
Germain Honda of Dublin
Dublin, OH
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Great deal and honest, friendly service Large selection and no high pressure sales approach. Woody Woodroe was our salesman and James Howland handled our paperwork. Both very friendly and ho Large selection and no high pressure sales approach. Woody Woodroe was our salesman and James Howland handled our paperwork. Both very friendly and honest. They gave us a good price and didn't try to stick us with any hidden fees. I highly recommend Woody and this will be our first stop for our next car. More
Vehicle Inspection We just purchase a 2012 Pilot out of state, and wanted to have the vehicle inspected. Jenn took care of wishes, and even though I thought I knew what We just purchase a 2012 Pilot out of state, and wanted to have the vehicle inspected. Jenn took care of wishes, and even though I thought I knew what was wrong, she didn't sell me anything that wasn't needed. She was very reasonable, polite, and knowledgeable. More
Great Experience, great deal I worked with Jheni from the beginning after finding a vehicle on cars.com. She was very accommodating from the beginning. I mention that I was compar I worked with Jheni from the beginning after finding a vehicle on cars.com. She was very accommodating from the beginning. I mention that I was comparing 3 mid-sized trucks (Ridgeline, Tacoma, and Colorado) and that the Ridgeline was the only one I have not test drove. I was also not wanting to purchase for at least a few weeks but I was in the middle of my research and was test driving trucks to decide which truck I ultimately wanted. Jheni immediately set me up in a used one and sent me on my way letting me test drive the car without her coming along. This is what sets this dealer apart. Test drives with sales people are nerve racking and always feel rushed. She even let me take it home to show my wife and see if it fit in the garage without any hesitation. I was able to get a good feel for the truck and was able to take my time with all the features. A few weeks went by and Jheni contacted me for an update. I advised that the Ridgeline was the truck I wanted but decided to buy new since used ones are going for just a few grand less. I told her exactly what I wanted and we worked a deal with a dealer trade. I walked in signed the paper work and had the truck DELIVERED to my house the next day. Incredible and painless service! Could the price have been better? Always! But Jheni got me a great deal on the vehicle price and trade-in. A+ service and will be back to purchase our next vehicle. More
11 points on a scale of 10! From the moment I pulled up at the dealership to where I left the lot in my new Civic, everything was great! Jheni Felix greeted me on the lot and we From the moment I pulled up at the dealership to where I left the lot in my new Civic, everything was great! Jheni Felix greeted me on the lot and welcomed me back to her desk to talk further. After listening carefully to what kind of car I was in the market for and my financial situation, she pulled up some Car Fax listings which matched my search criteria and invited me to test drive whichever ones I wanted. I ended up driving the Civic, as well as a Taurus, and told Jheni that because it was an important decision for me, I would need time to think it over. She did what any good salesperson (myself included) would do and asked for my business but was very respectful of my wishes to take a bit more time to sleep on it. After I had made my decision to go with the Civic, she was exceptionally proactive and followed up with me throughout the day, getting the paperwork ready while I was at work in order to expedite everything when I came in at the end of the day to finalize the purchase. James Howald worked with me on the financing and was not only incredibly informative and helpful in working through the numbers, he's an excellent conversationalist and I really enjoyed talking with him (including about what his time in the Marines was like!) Very knowledgeable guy with strong attention to detail, and I am much appreciative of his efforts. Jheni and James are clearly passionate about and committed to what they do and deserve recognition for their high level of service. Couldn't ask for a better car-buying experience and I have every intention of making future purchases at Germain Honda, thanks to them! More
Much better experience at Germain After shopping at a different local Honda dealership and being disappointed with both their inventory and sales staff, Chris was a breath of fresh air After shopping at a different local Honda dealership and being disappointed with both their inventory and sales staff, Chris was a breath of fresh air. He was extremely knowledgeable, personable and not pushy at all. I love my new Odyssey and appreciate all of his guidance in helping me make my decision. More
Will no longer be a customer of Germain Honda I have been getting service done at Germain Honda for many years. I have had a somewhat good experience up until my last visit. I went in for an oil c I have been getting service done at Germain Honda for many years. I have had a somewhat good experience up until my last visit. I went in for an oil change and was then quoted 2k+ worth of work. I was told all four of my tires needed replaced, my filters needed replaced, and my rear brakes and roters needed replaced. Luckily, my brother is a mechanic and when I reviewed this with him he informed me my tires were fine. He went ahead and changed my rear brakes and roters. I was told there were worn down to the minimum thickness. My brother informed me my brakes were still 4-5 millimeters and he never recommeds getting them replaced until 3 millimeters. This was the bulk of the work they made it seem like NEEDED to be done, and it didn't. I will no longer be coming here. More
Buying Used Honda CRV I visited Germain Honda for buying a Used Honda CRV. I was received well by the sales consultant. His name is Kris Rivers. He helps me in selecting th I visited Germain Honda for buying a Used Honda CRV. I was received well by the sales consultant. His name is Kris Rivers. He helps me in selecting the good used CRV by sharing his experience regarding buying a used car. He showed me 2 CRVs which i selected and ask me to test drive it. When i finalized the car, i noticed some noise coming from the rear rotors and some staining on the car seats. Kris Rivers got me new rotors in the CRV and removed the stains from the seat. When he handed over me the CRV after 2 days, it was looking like a new car. Kris Rivers did a excellent job as Sales consultant. He was very helpful. In Finance department i met Jerry. He was very polite and professional. He also made my car buying experience very smooth. Overall i am very satisfied with my visit the Germain Honda of Dublin. More
Excellent service! Kelly helped my son and me find an excellent used car that fit my son’s budget and needs. He continued to communicate with us throughout the buying pr Kelly helped my son and me find an excellent used car that fit my son’s budget and needs. He continued to communicate with us throughout the buying process. Positioning himself as an information provider. Kelly is a natural in his role as a professional sales person. More
Used car department was helpful. I would recommend woody and Ryan cox for used car sales. They took care of a loose seal after the papers were signed. I am confident they would help I would recommend woody and Ryan cox for used car sales. They took care of a loose seal after the papers were signed. I am confident they would help even after receiving your signature. More
Wonderful Experience! We spent hours at another dealership and was then told since it was close to closing we wouldn't be able to pick up the car until Monday. We went to G We spent hours at another dealership and was then told since it was close to closing we wouldn't be able to pick up the car until Monday. We went to Germaim Honda of Dublin and was immediately greeted and had Matt listen to our needs and showed us a variety of cars that matched what we were looking for. We couldn't have asked for a better car salesman, he was wonderful and made sure we found the best car for our needs. More