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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

March 03, 2019

Quick, professional and friendly. Jenn is always friendly and professional. I like that she’s honest, quick and treats me like family. It makes me trust her and the company. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Mar 05, 2019 -

Germain Honda of Dublin responded

Your business and trust in Jheni are greatly appreciated Jheni is dedicated to providing our guests with the quality experience they deserve. Best Regards, Craig Ferguson General Manager

March 03, 2019

Best dealership experience ever I was skeptical about looking for a car at a dealership. We have had bad experiences in the past with shady car salesmen. We needed a reasonably price More

by Gammell4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jheni Felix, James Howald
Mar 05, 2019 -

Germain Honda of Dublin responded

We thank you for sharing your positive experience with Jheni. We know your daughter will enjoy the ownership of her first car and we all look forward to assisting your younger daughter when the time is right. Best Regards, Craig Ferguson General Manager

March 03, 2019

Great Service and Buying Experience Nishi was a great help over the phone narrowing down the used car options and then Matt was wonderful helping us find the right one. More

by Bondorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel, Matt Shindler
Mar 05, 2019 -

Germain Honda of Dublin responded

We appreciate your business and positive feedback about your experience. Best Regards, Craig Ferguson General Manager

March 02, 2019

Used car salesman Kelly Hettinga was Awesome. Looked online at their inventory went in and bought the 2010 Honda Accord that I liked. Kelly met us at the door was ver More

by Shorttrackfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howald, Kelly Hettinga
Mar 05, 2019 -

Germain Honda of Dublin responded

Thank you for taking the time to share your experience. We apologize that the vibration is still a concern. Please allow Kelly the opportunity to address this matter with you. Best Regards, Craig Ferguson General Manager

March 02, 2019

Attentive and knowledgeable staff We walked in during their busiest hours and were attended to promptly. Our experience was filled with understanding, humor and a relaxing environment. More

by mdraperj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Mar 05, 2019 -

Germain Honda of Dublin responded

Welcome to the Germain family of dealerships. We are happy to know Jheni provided you with a quality experience and we know she looks forward to building a long and lasting relationship. Best Regards, Craig Ferguson General Manager

March 02, 2019

Efficient service I was able to purchase a car in less than 2 hours. They provided me with excellent service by answering all my questions. I was able to purchase a Sub More

by Vannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keith
Mar 05, 2019 -

Germain Honda of Dublin responded

Congratulations on your new car. We are thrilled to know you enjoyed working with Keith and love your new car. Best Regards, Craig Ferguson General Manager

March 01, 2019

Stellar Service-Customer Loyalty is a priority Our family has purchased or leased multiple vehicles from Germain Honda and I have worked with Tom Miller twice now. Tom has been in the auto industry More

by MikeA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcello Frustaci, Tom Miller
Mar 05, 2019 -

Germain Honda of Dublin responded

Thank you for this wonderful review of your experiences with Tom and Marcello. We know Tom has appreciated your continued business and loyalty. As you mentioned Tom has been in the business for many years and is truly committed to complete customer satisfaction. We are very fortunate to have both Tom and Marcello on our team taking excellent care of our guests. Best Regards, Craig Ferguson General Manager

February 28, 2019

A walk in the park First off the dealership was very clean, lighted properly, and stocked adequately. There was plenty of help either way you looked. Steve was recommend More

by Farrah93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Keith
Mar 01, 2019 -

Germain Honda of Dublin responded

Thank you for taking the time to share your positive sales experience with Steve. We are happy to know that you were pleased with the process and comfortable to recommend us. Best Regards, Craig Ferguson General Manager

February 28, 2019

Highly Impressed I had a wonderful experience today at Germain Honda of Dublin. They took the time to try and find a dependable vehicle for me with a payment I could a More

by Monisha Fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howald, Kelly Hettinga
Mar 01, 2019 -

Germain Honda of Dublin responded

Your complete satisfaction is our #1 priority. Our team listens to our guests and work hard to find the perfect vehicle to meet their needs. Best Regards, Craig Ferguson General Manager

February 27, 2019

Emmisuon light coming out. Jenn is always very helpful. Solves every problem I had with all the civics I have owned.She gets the job done!.i only deal with jenn More

by Mare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri Gingrich, Ralph Udonkuku, Junice Price, Todd Shook, Jennifer Hess, Dan Green
Feb 27, 2019 -

Germain Honda of Dublin responded

Thank you for sharing Jenn's commitment to customer satisfaction. We are thrilled to know you enjoy working with her. Best Regards, Craig Ferguson General Manager

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