
Germain Honda of Dublin
Dublin, OH
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Recently purchased new Honda Accord and could not have been more pleased with the process. David Myers from the beginning to end was extremely knowledgable and helpful. When we first came into the dealers been more pleased with the process. David Myers from the beginning to end was extremely knowledgable and helpful. When we first came into the dealership we were still a month and a half away from when we had decided to purchase. David waited until we were closer to our purchase date to contact us again and was never pushy. Everything went very smoothly and it was one of the most enjoyable car purchasing experiences I've had. I highly recommend David if you are in the market for a new Honda. More
Treated like an idiot I took my car in yesterday due to a service light (SRS system) issue I have been trying to get them to address, but for one legitimate reason or anoth I took my car in yesterday due to a service light (SRS system) issue I have been trying to get them to address, but for one legitimate reason or another that couldn't happen actually happen until yesterday. The young service mechanic they called to run the diagnostic scan assumed I was telling him the DASH LIGHT was turning off when I turned the key off (why would I take the car in for a dash light that turned off when I turned the car off? who would do that?) and treated me like an idiot. When I got him to actually look at the light that was on, it took 45 minutes of me sitting there with the car running before he sent somebody back out with a computer to run the scan. Really not happy with this experience. Also, this is another repair not covered by the "full bumper-to-bumper platinum warranty" through Millennium Car Warranty their salesman highly recommended I buy to protect me from having to pay car repairs, which has turned out to be a very expensive ($2275 + interest) scam. More
Great experience I leased my new Honda Civic in about 30 minutes. Kathleen the internet manager was my first point of contact and she was fast to respond to all of my I leased my new Honda Civic in about 30 minutes. Kathleen the internet manager was my first point of contact and she was fast to respond to all of my questions. Bill Alston greeted me at the door and got the ball rolling. Stephanie Hausherr did all the heavy lifting, getting my new car ready and answering all of my questions. She was great. Not sure who the finance guy was, but he was great also! During my new car search I was in contact with 6 different dealerships looking for the best deal on my new car. Three of those were Germain-owned. All 3 were by far the best at responding to my questions and offering transparent pricing. I went with Germain Honda because they quoted and delivered the lowest monthly payment. And then they delivered with outstanding customer service. Thanks everyone!! More
I appreciated stephanie’s communication, the quick and painless financing, and the final delivery experience including the walkthrough They searched far and wide for my Honda painless financing, and the final delivery experience including the walkthrough They searched far and wide for my Honda More
Unethical practices They sold me a used car that was in an accident! They didn't even declare it! The paint is chipping and the car started to rust in places that were r They sold me a used car that was in an accident! They didn't even declare it! The paint is chipping and the car started to rust in places that were repaired. I called the GM and he still won't return my call. The lawyer will be in touch!! HORRIBLE ! More
Good Purchase experience with Christopher Miller & J, Howald Everything went smoothly and the sales and finance people were very helpful. We were found a good used Accord and were able to negotiate what seems to Everything went smoothly and the sales and finance people were very helpful. We were found a good used Accord and were able to negotiate what seems to be a fair price for it. Christopher and James were very helpful throughout the process. More
I got a good deal on a used car and they were very transparent about all of the fees. Matt even found a car that fit all of the criteria I was looking for even though it was a car I hadn't even consid transparent about all of the fees. Matt even found a car that fit all of the criteria I was looking for even though it was a car I hadn't even considered. More
Came in to buy my first car with limited budget. Kevin was very accommodating when going over my payment options and help me find reasonable vehicles. Not pushy and was willing to take time to help me. was very accommodating when going over my payment options and help me find reasonable vehicles. Not pushy and was willing to take time to help me. More
Professional and competent Jheni Felix was outstanding in helping my son and i find the perfect car for his use at college. i am impressed by her knowledge and patience. She t Jheni Felix was outstanding in helping my son and i find the perfect car for his use at college. i am impressed by her knowledge and patience. She taught me how to interpret a Carfax and went through several cars before we found the perfect match for my son. i had specific criteria for a car, including price that Jheni matched perfectly. Thank you so much More