Germain Honda of Dublin

JHENI WAS AMAZING!! Jheni helped us get a deal under our asking price and with a warranty! Highly recommended and made everything so easy! Five out of five stars! Jheni helped us get a deal under our asking price and with a warranty! Highly recommended and made everything so easy! Five out of five stars! More

Worst Car-Buying Experience Ever Contacted the dealership online and told the contact person of the vehicle I was looking for, on a Sunday afternoon. She said that they had the exact Contacted the dealership online and told the contact person of the vehicle I was looking for, on a Sunday afternoon. She said that they had the exact car. Set up an appointment for the following Wednesday to look at the car, take a test drive, and purchase if we liked it. I got my financing in place in advance. We were ready. Wednesday morning I got an email reminding us of our appointment at 2 pm. We showed up ontime and asked for our contact person and we were told she was upstairs. So we waited a bit and then someone came and told us she wasn't there. Strike 1. So we had to explain the whole situation to a different person. So he went to look up our car. He came back and said that car wasn't there. It had been supposedly sold on Monday. Strike 2. We asked why we hadn't been contacted and told the car was gone, we wouldn't have made the trip. We were told basically that the internet person doesn't get updated when a car has been sold. I said that is the most fd-up system I've ever heard of. We made a wasted trip for nothing. A valid appointment and nobody let uis know the car was sold? Strike 3 and they are out. I think the whole thing was a bait-and-switch. Get us in there, tell us the car we were to see had been sold, and try to talk us into spending another $1000 for the next trim-level. We are disgusted with Germain Honda, we will tell anyone of our experience, and will never be able to recommend them for anything except a disappointing experience. A big thumbs-down! I would go anywhere else. More

Pleasant Day Nishi was very patient and helpful in finding a nice used car. The whole process was expeditious and smooth but not rushed. Special thanks also to W Nishi was very patient and helpful in finding a nice used car. The whole process was expeditious and smooth but not rushed. Special thanks also to Woody, who worked with us a couple months earlier (we ended up having to postpone the purchase at the time). Woody was also very pleasant to deal with. More

Good deal and amazing sales person I found the exact deal I was looking for and the sales person Nishi Patel was really nice to us. Everything went quick and satisfying to me. I found the exact deal I was looking for and the sales person Nishi Patel was really nice to us. Everything went quick and satisfying to me. More

Great service Kevin was great. He provided me with a wide variety of options, all with the features I needed. He fully explained the payment/financing options that Kevin was great. He provided me with a wide variety of options, all with the features I needed. He fully explained the payment/financing options that came with each and hooked me up with a great car. Thanks again! More

Awesome experience! For the first time I had an amazing car shopping experience! I was showed exactly what I asked for, within my budget, without the pressure. It was q For the first time I had an amazing car shopping experience! I was showed exactly what I asked for, within my budget, without the pressure. It was quick, smooth, and actually exciting! All the staff I worked with were kind, genuine, knowledgable, and extremely patient with me. I am extremely happy with my purchase and am confident anyone who goes here will have an amazing experience as well! More

Good service Nishi Patel from this dealer helped me finding a low miles car and got me a discounted price . People here ate friendly nice cars .ty Nishi Patel from this dealer helped me finding a low miles car and got me a discounted price . People here ate friendly nice cars .ty More

Great Experience Buying I came in looking for a smaller SUV and found a great vehicle with lower miles. The buying experience was great. The follow-up could have been better. I came in looking for a smaller SUV and found a great vehicle with lower miles. The buying experience was great. The follow-up could have been better. Calling in through the call center is always a longer experience than it needs to be. More

Apparently an agreement isnt an agreement. Been in contact for several weeks with Kathleen about purchasing a 06 GTO you have listed. She has been nothing but nice and agreeable and we finally Been in contact for several weeks with Kathleen about purchasing a 06 GTO you have listed. She has been nothing but nice and agreeable and we finally agreed on a purchase price and was all set to come make a purchase on Saturday. Now this morning I get an email stating that the price I was given by her, not the price I offered, but a price she herself gave me and confirmed would be the price, is no longer the price. Now it's not the fact that a $250 difference breaks me. It's the fact that a deal was struck, plans were made, and then I'm informed the price isn't the price anymore. That is absolutely horrendous business ethics in my book and after that how can I even begin to trust your dealership. Based on the multitude of negative feedback your dealer seems to have it's no question if I'm the only one who feels slighted but more of a question how a dealer can continue to operate like this and still be in business. More

Kevin Bantner Kevin was outstanding in his customer service. He has excellent listening skills and responses to concerns or needs. He demonstrates confidence in kno Kevin was outstanding in his customer service. He has excellent listening skills and responses to concerns or needs. He demonstrates confidence in knowledge of the car I was interested in buying. I have bought all my cars from this dealership and have been pleased with the staff. Kevin makes me want to return again. Thank you, Kevin, for being there for me and my son. It was a pleasure. JSwabby More