Germain Honda of Dublin

Poor Customer Service Very poor customer service from Audrey...I had sent an inquiry on a couple certified used Honda CR-Vs and she reached out to me for more info on my tr Very poor customer service from Audrey...I had sent an inquiry on a couple certified used Honda CR-Vs and she reached out to me for more info on my trade. I sent her my trade information and asked her to work some rough numbers for me to see if we were close. She asked me for additional information on my car and I sent it to her. I followed up with her at the end of the day for an update with no response from her, I text her the next day with no response, I emailed the third day with no response. Apparently she doesn’t want to sell a car or make any money by doing so as she is very bad at follow up and not a good salesperson. I’ve been in sales all my life and she by far is one of the worst I’ve encountered. Her loss though, I already purchased elsewhere! If you go to this dealership don’t give Audrey your business. More

I had the best experience purchasing my new car at Germain Honda. Frank Pulsinelli did an incredible job getting me in the exact car I wanted to purchase for my sons. Frank went through the whole car Germain Honda. Frank Pulsinelli did an incredible job getting me in the exact car I wanted to purchase for my sons. Frank went through the whole car with me and made sure I understood all the options and how to use them. He even offered his service to answer any questions I may have going forward. I was amazed at how fast the transaction was completed and got me on my way. I highly recommend visiting Frank/Germain Honda if you are looking for a new Honda. We will be back in the fall for a new car for my wife. More

Very fast service and friendly employees also my car part came in sooner than what the expected date was so that was really great! Thank you came in sooner than what the expected date was so that was really great! Thank you More

troy was excellent to work with! he took time to make sure i knew what was being done and what additional services would benefit me at this time. sure i knew what was being done and what additional services would benefit me at this time. More

Kevin Withers s great helpful got me right in the next day. He explained everything to me. Very helpful and mannerable. Greatly appreciate everyone for all they do. day. He explained everything to me. Very helpful and mannerable. Greatly appreciate everyone for all they do. More

I was greeted by Kevin Withers. He was polite, knowledgeable and helpful throughout the diagnostic and service. I rate his service as excellent. Germain Honda as always provided care and respect knowledgeable and helpful throughout the diagnostic and service. I rate his service as excellent. Germain Honda as always provided care and respect for me and my vehicle. More

Service for my 2015 Honda Amy was efficient and let me know when my appointment was and gave me a rental all on time. She described the service and the approximate cost of this Amy was efficient and let me know when my appointment was and gave me a rental all on time. She described the service and the approximate cost of this service. She was friendly and helpful knowing that this situation was inconvenient. More

Our service rep was Ryan Kennedy at Germain Honda of Dublin. After several years of using this service center, Ryan is the only one we will work with. He is very knowledgeable, patient, and ensures that Dublin. After several years of using this service center, Ryan is the only one we will work with. He is very knowledgeable, patient, and ensures that we fully understand of the issues in regards to our vehicle and maintenance. I will literally schedule my service around his vacation days to ensure that he is on site to help me with my vehicle. More

I always have an excellent experience with both Chris and Germain. I’m on my 4th Honda CRV from this dealership! I highly recommend them to anyone looking for a Honda! Germain. I’m on my 4th Honda CRV from this dealership! I highly recommend them to anyone looking for a Honda! More

Thank You Dontay Hunter - Made the whole experience painless Dontay was very friendly and knowledgeable. From the minute I walked through the door I was at ease with Dontay. He knew alot about the car I was inte Dontay was very friendly and knowledgeable. From the minute I walked through the door I was at ease with Dontay. He knew alot about the car I was interested in but did not pressure me at any time. I was buying the car for my daughter to drive to college this fall and Dontay made sure to make her feel at ease and get her the best deal. I highly recommend Dontay if you are looking to buy at car from Germain Honda. More