Germain Honda of Dublin

Mehdi - Excellent Customer Service I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to ge I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to get done in the near future. Medhi went over everything with me very thoroughly and answered every question that I had. I really appreciated his attention to detail. He was very prompt, knowledgeable, and personable. Thanks for making it a great experience! More

Great experience Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready f Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready for us upon arrival. He worked very hard to get us the best deal possible. We found a problem with the car, and they agreed to fix it with no question. Allowed us to take it to our mechanic for a couple of days. He found a problem with power steering and a couple of other things. They immediately scheduled it in for repair. Within 2 days the car was returned to me with everything working. Mike Perkins was great to work with and felt very comfortable with him handling our account. We would definitely deal with him again when in the car market! More

Efficient and friendly Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with t Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with thoughtful staff. More

Fast and great accommodations Everyone very friendly and easy to get in and out with no issues. An accommodations were great. Was about to get work done while waiting. Everyone very friendly and easy to get in and out with no issues. An accommodations were great. Was about to get work done while waiting. More

Service performed at scheduled time. Price quoted over the phone was almost the same when completed, yea for dealer service coupon received in the mail. Work performed at scheduled time. Price quoted over the phone was almost the same when completed, yea for dealer service coupon received in the mail. Work completed in the stated timeframe. Chris Robinson is always very pleasant. More

Great service This is my first time at germain honda . peple at counter received me very well , speciall Kevin who attended me was very friendly , decent and polite This is my first time at germain honda . peple at counter received me very well , speciall Kevin who attended me was very friendly , decent and polite . i was expecting only service , but i got car wash for me which i am not aware of , places i went before never gave a car wash for free . I liked the visit to Germain and wish to go again when next service time comes . Kevin whithers answered all my questions with lot of patience . i really liked his behaviour . More

So many bad experiences I don’t even know where to start The fist experience I had was when my FCW wasn’t working. I was told that to test it I would have to drive into stopped vehicles and if it didn’t go o The fist experience I had was when my FCW wasn’t working. I was told that to test it I would have to drive into stopped vehicles and if it didn’t go off then it’s not working. Then my car had grease all over the interior when I’d pick it up, a pack of cigarettes were stolen, my radio is turned up LOUD to a station that I didn’t have. My seat warmers were on, the sunroof was open and more I was told my tires were cupped. I took the car to my mechanic and he said they aren’t Recently I bought the car in and was told the car was not recognizing the key. Again my mechanic said that is not correct. I was also told my extended warranty had a $200 copay and that is entirely incorrect!! I wouldn’t take my go cart to Germain for service!!! This dealership is well known for its horrible service department. More

Good experience They were polite and let me know about all problems that was fixed. My car works better after the service. The waiting area was clean. they also told They were polite and let me know about all problems that was fixed. My car works better after the service. The waiting area was clean. they also told me issues that might come up and let me know how much it would cause. More

Efficient, fast, friendly, knowledgable. It's SO nice to relax in a quiet place with cup of coffee as my car is in expert hands. Also, it is a relief that your service department is open si It's SO nice to relax in a quiet place with cup of coffee as my car is in expert hands. Also, it is a relief that your service department is open six days a week when I need help! More

Recall Work The Germain Honda team is a pleasure to do business with. Mehdi is a rock star. He is polite and knowledgeable and a very good asset to the team. The Germain Honda team is a pleasure to do business with. Mehdi is a rock star. He is polite and knowledgeable and a very good asset to the team. More