
Germain Honda of Dublin
Dublin, OH
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Excellent customer service. Jheni Felix was amazing to work with. She is very communicative and kind. Jheni made the experience uncomplicated and made us feel like we were her friends. We had a new car work with. She is very communicative and kind. Jheni made the experience uncomplicated and made us feel like we were her friends. We had a new car within 5 days of contacting the dealership and speaking to her. The dealership itself was very clean and modern (it's a shame they're knocking it down and rebuilding). We got a great deal and the finance department and James Howald were really easy to work with. We've had bad experiences at other dealerships where everyone is rude and just does the bare minimum to get their paychecks but this was the complete opposite experience. Next time we need a car, Germain Honda of Dublin and specifically, Jheni Felix will be our first call. More
I always use Germain Honda to care for my car and prefer to deal with Chris Robinson, He calls me about the progress of my work and prices of service. I appreciate his knowledge and kind manner and will to deal with Chris Robinson, He calls me about the progress of my work and prices of service. I appreciate his knowledge and kind manner and will always request him for service provider. More
Kevin Withers is very professional and friendly during my visit. I would recommend him for friends for sure. Thank you Kevin, see you in next visit. visit. I would recommend him for friends for sure. Thank you Kevin, see you in next visit. More
Excellent service provided by Service Advisor;Troy Excellent service provided by Service Advisor; Troy Almanson Germain Honda of Dublin Great communication and responsiveness Work completed on time Excellent service provided by Service Advisor; Troy Almanson Germain Honda of Dublin Great communication and responsiveness Work completed on time as promised and excellent follow up More
The battery in my Honda Accord failed, and handled the situation as well as anyone could hope. The service department communicated frequently on their progress, and I had the car back in a very timely ma situation as well as anyone could hope. The service department communicated frequently on their progress, and I had the car back in a very timely manner. More
Matt was super helpful! I’m always skeptical of car dealers because many of them will do anything to make a sale... Not Matt. Matt was incredibly helpful and truly cared about my experience and the veh dealers because many of them will do anything to make a sale... Not Matt. Matt was incredibly helpful and truly cared about my experience and the vehicle I was purchasing! 10/10 would recommend to a friend! More
Quick and Easy It was a quick and easy experience. Justin was very helpful, great customer service, they matched the price with other dealers in the area. Will buy a It was a quick and easy experience. Justin was very helpful, great customer service, they matched the price with other dealers in the area. Will buy again from them. More
Efficient Service Needed major work (timing belt , etc. )and Kevin Withers made it easy. He explained the process and called me with the status as I needed to leave the Needed major work (timing belt , etc. )and Kevin Withers made it easy. He explained the process and called me with the status as I needed to leave the vehicle overnight. He quoted a cost and it was accurate which I appreciated.I would recommend their service department. More
Great car consultants who work with you. Have came 4 times and had great experience every time. Was the first choice when deciding to look for a car times and had great experience every time. Was the first choice when deciding to look for a car More
Quick and easy experience I drove 3.5 hours to Germain to purchase a certified pre-owned Honda Odyssey. I'm always willing to drive a few hours for the vehicle that matches our I drove 3.5 hours to Germain to purchase a certified pre-owned Honda Odyssey. I'm always willing to drive a few hours for the vehicle that matches our criteria and is a good deal. I was able to coordinate everything over the phone or online with their team: the out-the-door price, confirming the condition of the vehicle, getting financing set up, and scheduling a pickup time. I didn't have a trade, so I'm sure that made it a bit easier, but once I arrived and verified the condition of the vehicle, we quickly moved to paperwork. The finance team had everything ready, didn't hit me with any pushy upsells, and got me back on the road for the long drive home quickly, which was very much appreciated. More