
Germain Honda of Dublin
Dublin, OH
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General maintenance Friendly fast quality service. Easy to drop off and get checked in. Service was done at the appropriately scheduled time and was finished in a reason Friendly fast quality service. Easy to drop off and get checked in. Service was done at the appropriately scheduled time and was finished in a reasonable amount of time for that type of service. More
Honest service We came into the dealership looking to buy a used minivan. Mark was upfront and honest with us and did all he could to try to help us find what was ri We came into the dealership looking to buy a used minivan. Mark was upfront and honest with us and did all he could to try to help us find what was right. Though we weren't able to find the right deal for us, he took our information down so he could be on the lookout for similar deals. We appreciated the time he took to help us. More
Germain and Jason, a great combination! This is our 3rd used car bought from Germain and we keep going back. Jason DeCowsy was the first salesmen to greet us, he took notes and found us our This is our 3rd used car bought from Germain and we keep going back. Jason DeCowsy was the first salesmen to greet us, he took notes and found us our car within a week. Jason is a good person and even better salesman. More
Very helpful, and willing to go the extra mile for customers Mark Snider and the staff at Germain Honda were very helpful to me and my wife as we were looking at vans. I really appreciated Mark's honesty and no- Mark Snider and the staff at Germain Honda were very helpful to me and my wife as we were looking at vans. I really appreciated Mark's honesty and no-pressure attitude. It's very refreshing to find a salesman that will go out of their way to help you decide if the vehicle is right for you instead of just trying to pump up their sales numbers. More
Straightforward Car Buying Experience Yesterday my family drove nearly 500 miles round trip to buy a Honda Odyssey from Germain Honda. Our experience was fantastic. My wife and I talked on Yesterday my family drove nearly 500 miles round trip to buy a Honda Odyssey from Germain Honda. Our experience was fantastic. My wife and I talked on the way home and then again today about how smooth and effortless the process was. We feel great about our purchase for few reasons. We worked with Kevin Larivee, who was very open and honest about everything. There was no haggling, no corners cut in the customer service. Because we were coming from a ways away he went and looked at the van before we drove up, so there were no surprises. When we got to the dealership he was helping another customer but got us the keys so we could go on a test drive. On the test drive we noticed the car pulled a little one way and a broken tail light. When we told Kevin about this he had both of them fixed while we were signing the papers. Very easy, there was never any resistance through the whole process. Overall, we had a great experience and the whole process was very stress free (unlike some other dealerships we had worked with). I would recommend anyone to this dealership and to work with Kevin! More
Great used car buying experience Came in to dealer to look at car found online. Response was quick, out on test drive quickly, and had my car appraised for trade-in. Mark was very h Came in to dealer to look at car found online. Response was quick, out on test drive quickly, and had my car appraised for trade-in. Mark was very helpful and friendly. More
Happyndealer customer Eddie has always taken great care of me and my wife with our vehicles. Made me a dealer guy....he is a straight shooter. Always know me and makes the Eddie has always taken great care of me and my wife with our vehicles. Made me a dealer guy....he is a straight shooter. Always know me and makes the experience seem more personal More
oil change Excellent day at Honda. I truly appreciated my service technicians. My wait was not long and the customer service was excellent. Awesome job, Ryan Excellent day at Honda. I truly appreciated my service technicians. My wait was not long and the customer service was excellent. Awesome job, Ryan and Curt! More
Excellent Customer Service Experience I highly recommend Mr. Hettinga he was very friendly, patience and went the extra mile to make sure I got a great deal. The entire staff was great. I highly recommend Mr. Hettinga he was very friendly, patience and went the extra mile to make sure I got a great deal. The entire staff was great. More
Mark is amazing! I found a car online that I liked a lot, being almost 100 miles from the dealership I called to ask questions and Mark is the salesperson I was in tou I found a car online that I liked a lot, being almost 100 miles from the dealership I called to ask questions and Mark is the salesperson I was in touch with. I told him which car I was looking at and he did some inquiring and checked it out, turns out it had a bad transmission, Mark called me immediately to inform me that car would not be available. He continued to search for vehicles for me. I ended up finding one in the town I live in, but if I ever look again I will be sure to get ajold of Mark. More