Germain Honda of Dublin

Excellent customer service Amazing customer service , Frank and everyone involved went above and beyond to accommodate me and other workers constantly checked to make sure I was Amazing customer service , Frank and everyone involved went above and beyond to accommodate me and other workers constantly checked to make sure I was being helped already . They went over the features of the car extremely well with every detail . I would recommend anyone to go there because of how great you are treated ! Also I never hadn’t a Honda before and I’m loving it ! More

Germain caught another dealers lie We took in our 2014 Honda Pilot for a paint/cosmetic issue since Germain had someone on site that could help. We have had multiple issues with this ca We took in our 2014 Honda Pilot for a paint/cosmetic issue since Germain had someone on site that could help. We have had multiple issues with this car and didn't know why. Germain alerted us that our car, purchased from John Hinderer Honda, was in an accident- that was not disclosed to us. We ended up getting a great trade price from Germain for the '14 and purchased a '16 to replace it. We worked with Kevin Larivee and he got us to the price we needed. More

Outstanding service! Eddie Sorrel was so kind and helpful ! I would recommend him to anyone! He is also very knowledgeable and cares about the customer. It was a v Eddie Sorrel was so kind and helpful ! I would recommend him to anyone! He is also very knowledgeable and cares about the customer. It was a very quick service too! I was in and out in a short period of time. I will definitely be back for an oil change, etc. More

Awesome Service! Big thanks to Troy for taking care of me and my CRV. I am very happy with the way it was resolved. The broken part was warrantied and replaced the bel Big thanks to Troy for taking care of me and my CRV. I am very happy with the way it was resolved. The broken part was warrantied and replaced the belt which the part took out. So I am grateful for that as well. More

Germain Honda of Dublin gives superior service. The employees at Germain provide friendly, knowledgeable, and professional service. They treat me like family. Jennifer Hess worked with me twice ov The employees at Germain provide friendly, knowledgeable, and professional service. They treat me like family. Jennifer Hess worked with me twice over a period of months. She recognized me; remembered my name; and always greets me with a smile. Jen deserves my highest rating. More

Job well done Curt who was my service adviser was pretty good had exact times of wait and explained what needed to be done and cost . If he were selling a car that Curt who was my service adviser was pretty good had exact times of wait and explained what needed to be done and cost . If he were selling a car that day i would have purchased , but i walked thru sales area and NO one could be bothered , sales area sad and pathetic . Service area awesome!!. More

Courteous and Professional For years, and hundreds of thousands of miles, Germain Honda of Dublin has serviced my two Honda’s and an Acura. I am consistently pleased with the le For years, and hundreds of thousands of miles, Germain Honda of Dublin has serviced my two Honda’s and an Acura. I am consistently pleased with the level of service and customer friendliness. This visit was another stellar example. More

Did everything right Chris Glover and the entire sales crew including finance and delivery/training were very professional and efficient. They did everything right and I Chris Glover and the entire sales crew including finance and delivery/training were very professional and efficient. They did everything right and I got the price I was looking for on both my new vehicle and trade-in. More

Respectful, genuine, and knowledgeable! Got me in the same day I called to replace a tire. Explained the process clearly and thoroughly. Gave me informed options for my choices as far as rep Got me in the same day I called to replace a tire. Explained the process clearly and thoroughly. Gave me informed options for my choices as far as replacement tires. Felt respected and listened to. Appreciated their professionalism and timelines!! More

Overall great experience! I had an overall great experience at the dealership. I was checked in as quickly as possible, the work was performed in the time period promised, an I had an overall great experience at the dealership. I was checked in as quickly as possible, the work was performed in the time period promised, and everyone at the dealership was professional and good to work with! Only small complaint I have is that when I left the dealership, my tire pressure light indicator came on and I had to find a gas station with an air dispenser - I found out that all of my tires were at 27 PSI when they should be at 32 PSI. The tire pressure is supposed to be checked and confirmed when they rotate my tires and that was accidentally missed. I consider this to be a "one off" thing because normally I always get very good service for my vehicle at the dealership and people are human sometimes and forget things. More