
Germain Honda of Dublin
Dublin, OH
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Great experience Everyone was so helpful and friendly in my son's first experience in buying a car.They went above and beyond in trying to get him best rate possible. Everyone was so helpful and friendly in my son's first experience in buying a car.They went above and beyond in trying to get him best rate possible. Thanks to everyone who helped us! More
Great experience Kelly was a great guy to work with. I had gone in wanting to talk with Mesiah but he didn’t deal with used vehicles so he personally walked us over to Kelly was a great guy to work with. I had gone in wanting to talk with Mesiah but he didn’t deal with used vehicles so he personally walked us over to introduce us to Kelly and Kelly was extremely patient with us and we picked out a list of vehicles we wanted to look at and then as we narrowed it down to the right one. He was never pushy with us and answered all our questions. Would highly recommend him if you’re looking for a used vehicle More
Friendly sales — no pressure! Visited this dealership after seeing their great prices online. Kevin Larivee helped me, and he was very friendly and helpful. Not a high-pressure sal Visited this dealership after seeing their great prices online. Kevin Larivee helped me, and he was very friendly and helpful. Not a high-pressure salesman. Very good experience! More
Planned standard service The car was serviced at the scheduled time and the service was completed efficiently. The results of the service and recommendations for the future w The car was serviced at the scheduled time and the service was completed efficiently. The results of the service and recommendations for the future were clearly stated. Personnel were very professional. More
Dishonest and uninterested dealership I went to this dealership with my brother and sister-in-law as their means of transportation. The minute we walked into the dealership it seemed that I went to this dealership with my brother and sister-in-law as their means of transportation. The minute we walked into the dealership it seemed that everyone was uninterested in our business. My brother had called ahead to request information on a couple vehicles they were interested in looking at that day. When the salesman he had talked to finally got around to talking to us, he handed over the keys and pointed us in the direction of the vehicle and told us to take a look at it ourselves. (He was in the process of selling a car to someone else, so he didn’t have the time to help or find someone else who could.) When we inquired about other vehicles, we got the run around that they weren’t available, they were trying to get it back on the property, they couldn’t find the keys... We even spoke to a sales manager, who came up with a whole list of vehicles he could have for us to look at, but they somehow never made it to us either. When we finally did find a vehicle they were interested in purchasing and began discussions about purchase price and when would be included, a second key fob was inquired about multiple times with no answer or investigation into whether there was one available or what the price for one would be. They also inquired about floor mats the were not in the vehicle and were told that sometimes they aren’t turned in with the used vehicles. (Later that night while looking at the listing on the website, there was a picture of the floor mats piled in the back of the vehicle. After multiple calls and emails, they were told they would be in the vehicle upon delivery.) Upon delivery, the vehicle’s seats were covered in dust and there was only 1 key fob (they were quoted a price of over $400 to receive a second). All of this to say, I wish that we had chosen a different dealership to receive our business. After all, they seemed uninterested in it from the start anyway. I’m not sure whether the dishonesty was intentional or not, but I was very unimpressed and disappointed by the whole experience. I definitely won’t be giving them business in the future and will make sure other know about this experience as well! More
Good customer service Good service by our sales person kasim. Got what I wanted for reasonable price . I would recommend this dealership for best cars at best price. Good service by our sales person kasim. Got what I wanted for reasonable price . I would recommend this dealership for best cars at best price. More
Amazing Absolutely wonderful, got us financing and into a car in a little under 3 hours. Drove new car home same night. Went above and beyond to help make our Absolutely wonderful, got us financing and into a car in a little under 3 hours. Drove new car home same night. Went above and beyond to help make our car buying experience amazing despite many failed attempts. Highly recommend More
service Ryan Kennedy was friendly, courteous and helpful. He went over the invoice and explained how well my car did. He was very sorry that the car wash was Ryan Kennedy was friendly, courteous and helpful. He went over the invoice and explained how well my car did. He was very sorry that the car wash was down that day. More
Great service, very quick Germain has been very helpful in servicing my car. Made sure the parts I requested were in, and got me in and out despite me being late to my appoint Germain has been very helpful in servicing my car. Made sure the parts I requested were in, and got me in and out despite me being late to my appointment. More
Professional Service I bought a used Honda, and the service is professional and good. Will recommend it to friends who would like to have a Honda car. I bought a used Honda, and the service is professional and good. Will recommend it to friends who would like to have a Honda car. More