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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

October 17, 2018

Great Service without an appointment Germaine Honda was able to accommodate my service visit without an appointment and finished the service in less time than the quoted wait. That'll alw More

by DSelwyn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Oct 18, 2018 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your service needs. We will see you next time. Best Regards, Craig Ferguson General Manager

October 17, 2018

Oil change went by faster than anticipated Scheduled a same day oil change and they offered to compete tire rotation. Was told that I would have to wait for almost two hours but was only there More

by Jhaz11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Thompson
Oct 18, 2018 -

Germain Honda of Dublin responded

We thank you for your continued business and for letting us know we exceeded your expectations. Best Regards, Craig Ferguson General Manager

October 17, 2018

Great Service Visit I stopped in for an oil change and was out the door in an hour. Very good experience with the folks in the service department. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Oct 18, 2018 -

Germain Honda of Dublin responded

We are pleased that you found our service department to be efficient as well as delivered a quality service experience. Best Regards, Craig Ferguson General Manager

October 17, 2018

Great! ! I wish the car wash feature was available as it would have been a good addition and I wish it didn’t take a full hour! But they went above and beyon More

by NP525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Oct 18, 2018 -

Germain Honda of Dublin responded

We are sorry the car wash was not available at the time of your appointment and apologize we did not meet your time expectation. Thank you for letting us know our team went above and beyond. Best Regards, Craig Ferguson General Manager

October 17, 2018

Excellent service Good service from my call for an appointment through the end of my service appointment. I also appreciated how quickly the work was completed. Thanks. More

by Carqueen1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Oct 18, 2018 -

Germain Honda of Dublin responded

Thank you for taking the time to provide us with this positive feedback. We are happy to know you were pleased with your visit. Best Regards, Craig Ferguson General Manager

October 16, 2018

timely Battery died out on my 2016 Accord Touring. Warranty expired on the battery; had to jump start it. New battery installed quickly at the dealership. More

by Itsme2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Oct 16, 2018 -

Germain Honda of Dublin responded

We appreciate your business and positive feedback. Best Regards, Craig Ferguson General Manager

October 16, 2018

Timely I was able to schedule service on short notice and needed to have the service done in a limited time frame. Both accomplished. Service rep was very pl More

by Mert0441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Withers, Troy Almanson
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for sharing your 5-star experience with Troy and Kevin in our service department. We are happy to know we met your expectations. Best Regards, Craig Ferguson General Manager

October 15, 2018

Jheni and MArvin ROck! JHeni was so very kind from beginning to end. She knew everything about the HOnda product and then some about all of the other makes and manufacturer More

by extremely happy car buyer!! J & A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Hill, Jheni Felix
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for your business and feedback regarding your experience. Our team is always open to hearing from our guests so we may better serve our customers. Best Regards, Craig Ferguson General Manager

October 15, 2018

Great service! Everybody I came into contact with was very friendly and helpful, especially Chris (the gentleman who checked me in and led me to the waiting room). T More

by hinckleyj17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for letting us know that Chris and our service team took excellent care of you. We look forward to continuing to provide you with quality service. Best Regards, Craig Ferguson General Manager

October 15, 2018

Great service Derek Barnes was very helping from the beginning to the end. He also helped me to clarify and resolve some issues with a Title after purchase. Thank y More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Barnes
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for taking the time to let us know that Derek took excellent care of you. Please let us know if you need anything further. Best Regards, Craig Ferguson General Manager

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