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Germain Honda of Dublin

Dublin, OH

4.9
4,276 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,276 reviews

October 07, 2018

Very professional Ryan went above and beyond to make my service experience smooth, and introduced me to Gina in order to work out a few details. Together they exceeded More

by Accord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Lewis, Ryan Kennedy
Oct 16, 2018 -

Germain Honda of Dublin responded

It is with great appreciation that you shared how Ryan and Gina provided excellent customer service and exceeded your expectations. Best Regards, Craig Ferguson General Manager

October 07, 2018

Happy customer I was in and o ut in less than an hour. Car was also washed. Staff was friendly and very professional. facility was clean. nothing else wAS WRONG. More

by sandybreit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell, Frank Pulsinelli
Oct 16, 2018 -

Germain Honda of Dublin responded

Your feedback regarding the friendly and professional visit with our service department is very much appreciated as is your business. Best Regards, Craig Ferguson General Manager

October 07, 2018

Oil change Received excellent service. They were very friendly and made sure I received what I needed and seemed eager to answer any questions that I had. More

by Bsprouse2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for the kind feedback and 5-star rating. Best Regards, Craig Ferguson General Manager

October 07, 2018

Wonderful experience Jheni helped me so much through this process as this was my first purchase of a new vehicle. I was very comfortable and she explained everything very More

by Clayton23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for your business and for the kind recommendation of Jheni. She is fantastic with all our guests. Best Regards, Craig Ferguson General Manager

October 07, 2018

Oil change and brake check Great and fast oil change service and less expensive than the stand alone oil change places that are always trying to upsell you on extra things More

by Seanr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Thompson
Oct 16, 2018 -

Germain Honda of Dublin responded

Our team is dedicated to providing our guests with a quality experience providing nothing more or less than what they need. Best Regards, Craig Ferguson General Manager

October 07, 2018

Service All good. Kevin always takes good care of me. My interaction with Jimmy Pierce was several visits ago, but he was excellent in helping me get to the b More

by Jth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Pierce, Kevin Withers
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for sharing your complete satisfaction with our team. Best Regards, Craig Ferguson General Manager

October 06, 2018

Fast, Easy and Affordable!! Fast, Easy and Affordable; it really doesn’t get much better than that. Working with Mike Perkins and James Howald in the finance department was a br More

by Tiffanydawn24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Daniel, James Howald, Mike Perkins
Oct 16, 2018 -

Germain Honda of Dublin responded

Your kind words and positive feedback are greatly appreciated. Enjoy the road in your new car. Best Regards, Craig Ferguson General Manager

October 06, 2018

Amazing I was not rushed. Joeseph was very attentive. He listened and pointed me to the exact car. Marcello was also very kind and checked in numerous times. More

by grovergirl78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcello Frustaci, Joseph Frustaci, Jimmy Palmer
Oct 16, 2018 -

Germain Honda of Dublin responded

Thank you for taking the time to let us know that Joseph, Jimmy, and Marcello took great care of you by providing a relaxed and positive buying experience. Best Regards, Craig Ferguson General Manager

October 06, 2018

Great Service Chris was great to work with. He provided friendly service and made my car issue feel important. He gave me the sense that the car was going to be loo More

by Civilian03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Oct 16, 2018 -

Germain Honda of Dublin responded

Your complete satisfaction is our goal. We are happy to know you visit was worthy of a 5-star rating. Best Regards, Craig Ferguson General Manager

October 06, 2018

Germain Honda of Dublin is awesome! Everyone was super helpful and very nice. It all started when somebody hit my red 2007 Civic Ex Coupe... I went to see Doug in the body shop. Bummer.. More

by BLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita, Frank Pulsinelli, Jimmy Palmer, Doug Woischke
Oct 16, 2018 -

Germain Honda of Dublin responded

We are so sorry to hear about the total loss of your car. Our team knows how disappointing this can be. Thank you for searching out Frank and allowing him to get you into another Civic. We know you will continue to enjoy the ownership of your Honda. Best Regards, Craig Ferguson General Manager

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