
Germain Honda of Dublin
Dublin, OH
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Jheni was so helpful We needed to purchase a vehicle quickly and from the time we walked into the dealership, Jheni was extremely helpful. She worked with us to find an S We needed to purchase a vehicle quickly and from the time we walked into the dealership, Jheni was extremely helpful. She worked with us to find an SUV to match our needs and budget. She was extremely knowledgeable about the features of the various vehicles and the inventory on the lot. Even though we had planned to visit a couple of dealerships, after working with Jheni, we decided to stay with this one. The paperwork for the purchase was handled efficiently and we were able to get everything done the same day even though it ran a little past closing time. When we returned the next day to pick up the SUV, Jheni took extra time to go over features of the "new to us" SUV. We were able to purchase a vehicle that my husband is happy with. More
Jheni is absolutely amazing! I was truck shopping for about two weeks and ran across a few salesmen/ dealerships that were not helpful, and not what I was looking for. Then I foun I was truck shopping for about two weeks and ran across a few salesmen/ dealerships that were not helpful, and not what I was looking for. Then I found Jheni, she was in contact with me promptly, very knowledgeable, she was a great listener and helped me to achieve purchasing the truck that I wanted for the price that I was aiming for. She was super sweet and even stayed after hours to make sure that I was able to leave with my truck! I would recommend her to anyone looking for a vehicle! I know if my family decides to purchase another vehicle, I will be contacting Jheni!! More
Best experience Never been treated this good at any dealership. If you’re looking to get a car go see James and Jheni! You won’t regret it. Never been treated this good at any dealership. If you’re looking to get a car go see James and Jheni! You won’t regret it. More
Quick sale Very quickly helped me find a car, and took my thoughts and what i wanted into account when looking for my car. I was able to go on a longer test driv Very quickly helped me find a car, and took my thoughts and what i wanted into account when looking for my car. I was able to go on a longer test drive and show my wife and bring her with me to look at other cars. More
Bought a used 2017 Hyundai Elantra Hands down the best experience I’ve had. Went to multiple other dealerships who was not really working with me and my needs but when I came to Germain Hands down the best experience I’ve had. Went to multiple other dealerships who was not really working with me and my needs but when I came to Germain Honda and worked with Kelly and Jheni every thing moved extremely quickly got me in and out with an amazing car!!! Customer service 100/100!!! Thank you again Kelly?? More
The place you want to go for a new car! Kevin Larivee was EXCELLENT! We bought a used Honda Civic from Kevin and I can't tell you the last time I actually enjoyed buying a car, but Kevin was Kevin Larivee was EXCELLENT! We bought a used Honda Civic from Kevin and I can't tell you the last time I actually enjoyed buying a car, but Kevin was friendly, knowledgeable, and went the extra mile! I have to say this experience was a breath of fresh air....no hidden fees, no double talk, just up-front and easy to talk to. I wish ALL car salesmen were like Kevin! And the excellence doesn't stop there.....John in Finance even went the extra mile and made this WHOLE experience worth the hour long drive to get there! AMAZING! You want to buy your next vehicle here! More
Great experience I recently hit a deer that totaled my previous car. For weeks I had been researching different vehicles to replace it. A small SUV or various other op I recently hit a deer that totaled my previous car. For weeks I had been researching different vehicles to replace it. A small SUV or various other options. I found different models, types and years all at the same place. When I called to reserve a car to test drive I was luckily transferred to Kris. I am so thankful I got this salesman to work with. He tossed me the keys and let me have the driving experience with my husband and I felt very comfortable feeling out if I liked this type of car or not. When we returned I listed off some of the other ones I had been looking into. He immediately grabbed the keys to those as well so I could compare all of them. I left that day with more knowledge of what I liked and didn't like of each kind of car, all different brands. A few days later I called back to reserve a time to drive 2 Honda Crosstours they had. I had finally narrowed down what I wanted. When I got there he had both cars ready for me to take out and compare, even had me take one to go grab a bite to eat and think about it. It was getting kind of late in the evening and I was still unsure about which one I wanted. Kris stayed late and worked with me, both offering suggestions and also giving me space and time alone with my husband to talk about it and think about it. I ended up purchasing a 2015 Honda Crosstour EX-L and I am so happy with it. More
Caring Kelly actually took the time to help me schedule and reschedule repairs Then he met me when I brought my car in He personally tested my car He wasn Kelly actually took the time to help me schedule and reschedule repairs Then he met me when I brought my car in He personally tested my car He wasn’t satisfied and asked mechanics to check more things It works beautifully Saved me another trip to have more work done He cared as if it were his own This is getting to rare today Thank you More
Great Sales Experience - Simple, Transparent, and Friendly I bought a used Mercedes SUV from Kris Rivers at Germain Honda of Dublin. I'm sure the entire sales staff is great, but my experience with Kris was ou I bought a used Mercedes SUV from Kris Rivers at Germain Honda of Dublin. I'm sure the entire sales staff is great, but my experience with Kris was outstanding. I called mid-morning the day I wanted to see the car, spoke with Kris, and he told me he'd have it pulled around and waiting when I got there, hours later. He did. There was no pressure, he tossed me the keys and told me to take my time. After a short drive and thorough walk around I told him I liked the car, but it needed a little touch up work on the exterior and a couple door dings addressed. He literally ran inside to grab a paint pen so we could go over the car together and he could mark what needed handled. I made an offer, he countered (reasonably), and minutes later we had a deal. I came back two days later to pick the car up. Kris had kept me up to speed on the progress via text and pictures, so I knew it was looking good. He greeted me and showed me the car. It looked better than I expected, and had a full tank of gas. I had a great experience at the dealer overall, but Kris made it the most painless car buying experience I've ever had. He's definitely a guy you want to work with. More
Great Overall Experience... And That Never Happens! I can't say much about the other employees, but Kris Rivers went above and beyond to help my husband and I find the best deal for us. With a baby on t I can't say much about the other employees, but Kris Rivers went above and beyond to help my husband and I find the best deal for us. With a baby on the way, we needed reliability on a budget. We were there many hours, but in the end, I got to drive a great used vehicle home. Kris was friendly and personable, not pushy or 'all about the sale' like others I've dealt with in the past. He made it a great experience despite being there for so long. More