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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

March 10, 2018

received service I did not ask for I went in for an oil change and just an oil change. When the service rep told me my car was ready I found out they had done a tire rotation I did not More

by COPPENSSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Robinson
Mar 22, 2018 -

Germain Honda of Dublin responded

We are sorry for the misunderstanding, and we will happily refund you your money for the tire rotation. Please email Germain Honda of Dublin's Client Experience manager, Gina Zaffini, at glewis@germainmotorco.com. Just send her your information, and she will have a check for the refund sent to your home!

March 10, 2018

Awesome experience! Bruce Trimbur helped me get exactly what I wanted while staying on budget. He was helpful and not pushy like other salesmen I've done business with. T More

by JSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Trimbur
Mar 12, 2018 -

Germain Honda of Dublin responded

We are thrilled to hear that Bruce provided you a quality Germain experience. Providing you all the information you need to make a buying decision that is right for you. No need for pushiness in this business. Best Regards, Craig Ferguson General Manager

March 10, 2018

Recent Regular Maintenance Excellent. Appreciate the early hours to get maintenance done and to work afterward. Great waiting room, prompt friendly service! The immediate and ti More

by ANNE.WILCOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you, we appreciate you letting us know about your visit and thank you for the kind words and 5-star rating. Best Regards, Craig Ferguson General Manager

March 10, 2018

One word: Awesome!!! Bruce is super friendly and patient guy, he's helping me through all the process and getting me what I want. He's an awesome guy, and really helpful. More

by bscouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Trimbur
Mar 12, 2018 -

Germain Honda of Dublin responded

We think Bruce is awesome also, thank you for the kind shout out for him. We appreciate your business and the great rating. Enjoy your new car. Best Regards, Craig Ferguson General Manager

March 10, 2018

Great Experience I had a great experience with the employees at Germain Honda of Fublun. They worked with me to get a lower car payment and made the process of getting More

by MIRPIC1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcello Frustaci, Winslow Johnson, Jackie Staten
Mar 12, 2018 -

Germain Honda of Dublin responded

We thank you for your business and kind recommendation. Best Regards, Craig Ferguson General Manager

March 09, 2018

Excellent Experience! From the moment I called Germain Honda of Dublin and was connected with our salesman Matt Shindler I told him exactly what we were looking for and Mat More

by Jessica & Billy Sheets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Atkinson, Matt Shindler
Mar 09, 2018 -

Germain Honda of Dublin responded

Matt and our team thank you for taking the time to share your positive experience as well as for sharing with your friends and family about Matt's dedication to customer satisfaction. We are happy to know that both Matt and Jerry made your experience worth talking about and comfortable to refer those you care about to us. We assure you they will have just as wonderful a visit. Best Regards, Craig Ferguson General Manager

March 08, 2018

Great Service Isaiah did an excellent job in assisting me with my vehicle search. Very happy with my purchase. This is the 3rd vehicle my family has purchased from More

by TW12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Bello
Mar 09, 2018 -

Germain Honda of Dublin responded

Your continued business and kind words about your experience with Isaiah are truly appreciated. Our team looks forward to working with you in the future. Best Regards, Craig Ferguson General Manager

March 07, 2018

Buying car was very efficient. Nisei Patel made our experience of car buying very easy, fast and efficient. He was very attentive and pleasant to deal with. Had everything ready f More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Mar 07, 2018 -

Germain Honda of Dublin responded

Congratulations on your new Honda. We are happy to know that Nishi provided your an easy, fast and efficient experience. Enjoy the road in your new car. Best Regards, Craig Ferguson General Manager

March 07, 2018

Quick and no hassles Great quick service. Would recommend to anyone. Gave me coupon credit for my oil change because I forgot mine at home. Offered discount to come back a More

by ericmuhlenkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for the positive feedback and 5-star rating. Best Regards, Craig Ferguson General Manager

March 07, 2018

Jheni is awesome! Jheni was fantastic help! She really took care of us to make the sale happen! She was even keeping in touch with us on her days off! Overall situation More

by Devinb18
Price
Recommend Dealer
No
Employees Worked With
Brian reed, Jheni Felix
Mar 09, 2018 -

Germain Honda of Dublin responded

We are happy to know that Jheni provided you a positive experience. As per our previous communications, we are disappointed to know that you left feeling the way you did with your interactions with Ryan. Ryan apologizes as do I that you feel this way and he is always available to discuss your visit and would like to make amends. Our dealership works hard to provide a positive experience and we want every guest to leave feeling delighted with their overall experience. Best Regards, Craig Ferguson General Manager

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