
Germain Honda of Dublin
Dublin, OH
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The repair shop is excellent so far We didn’t return to germain to lease our second Honda, our first experience was less than stellar. However, I prefer their service department. The We didn’t return to germain to lease our second Honda, our first experience was less than stellar. However, I prefer their service department. The employees are nice and helpful and Troy went above and beyond. The carpet in the waiting room is nasty and needs replacing. More
Brake fluid change Service was fast and professional. Chris quickly wrote up my paper work and gave me credit for the special. He checked to make sure no other service w Service was fast and professional. Chris quickly wrote up my paper work and gave me credit for the special. He checked to make sure no other service was due. When finished he got my car ready for me quickly. More
First car Best dealership mark snider is an amazing sales rep I walked in no credit and they worked with me no pressure tactics at all and I walked out with a n Best dealership mark snider is an amazing sales rep I walked in no credit and they worked with me no pressure tactics at all and I walked out with a new car a couple hours later great experience would recommend for anyone More
Quick and painless I worked with a kevin Larivee who quickly asked me was I was looking for and the price range I was looking in. He showed me a list of 5 or 6 cars. No I worked with a kevin Larivee who quickly asked me was I was looking for and the price range I was looking in. He showed me a list of 5 or 6 cars. No upsell, no special hookups or anything. I test rode a Honda CR-V and was sold. I walked in told him I wanted it and it was that easy. Thanks Kevin! More
Jheni made our car buying experience amazing!!!!! Let me start with the fact that I hate car shopping and always feeling pressured. The service we received from Jheni Felix was absolutely wonderful. Let me start with the fact that I hate car shopping and always feeling pressured. The service we received from Jheni Felix was absolutely wonderful. She made us feel so at ease right from the very beginning all the way to the very end. She went so far as to text us about traffic delays on her way home, knowing we would be coming that way shortly. How awesome! And that was just one of the many over and above things that she had done for us. She told us, more than once, how much she loved her job, and boy does it show. We are so glad we got the pleasure to work with her!!!!! Jheni you rock!!!!!!!! More
The Best of the best! Chris is a man of integrity, honor and truth. He made my car buying experience easy and seamless. I wasn’t even sure what model I wanted. We tried se Chris is a man of integrity, honor and truth. He made my car buying experience easy and seamless. I wasn’t even sure what model I wanted. We tried several but after the test drive, they weren’t the right car for me. I left and went to a different dealership. Had a horrible experience, called Chris back and said, “I want to buy my car from you.” He mentioned a white civic coupe, we hadn’t looked at and I didn’t ask about as I thought it was out of my price range. I knew I wanted a white car. He had it pulled up and waiting for me to drive. I saw it, drove it and bought it. Chris truly cares about his customers. I highly recommend Chris! More
Happy Customer - Thanks to Matt Through family, I was directed to Erin Daniel who was prompt and friendly in communications. She put me in contact with Matt Shindler and personall Through family, I was directed to Erin Daniel who was prompt and friendly in communications. She put me in contact with Matt Shindler and personally introduced me when I came in to test drive a used Lexus. Matt was awesome to work with. He went listed to my concerns and ensured I understood every detail on every report and document. 2 days after purchasing the vehicle, I heard a noise and contacted Matt. He put me in a loaner car, communicated updates of the work being done, and stayed involved through completion. Matt is the epitome of exceptional service. He even came in several times on his days off to meet with me or to get an update on the vehicle to communicate the most recent update. Buying a vehicle can be stressful and cause you to second guess your decision. Matt, his manager, and the service department at Germain made the process better and I definitely recommend them to others. More
Great experience Mark helped us a lot! He was friendly and patient, and willing to negotiate. We were able to come out of there with the car we wanted. Mark helped us a lot! He was friendly and patient, and willing to negotiate. We were able to come out of there with the car we wanted. More
Great experience I had a great experience purchasing my vehicle from Saqib. The process was easy and quick. I typically hate going to the dealer but not this time. I h I had a great experience purchasing my vehicle from Saqib. The process was easy and quick. I typically hate going to the dealer but not this time. I highly recommend Saqib and the whole Germain Honda team. More
Teamwork!!! Tom McCoy and James Howald were OUTSTANDING in providing a GREAT service! Tom did not pressure us through the process and let us view the products on Tom McCoy and James Howald were OUTSTANDING in providing a GREAT service! Tom did not pressure us through the process and let us view the products on our own pace. When it cam to the Finance; James was superb! James helped us understand every detail of the transaction with professionalism. Overall, a GREAT team! I will like to work with these two professionals again. More