Germain Honda of Dublin

Great experience Troy communicated my vehicles needs well. He was a pleasure to work with. The only thing I would say is they I hooked my car seat when doing a recall Troy communicated my vehicles needs well. He was a pleasure to work with. The only thing I would say is they I hooked my car seat when doing a recall and didn’t tell me so I didn’t notice it was unhooked until I went to put my son in it the next morning. I would have just liked a heads up More

40,000 mile service visit My CR-V is approaching 42,000 miles so I did the major service package which included changing brake & transmission fluid. The job took about 3 hours, My CR-V is approaching 42,000 miles so I did the major service package which included changing brake & transmission fluid. The job took about 3 hours, so the dealer provided a shuttle to take me home and bring me back. The service advisor gave me a good explanation of the work that was done and what other maintenance might be needed in the next year or so. More

Not 100% satisfied with the multi-point inspection I went in for a scheduled oil change and it went well. However, when I left the dealership I tried to clean off my windshield and no fluid came out. I I went in for a scheduled oil change and it went well. However, when I left the dealership I tried to clean off my windshield and no fluid came out. It hadn't worked for a few days prior to the oil change, so I thought I was out of fluid and that they would top it off at the dealership. My first thought was that they forgot to refill the fluid, but the printed out inspection report showed that they topped off the fluid and tested it. I stopped in a parking lot, popped the hood, and noticed that wiper fluid was pouring from the fabric cover on the underside of the hood. I opened it up and saw that something had chewed through the wiper fluid tube and that the line was completely severed. I drove back to the dealership to see if they could fix it and to see how much it would cost. I was told that it could be as cheap as $70, but probably over $100 to fix the tube. I know from experience that the tubes are super cheap at any auto-parts store. I ended up stopping at one on the way home, spending $4.88 for 6' of tube, and I fixed it myself in the garage at home. My main concern is that they should have noticed that the wiper fluid wasn't working during the inspection, which leads me to believe that they just checked off boxes without actually inspecting things. Also, and it's not the service tech's fault, but charging people $100+ for a $5 length of hose and a few minutes of labor is a huge rip-off and really changes my opinion of the dealership. More

Great Service Everybody at the dealership was friendly, i was taken care off promptly when arrived, and shuttle service was ready for me within minutes of giving my Everybody at the dealership was friendly, i was taken care off promptly when arrived, and shuttle service was ready for me within minutes of giving my keys to Troy. More

Tire repair The people know my car and let me know what I need. They check it out and give me a written list of where my car equipment stands. The people know my car and let me know what I need. They check it out and give me a written list of where my car equipment stands. More

Airbag recall repair was completed in a timely and efficient manner, well within the time frame that I was told. Vehicle was washed when I arrived for pickup repair was completed in a timely and efficient manner, well within the time frame that I was told. Vehicle was washed when I arrived for pickup More

Great experience Curt Thompson provided excellent professional and courteous service the day my car was serviced. Kudos to Honda for having such a great employee . Def Curt Thompson provided excellent professional and courteous service the day my car was serviced. Kudos to Honda for having such a great employee . Definitely will keep taking my car to the Dublin dealership More

The small things add up! I’ve been taking my Honda minivan to this service center for the past six years. And now three kids later I can tell you that they always think about I’ve been taking my Honda minivan to this service center for the past six years. And now three kids later I can tell you that they always think about the customer first. They have a nice kids play area if you choose to wait. And they have a complementary shuttle service thats awesome. The service center representatives have always been kind and on the ball keeping me informed of my vehicles progress. Thanks, Mike S. More

Quick oil change, no appointment Eddie has always been very helpful and knowledgeable about Honda service and my car. Was attentive to my recent injury and unable to walk far distanc Eddie has always been very helpful and knowledgeable about Honda service and my car. Was attentive to my recent injury and unable to walk far distance More

General maintenance Great Team and Great service. Very friendly staff and very accommodating. They know my car very well and they provide good insight of what needs to be Great Team and Great service. Very friendly staff and very accommodating. They know my car very well and they provide good insight of what needs to be done More