone and with a really rude tone, “your car is ready “ that’s it . Honestly I was really frustrated and disappointed, I don’t know why but this service was really bad. More
Stephanie was a wonderful sales person. Helped me all the way through the transaction. She brought every car to a convenient location for my viewing. Very refreshing to meet such a grea Helped me all the way through the transaction. She brought every car to a convenient location for my viewing. Very refreshing to meet such a great lady More
Today was my 1st appointment for oil change and to fix a recall since I purchased my Honda. I purchased in Lancaster and that is not convenient so I was worried since never owned anything but GMC and Chevy recall since I purchased my Honda. I purchased in Lancaster and that is not convenient so I was worried since never owned anything but GMC and Chevy so not familiar with dealers and service. They waved me in told me where to park, put keys and welcomed me at 6am with smiles. Everything was so smooth Kevin Withers was who helped answer all my questions to making sure he covered everything with me. All the staff was amazing and polite, even the lady cleaning and getting coffee ready in waiting area. It was so convenient to arrive at 6am get all done and make it to work in time. I was given the option to take a shuttle if the recall took too long but that was not even necessary. I hope every service needed goes this smooth. Thank you all!!! They even washed it for me 🥰 More
Love this place. The buildings are beautiful and clean. The people are so professional and helpful. Tim offered to set up my phone on the Bluetooth because, well I wa The buildings are beautiful and clean. The people are so professional and helpful. Tim offered to set up my phone on the Bluetooth because, well I was born in the 1900’s! Jerry was running 4 or 5 deals and still got me out in a timely manner. I couldn’t be happier. More
On Tuesday November 5th, my wife and I went to Germain Honda Dealer at Dublin. We went with the intention of looking at a new SUV. We were only going to look, but when we arrived at the dealer, we decided Honda Dealer at Dublin. We went with the intention of looking at a new SUV. We were only going to look, but when we arrived at the dealer, we decided to purchase one thanks to the sensational assistance of Chris Glover. Upon our arrival, Mr. Glover assisted us immediately and made sure we looked at the cars freely and answered all our questions. We never felt like Mr. Glover was pressuring us into purchasing a car, something that everyone, I’m certain, appreciates. Finally, he made the process go smoothly. More
His professionalism made the entire process very smooth and stress-free. He was very friendly and very kind to me, even though English is a second language for me. Highly recommended. and stress-free. He was very friendly and very kind to me, even though English is a second language for me. Highly recommended. More
Working with Christopher Grover was the easier and smoothest process. I totaled my CRV and struggled with deciding on my next vehicle. I knew I wanted another CRV or possibly a pilot, but took 6 month smoothest process. I totaled my CRV and struggled with deciding on my next vehicle. I knew I wanted another CRV or possibly a pilot, but took 6 months to finally pull the trigger. Chris worked with me the whole time! Never pressured me and let me come to him. Buying process was super easy and so far, I am loving my decision on my new elite Pilot! More
This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back! and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back! More
We bought our second vehicle at Germain, and the experience was even better. The whole team made our purchase easy and pleasant and our salesman, Chris, was polite and knowledgeable. He was also ver experience was even better. The whole team made our purchase easy and pleasant and our salesman, Chris, was polite and knowledgeable. He was also very responsive with all follow up communications. They have customers for life. More