
Germain Honda of Dublin
Dublin, OH
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total professional service I met Scot Staats today. I wanted to buy a 2019 Honda Civic. I previously owned a 2014 Honda Civic. I must say these cars are the best in their cla I met Scot Staats today. I wanted to buy a 2019 Honda Civic. I previously owned a 2014 Honda Civic. I must say these cars are the best in their class. I had very minimal service done on my car. I had it for five years and all it ever needed was oil changes and a new battery, that's all. Very reliable. Scot answered all my questions ad concerns. Very knowledgeable and totally professional. I would highly recommend Scot to anyone seeking the best quality and reliable transportation. Thank you again Scot for your time and patience. I also would like to say that James in finance was very friendly, cordial and professional. More
Jheni was very kind and helpful! She had good communication and she was very open and transparent. I had a great experience at Germain Honda because Jheni gave great service. Thank you! communication and she was very open and transparent. I had a great experience at Germain Honda because Jheni gave great service. Thank you! More
Was not intending to buy a vehicle today. Found a vehicle online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). S online that met our current needs. Contacted dealer online and was within 2 minutes received a response from Internet Sales Manager (Kayla Wicker). She was professional and arranged for me a test drive and connected me with a Salesperson (Matt Schindler). From the time from my initial contact with dealership till I was behind the wheel for a test drive was 45 minutes. Matt greeted us, and we went through the usual requirements for a test drive. This was taking place at 5:30 pm on a Friday evening. At no time we're we made to feel like we were an inconvenience or rushed to make a decision. Our test drive was lengthy and upon our return Matt said he was going to work for us and made us feel at home. Matt backed up his words by his actions and communication with us. While we were on the test drive our trade in was appraised. I had done my research on trade-in value and Germain was right on target with my expectations. We did not even have to banter back and forth. After some discussion we made an offer to Matt. He took offer for approval and by 7:30 we were leaving dealership with our purchase. Finance Manager was friendly and thorough. Matt made sure our needs while we waited to sign paperwork were met. Matt is full of energy and eager to make an impact with his customers. He is an excellent example of customer service. Both purchases we have made at Germain have been the easiest and time efficient experiences. Thanks, Joe R. More
I was in the market for a particular car and this dealership happen to have it. I was doing some research prior to visiting the dealership and requested to work with Cory based off online reviews and dealership happen to have it. I was doing some research prior to visiting the dealership and requested to work with Cory based off online reviews and he did not disappoint. The transaction was smooth, efficient, pleasant, and he came in on an off day to assist me with my purchase. A special thanks to Audrey on the internet side for great service as well and making sure to get me set up with Cory! More
Absolutely fantastic. My experience with Germain Honda of Dublin is absolutely incredible. I've never felt more welcomed and more excited about a car dealership than I did My experience with Germain Honda of Dublin is absolutely incredible. I've never felt more welcomed and more excited about a car dealership than I did with Germain Honda of Dublin. Both Kayla Wicker and Kevin Larivee have been phenomenal throughout the entire experience and I could not be happier! Thank you so much for being wonderful! More
Absolute best experience buying a car! Great salesman to an outstanding finance guy. I had a unique situation and they worked their tails off to make a deal happen! an outstanding finance guy. I had a unique situation and they worked their tails off to make a deal happen! More
Found what I was looking for in a certified pre-owned CRV. Great car, good deal and very good people to deal with (Kelly - Sales) and (John - Finance). I hope that the service department will be just a CRV. Great car, good deal and very good people to deal with (Kelly - Sales) and (John - Finance). I hope that the service department will be just as good when scheduled maintenance is needed. More
Jheni Felix was very knowledgeable and a joy to work with! I did a lot of research prior to buying and she still showed features I was unaware of. Thanks! with! I did a lot of research prior to buying and she still showed features I was unaware of. Thanks! More
The salespeople at Germain are always pleasant to work with. I came in, I was treated immediately by Nishi Patel and he did as much as he could to make me feel good about my purchase. with. I came in, I was treated immediately by Nishi Patel and he did as much as he could to make me feel good about my purchase. More
Best car buying experience I’ve ever had, thank you Kelly!!! My son and daughter-in-law totaled their car and they needed something nice and affordable quick. We picked Kelly based on his awesome rev Kelly!!! My son and daughter-in-law totaled their car and they needed something nice and affordable quick. We picked Kelly based on his awesome reviews, drove two hours down to see him and man did he come through!!! He listened to our needs, found the perfect car in our budget and everything went great!!! My family couldn’t be happier with the experience we had at Germain Honda, we will be using Kelly for all our future car buying needs! He didn’t have to ask us for referrals, we will be telling everyone to go see Kelly at Germain!!! Thank you for our awesome car buying experience Kelly! Smooth and painless!!! More