
Germain Honda of Dublin
Dublin, OH
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great job thank you! they did a great job with he work needed and keeping me up to date with all details throughout the repairs and also supplied rental. thank you! they did a great job with he work needed and keeping me up to date with all details throughout the repairs and also supplied rental. More
Good & Bad Two very bad experiences with Salesmen there 3 years apart and also a finance person. The only reason I go back there is for the service department an Two very bad experiences with Salesmen there 3 years apart and also a finance person. The only reason I go back there is for the service department and Chris Robinson. He is great direct and to the point. He prioritizes things for me since I am a single mom on a tight budget. Would not buy or recommend any one to purchase there. More
Great experience Went for my first oil change and it was so easy. They also let me know what other services I need to do to keep my car running great. Thanks Went for my first oil change and it was so easy. They also let me know what other services I need to do to keep my car running great. Thanks More
service I brought my car in for a recall on the airbag. Ryan informed me that my bushing were torn and needed replaced and they were under warranty! It was I brought my car in for a recall on the airbag. Ryan informed me that my bushing were torn and needed replaced and they were under warranty! It was great that the service team did such a thorough check and found that these needed replaced. They even had a courtesy shuttle that took me to get lunch. I would definitely recommend people to go to this service department and Ryan was very informative and good at his job. More
Listened to our needs and wants. The only thing that my husband Jerry and I were a little surprised was the fact that there is not a cd player. I think we j to our needs and wants. The only thing that my husband Jerry and I were a little surprised was the fact that there is not a cd player. I think we just thought that it would be there. Will need to practice the other music tabs that this car has. More
General maintenance Friendly fast quality service. Easy to drop off and get checked in. Service was done at the appropriately scheduled time and was finished in a reason Friendly fast quality service. Easy to drop off and get checked in. Service was done at the appropriately scheduled time and was finished in a reasonable amount of time for that type of service. More
Germain and Jason, a great combination! This is our 3rd used car bought from Germain and we keep going back. Jason DeCowsy was the first salesmen to greet us, he took notes and found us our This is our 3rd used car bought from Germain and we keep going back. Jason DeCowsy was the first salesmen to greet us, he took notes and found us our car within a week. Jason is a good person and even better salesman. More
Very helpful, and willing to go the extra mile for customers Mark Snider and the staff at Germain Honda were very helpful to me and my wife as we were looking at vans. I really appreciated Mark's honesty and no- Mark Snider and the staff at Germain Honda were very helpful to me and my wife as we were looking at vans. I really appreciated Mark's honesty and no-pressure attitude. It's very refreshing to find a salesman that will go out of their way to help you decide if the vehicle is right for you instead of just trying to pump up their sales numbers. More
Straightforward Car Buying Experience Yesterday my family drove nearly 500 miles round trip to buy a Honda Odyssey from Germain Honda. Our experience was fantastic. My wife and I talked on Yesterday my family drove nearly 500 miles round trip to buy a Honda Odyssey from Germain Honda. Our experience was fantastic. My wife and I talked on the way home and then again today about how smooth and effortless the process was. We feel great about our purchase for few reasons. We worked with Kevin Larivee, who was very open and honest about everything. There was no haggling, no corners cut in the customer service. Because we were coming from a ways away he went and looked at the van before we drove up, so there were no surprises. When we got to the dealership he was helping another customer but got us the keys so we could go on a test drive. On the test drive we noticed the car pulled a little one way and a broken tail light. When we told Kevin about this he had both of them fixed while we were signing the papers. Very easy, there was never any resistance through the whole process. Overall, we had a great experience and the whole process was very stress free (unlike some other dealerships we had worked with). I would recommend anyone to this dealership and to work with Kevin! More
Great used car buying experience Came in to dealer to look at car found online. Response was quick, out on test drive quickly, and had my car appraised for trade-in. Mark was very h Came in to dealer to look at car found online. Response was quick, out on test drive quickly, and had my car appraised for trade-in. Mark was very helpful and friendly. More