
Germain Honda of Dublin
Dublin, OH
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oil change Excellent day at Honda. I truly appreciated my service technicians. My wait was not long and the customer service was excellent. Awesome job, Ryan Excellent day at Honda. I truly appreciated my service technicians. My wait was not long and the customer service was excellent. Awesome job, Ryan and Curt! More
Honest service We came into the dealership looking to buy a used minivan. Mark was upfront and honest with us and did all he could to try to help us find what was ri We came into the dealership looking to buy a used minivan. Mark was upfront and honest with us and did all he could to try to help us find what was right. Though we weren't able to find the right deal for us, he took our information down so he could be on the lookout for similar deals. We appreciated the time he took to help us. More
Excellent Customer Service Experience I highly recommend Mr. Hettinga he was very friendly, patience and went the extra mile to make sure I got a great deal. The entire staff was great. I highly recommend Mr. Hettinga he was very friendly, patience and went the extra mile to make sure I got a great deal. The entire staff was great. More
Mark is amazing! I found a car online that I liked a lot, being almost 100 miles from the dealership I called to ask questions and Mark is the salesperson I was in tou I found a car online that I liked a lot, being almost 100 miles from the dealership I called to ask questions and Mark is the salesperson I was in touch with. I told him which car I was looking at and he did some inquiring and checked it out, turns out it had a bad transmission, Mark called me immediately to inform me that car would not be available. He continued to search for vehicles for me. I ended up finding one in the town I live in, but if I ever look again I will be sure to get ajold of Mark. More
Honest and Straight forward Dealership! Honest and straight forward communications and presentations. No high pressure sales. Explained things very well and answered all questions with compl Honest and straight forward communications and presentations. No high pressure sales. Explained things very well and answered all questions with complete clarity. This is a dealership and sales professional that I would consider doing business with again. More
Easy and relaxed. Worked with me on concerns immediately Came in to check out a Subaru Impreza. Was immediately impressed with Kevin's relaxed attitude. The car was warmed up and waiting outside when we arri Came in to check out a Subaru Impreza. Was immediately impressed with Kevin's relaxed attitude. The car was warmed up and waiting outside when we arrived. Kevin walked us out, invited me to look at the car and take it for a spin and just let us go! This was a refreshing experience compared to other dealerships where the sales agent hung around and was constantly pushing about details around finance etc. Took the car to my mechanic and had them inspect it. Turned out the alternator belt needed to be replaced and the tires were looking a bit rough. Returned and Kevin immediately agreed to replace the belt and we reached a compromise on the tires. Whole process was smooth and easy! More
Excellent Service The Service staff was prompt, and the work was completed quickly. The associate explained my options clearly without any upselling. Payment process The Service staff was prompt, and the work was completed quickly. The associate explained my options clearly without any upselling. Payment process was quick, as well. More
Amazing! I worked with Jheni Felix. She worked hard to get me everything I was looking for in my used 2017 Honda CR-V. I appreciated Jheni’s straight-forward n I worked with Jheni Felix. She worked hard to get me everything I was looking for in my used 2017 Honda CR-V. I appreciated Jheni’s straight-forward nature! I highly recommend her! More
Eddie Sorrell is my go-tp Service Advisor. Taking a car for maintenance is not one of my favorite activities. But I schedule my time for service when Eddie is available. Bottom line - I trust h Taking a car for maintenance is not one of my favorite activities. But I schedule my time for service when Eddie is available. Bottom line - I trust him to give me the truth about needed repairs/service. Service of my autos is the major reason I purchase cars from Germain Honda...and for me, Eddie is the face of service at Germain Honda. More
fix xm antennae great service. very polite and efficient. Eddie always does an excellent job. He is very knowledgeable and always helpful. I do recommend Eddie to eve great service. very polite and efficient. Eddie always does an excellent job. He is very knowledgeable and always helpful. I do recommend Eddie to everyone. He should be promoted. More