
Germain Honda of Dublin
Dublin, OH
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Don’t go here Terrible customer service. Weren’t willing to work on price and wouldn’t let me test drive the car I was looking at. Sales manager came over an expres Terrible customer service. Weren’t willing to work on price and wouldn’t let me test drive the car I was looking at. Sales manager came over an expressed they wouldn’t come down on price because the car was going to sell no matter what then pretty much asked me to leave. You want a Honda, go to a different dealership because that’s what the sales manager will tell you to do! Buying a car is not a fun experience to begin with, Why deal with people that want to belittle you and talk down to you. Here is response to review. “ Germain Honda of Dublin responded to this review May 17, 2019 We are sorry to know your experience did not meet your expectations. As our Sales Consultant explained multiple times prior to you arriving at the dealership, we do not allow test drives on the Type R and it is a nonnegotiable vehicle. These vehicles are highly sought-after race cars, and prospective buyers do not wish for their new vehicle to have test drive miles on them. Aside from the test drive, the Type R is priced to move for the demand as it is a limited production vehicle. We wish you much luck in finding the perfect vehicle that meets your needs and expectations.” “Best Regards, Craig Ferguson General Manager“ More
Great experience Had a great experience with Nishi helping my secure my first car! I highly recommend this dealership they have great priced cars with low mileage. Had a great experience with Nishi helping my secure my first car! I highly recommend this dealership they have great priced cars with low mileage. More
Low Stress Car buying experience Jheni Felix is awesome , she went above and beyond to assist me in finding the right car for me. She treats each customer with respect and asserts a n Jheni Felix is awesome , she went above and beyond to assist me in finding the right car for me. She treats each customer with respect and asserts a no pressure buying technique that makes you feel comfortable and at ease. she returns calls promptly and with what seemed like a busy daily workload ...speaks volumes. I will return to Germain to purchase my next vehicle and hopefully at that time Jheni still works there. More
Simple awesome. Great sales woman Jheni felicx should teach a class on customer service. I watched every customer she dealt with and she treated everyone like they are family. She made Jheni felicx should teach a class on customer service. I watched every customer she dealt with and she treated everyone like they are family. She made the buying choice simple.. More
Mark is helpful and efficient Really glad Mark was our salesman. He helped us get a great deal. We didn’t waste much time, and he was really knowledgable and did an exceptional job Really glad Mark was our salesman. He helped us get a great deal. We didn’t waste much time, and he was really knowledgable and did an exceptional job of answering all of my questions. More
A Positive Experience Jheni Felix did her best to provide the assistance I needed in locating a car that met my requirements. She was professional, great in explaining thin Jheni Felix did her best to provide the assistance I needed in locating a car that met my requirements. She was professional, great in explaining things, and helpful. Thank you! More
Jheni Felix was a true professioinal Working with Jheni was great. She was honest and upfront about everything in addition to being extremely kind and caring. I would go back to Germain Working with Jheni was great. She was honest and upfront about everything in addition to being extremely kind and caring. I would go back to Germain Honda again just so I could work again with Jheni. She made my car buying experience pleasant. More
Jheni Felix was Amazing! Jheni Felix at Germaine Honda in Dublin was great. Curteous,, kind, she gave quick service and was very professional. Got my new car the same day! She Jheni Felix at Germaine Honda in Dublin was great. Curteous,, kind, she gave quick service and was very professional. Got my new car the same day! She is definitely my go to dealer from here on and i recommend her to anyone looking into purchasing a new car. More
Good experience I called on a Monday and spoke with Kevin L. I was driving away on Friday in my car. Did I mention I was coming from another city, it was fast and eas I called on a Monday and spoke with Kevin L. I was driving away on Friday in my car. Did I mention I was coming from another city, it was fast and easy. I also spoke with John in finance who was also very kind and courteous. More
Great experience with Matt We drove an hour due to the low prices and looked at a vechile and we weren’t pleased with the interior. Matt instead of being pushy escorted us to 3 We drove an hour due to the low prices and looked at a vechile and we weren’t pleased with the interior. Matt instead of being pushy escorted us to 3 other vechiles and located the perfect vechile for us. Finance team was great and secured a lower rate then our local bank was offering. Overall great experience and would recommend them highly More