
Germain Honda of Dublin
Dublin, OH
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Quick, professional and friendly. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. More
Best dealership experience ever I was skeptical about looking for a car at a dealership. We have had bad experiences in the past with shady car salesmen. We needed a reasonably price I was skeptical about looking for a car at a dealership. We have had bad experiences in the past with shady car salesmen. We needed a reasonably priced, sound, safe, reliable car for our daughter before she starts college in the Fall. Thank goodness we were lucky enough to find Jheni Felix. From the start we felt at ease with her. She was friendly, understanding to our situation, wants and needs. Honesty and integrity were obvious characteristics she posses. Her scope of knowledge about the cars we were looking at was far beyond any sales person we have dealt with in the past. We can’t say enough nice things about her and the experience we had finding the right car for our child. We will definitely be back seeking Jheni’s help when we need to get our younger daughter her first car. We will definitely recommend Jheni Felix to all of our friends and family. Sincerely, The Gammell Family More
Great Service and Buying Experience Nishi was a great help over the phone narrowing down the used car options and then Matt was wonderful helping us find the right one. Nishi was a great help over the phone narrowing down the used car options and then Matt was wonderful helping us find the right one. More
Used car salesman Kelly Hettinga was Awesome. Looked online at their inventory went in and bought the 2010 Honda Accord that I liked. Kelly met us at the door was ver Kelly Hettinga was Awesome. Looked online at their inventory went in and bought the 2010 Honda Accord that I liked. Kelly met us at the door was very helpful, we took a test drive but their was a couple of issues that needed fixed. Kelly scheduled us in and a small chip in window turned out unrepairable so we got a new windshield. It had a slight vibration in the frontend and still does after service said it was fixed. While we was there for roughly 2 hours he offered to buy lunch. So I would totally recommend Kelly for all of your used car needs because he's honest and you don't find that in every salesman. Sevice department not so much because I still has a small vibration. We will get that squared away soon. I like Kelly because he's a no pressure salesman. More
Attentive and knowledgeable staff We walked in during their busiest hours and were attended to promptly. Our experience was filled with understanding, humor and a relaxing environment. We walked in during their busiest hours and were attended to promptly. Our experience was filled with understanding, humor and a relaxing environment. Definitely recommend! We felt like family when we left. These people are great! Jheni Felix was our dealer and she was amazing. I actually feel like we're friends now and we will miss her! More
Efficient service I was able to purchase a car in less than 2 hours. They provided me with excellent service by answering all my questions. I was able to purchase a Sub I was able to purchase a car in less than 2 hours. They provided me with excellent service by answering all my questions. I was able to purchase a Subaru Outback with a great deal. I love my new car. More
Stellar Service-Customer Loyalty is a priority Our family has purchased or leased multiple vehicles from Germain Honda and I have worked with Tom Miller twice now. Tom has been in the auto industry Our family has purchased or leased multiple vehicles from Germain Honda and I have worked with Tom Miller twice now. Tom has been in the auto industry for over 30 years, he knows cars and he knows how to understand and fulfill his customer needs for the perfect vehicle, The guy is a gentle soul. He will do whatever is in his power to assist in making sure you walk away happy with the right deal, if you have a lease you are turning in, he will assist to make sure you are taking care of any issues with the car so that you are not in a hole with the finance company. Marcello Frustaci , Tom's Mgr and him work well in tandem to make sure they come up with deals and those repeat customers are treated with that value. This is superior customer service from both those gentleman. We plan on continuing our relationship with Tom Miller and Germain for many years to come and highly recommend them to anyone looking to purchase a new or used vehicle. Mike A and Laura W More
A walk in the park First off the dealership was very clean, lighted properly, and stocked adequately. There was plenty of help either way you looked. Steve was recommend First off the dealership was very clean, lighted properly, and stocked adequately. There was plenty of help either way you looked. Steve was recommended to me by my fiancé’s friend and so far that was an amazing recommendation. I filled out the application, received a call back within the hour, the car was confirmed on the lot, and later that evening I walked in test drive the car, signed a few pieces of paper, talked to the financial department (very nice man) and walked out with my keys and a washed car. This was by far the easiest trade. Thank you for helping me. I would recommend this dealership to all my friends and family. More
Highly Impressed I had a wonderful experience today at Germain Honda of Dublin. They took the time to try and find a dependable vehicle for me with a payment I could a I had a wonderful experience today at Germain Honda of Dublin. They took the time to try and find a dependable vehicle for me with a payment I could afford. I feel like they weren't just trying to sell me anything but took my financial situation into account. I appreciate the A1 service and my Salesman Kelly Helltinga gets 10 stars if I could give it to him. I got a beautiful car with a payment I can afford. More
Emmisuon light coming out. Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn More