Germain Honda of Dublin

Excellent customer service Stephanie is awesome. She went above and beyond for me to get the car I wanted in my price range. She is very knowledgeable and knows her stuff. I Stephanie is awesome. She went above and beyond for me to get the car I wanted in my price range. She is very knowledgeable and knows her stuff. I would highly recommend her to other potential car buyers. More

Relaxed and Low pressure Our sales consultant Adam was very helpful, professional, and personable. I felt no rush or pressure to make a decision. A great experience overall fo Our sales consultant Adam was very helpful, professional, and personable. I felt no rush or pressure to make a decision. A great experience overall for a first time buyer. I would definitely recommend this dealership to a friend. More

great sales but slow finance Had great interaction with sales person Kris Rivers. He took good care of my family and was very straight forward. The only issue we had was that it Had great interaction with sales person Kris Rivers. He took good care of my family and was very straight forward. The only issue we had was that it took 3 hours to get in with the finance guy. We were there from 9:30am until 3:15pm. That's crazy! Why would you have one finance person working on Memorial Day ....one of the busiest car shopping days of the year? More

Took Great Care of Me and My Back! I purchased a 2014 Mazda3 with Mike Perkins @ Germain Honda around the end of March. It was a great experience, no problems there. And the car was als I purchased a 2014 Mazda3 with Mike Perkins @ Germain Honda around the end of March. It was a great experience, no problems there. And the car was also really good, no mechanical or cosmetic issues. It looked good and drove great. However, fast forward to the middle of May (about 6 weeks later). My back and the seat did not get along. I could never get comfortable and I always got out of the car with back pain. It wasn't really a fault with the car, just that the shape of my back and the shape of the seat did not line up in any way. I told Mike on a Friday and he said to come on in and he would get me taken care of. I setup an appointment with Mike early the following Monday. I had let him know that I was interested in a Buick LaCrosse they had as well as a GMC Terrain. When I arrived, the LaCrosse was ready to go. He handed me the keys and said to take all the time I needed to see if it would be a good a fit for me. After a 4 hour test drive, I returned to take the Terrain for a spin. I was gone about 3 hours on that test drive. I got back and we reviewed the prices and approx payments, I ended up wanting to go forward on the 2015 Buick LaCrosse. However, since I had been test driving all day, it was getting too late to figure out the financing aspect of it. I left the dealership and Mike said he would give me a call on Tuesday after they got something together for me. I got a call from Mike around 11am and I headed into the dealer. Mike was able to get me back all the money from the 2014 Mazda3 and get me into the 2015 Buick LaCrosse at a great price and a great rate. He handed me over to James Howald to complete the financing. James was very friendly and efficient and had me done in about 30 minutes. I think we spent longer talking about Star Wars and movies than actually doing paperwork. From there, I was on the road in my new (to me) Buick by about 1pm. Fast forward to about now. I got a follow up email from Mike. He wanted to check up on me and make sure that the Buick was still comfortable and to make sure I was happy with my purchase. Of course, the Buick has been a wonderful car and very comfortable. This is probably one of the best car buying experiences I have ever had, despite having to make a return trip to the dealer. I was taken care very well and treated very fairly. I felt like they were more concerned with having a happy customer than just churning out another sale, Mike has been fantastic. James was very efficient and friendly. If I am ever looking for a vehicle in the future, first stop is going to be Germain Honda. Thank you! More

Excellent customer service Kelly was great to work with on our purchase! He understood our needs and budget and worked hard to ensure we found what we were looking for in our pu Kelly was great to work with on our purchase! He understood our needs and budget and worked hard to ensure we found what we were looking for in our purchase. Not pushy but listened to our wants/needs. Thanks Kelly! More

Thanks a million Kelly Hettinga! Kelly Hettinga is a great PERSON, he was very helpful and honest, he did everything in his power to get the me where I needed to be, he wasn't your ty Kelly Hettinga is a great PERSON, he was very helpful and honest, he did everything in his power to get the me where I needed to be, he wasn't your typical shyster salesman, he and his manager worked with me and I greatly appreciate that, it was the way car buying should be! More

THEY LIstened!!! Isaiah provided excellent customer service. He listened when we told him exactly what we were looking for and what we could afford We are very pleas Isaiah provided excellent customer service. He listened when we told him exactly what we were looking for and what we could afford We are very pleased. Yes I would recommend a friend James Howald the Financial Manager also provided excellent customer service he took the time to answer all of our questions and concerns. overall a nice experience More

Apathy, indifference and clumsiness from Germain service Had my CRV towed to this location. They promptly lost my car. Repeated calls to them found that no one wanted to find the keys or look in there assign Had my CRV towed to this location. They promptly lost my car. Repeated calls to them found that no one wanted to find the keys or look in there assigned parking spots to see my car parked where it was supposed to be parked. Had CRV towed to a better Honda dealership. Do not trust these lackluster fools with anything. More

Pleasant used car shopping experience Isaiah showed my daughter several cars and walked her through the buying process with ease. No pressure or rush. It was very simple all around. Isaiah showed my daughter several cars and walked her through the buying process with ease. No pressure or rush. It was very simple all around. More

Helpful and great experience! Isaiah answered all of my questions (and I had a lot of them)! He spent a lot of time helping me find a new (used) car. A lot of options for Honda Civ Isaiah answered all of my questions (and I had a lot of them)! He spent a lot of time helping me find a new (used) car. A lot of options for Honda Civics. More