
Germain Honda of Dublin
Dublin, OH
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Outstanding Experience Isaiah made the buying process a positive experience for us. Although the car we had originally come into see was not available, another one was. Afte Isaiah made the buying process a positive experience for us. Although the car we had originally come into see was not available, another one was. After our test drive revealed some minor issues that needed addressed, Isaiah arranged to have each one corrected before we took possession. The price was very competitive and no pressure. We hope to work again with Isaiah in the future. More
Great Customer Service and quality work Always happy to have my Honda’s serviced at Germain Dublin. Eddie Sorrell is the best service representative in my opinion. He is Knowledgeable and c Always happy to have my Honda’s serviced at Germain Dublin. Eddie Sorrell is the best service representative in my opinion. He is Knowledgeable and complete and personable. Thank You Eddie and Honda Germain... More
Genuine customer service Jeff Carroll is an exceptional sales agent! I have been with him now through my third lease, and couldn't ask for better service! He always goes above Jeff Carroll is an exceptional sales agent! I have been with him now through my third lease, and couldn't ask for better service! He always goes above and beyond to make the customer happy! Jeff is very professional and friendly, and I can always count on him to answer or help wth whatever questions I may have. I highly recommend working with Jeff on your new Honda! More
Oil Change I had a 10:30 appointment on Saturday, October 27. I got there right at 10:30 and was immediately helped. I don't remember the guy's name that check I had a 10:30 appointment on Saturday, October 27. I got there right at 10:30 and was immediately helped. I don't remember the guy's name that checked me in, but he was polite and told me it would be about an hour. About 30 minutes later, he let me know everything was done. He briefly went over what was done and what the recommendations are for the next visit. I like the waiting area with coffee & water. Based on the pictures below, I think it was Kevin Withers. More
Genuine customer service I have brought my car to Eddie for the past 10 years! Every time I bring my car in, I know that I can trust Eddie’s guidance for the type of service t I have brought my car to Eddie for the past 10 years! Every time I bring my car in, I know that I can trust Eddie’s guidance for the type of service that I need right away versus what can wait. It’s great to feel like I have someone to go to that has my best interest in mind. That’s why I keep coming back. Thanks, Eddie! More
Used car purchase A lot of cars to choose from in the price range i was looking for. No pressure sales and had all the info about the car i wanted to see. A lot of cars to choose from in the price range i was looking for. No pressure sales and had all the info about the car i wanted to see. More
Fantastic experience Contacted Jheni Felix at Germain and explained to her a complicated situation of wanting to trade a vehicle in that wasnt paid off and get into 2 vehi Contacted Jheni Felix at Germain and explained to her a complicated situation of wanting to trade a vehicle in that wasnt paid off and get into 2 vehicles (one for my husband and one for my teen new driver). Not only was she able to handle the craziness I needed handled, she did so with grace. Jheni handled our needs with efficiency and a smile. She recognized my desire to obtain a safe and reliable first car for my daughter and was able to exceed my expectations with payments that were affordable for my budget. Germain of Dublin should be honored to have such an kind, knowlegeable and spectacular representative on their sales team. I walked out with 2 vehicles, within my budget, and a smile on my face. I am truly blessed to have done business with Jheni Felix at Germain Honda of Dublin. More
Tire replacement We had an appointment at 7:30. We arrived @7:25. The person we had an appointment with was busy with a previous customer. There were 5 or 6 other tech We had an appointment at 7:30. We arrived @7:25. The person we had an appointment with was busy with a previous customer. There were 5 or 6 other technicians standing around and we wondered why they could not check us in. Assume since we had an appointment we had to wait for this technician? More
Great Service Ralph & Jimmy made the whole experience great! I really appreciate their willingness to work with our crazy time and be available to answer questions Ralph & Jimmy made the whole experience great! I really appreciate their willingness to work with our crazy time and be available to answer questions about the whole process. More
Easy experience Purchased a 2016 Odyssey from Germain Honda through Isaiah Bello today. It was a smooth and painless process. The environment was welcoming to us (we Purchased a 2016 Odyssey from Germain Honda through Isaiah Bello today. It was a smooth and painless process. The environment was welcoming to us (we had 3 kids under 5 with us). This was the best car buying experience I've had. More