
Germain Honda of Dublin
Dublin, OH
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collision repair While the original ETA for repair was 7 days, the actual repair was about 10 days due to some damages not detected on original quote. Doug notified me While the original ETA for repair was 7 days, the actual repair was about 10 days due to some damages not detected on original quote. Doug notified me and it was not an issue. At this time the repair work looks like new and seems to be functioning just fine. More
Quick and easy Courteous staff and very quick service. Came in for a same day appointment and they fit me into their busy schedule and i was still in and out quickly Courteous staff and very quick service. Came in for a same day appointment and they fit me into their busy schedule and i was still in and out quickly More
Nice Experience I worked with sales associate Kris Rivers....a young man that worked very hard to earn my business.....which he did.....bought a 2015 Acura RDX and ha I worked with sales associate Kris Rivers....a young man that worked very hard to earn my business.....which he did.....bought a 2015 Acura RDX and have been very pleased to date with the service rendered. Kris answered all my questions and was able to get me a fair trade in value for my vehicle !! I Initially was not going to purchase a vehicle from Germain Honda due to a previous bad experience, but Kris gave me quick and honest answers and was able to convince me that the dealership deserved a second shot at my business. Looking forward to driving this new vehicle and if I do encounter any problems, that I can depend on Kris's commitment to taking care of me. More
Nice Atmosphere I did not feel pressured to buy the car. Both time I went there, the sale person let me look at the car and test drive it on my own. It was very busy I did not feel pressured to buy the car. Both time I went there, the sale person let me look at the car and test drive it on my own. It was very busy the first time I was there, so I didn't feel like I had much time with the sale person, but my second visit during the weekday was great. I wasn't able to get the car I intended to, but they found another car in my price range (Chevrolet Sonic). I was actually very happy with the car I got. More
Did the right thing! Germain sold us a 09 Acura MDX and we found out there was a problem with oil pump seal. This leak would turn into something big if not addressed. W Germain sold us a 09 Acura MDX and we found out there was a problem with oil pump seal. This leak would turn into something big if not addressed. We discussed the situation and Germain with the leadership of Woody Woodrow covered the problem. This is the kind of dealership you always look for and hope you are dealing with. Thanks Woody More
Great Experience My family was looking to purchase a car with a lower interest rate but keeping a similar payment amount we currently have. We came to the dealership a My family was looking to purchase a car with a lower interest rate but keeping a similar payment amount we currently have. We came to the dealership after searching online with a car picked out that we were interested in from the Germain website. We came in with a prequalification from a bank that offered us the rate we were looking for. Woody took the offer and met with the finance team and in just a matter of minutes had worked out a deal that beat the original offer we were looking for! Instead of just accepting what we brought in, Woody and the team took the time to visit options that would be best for me and my family. I can't thank Woody enough for all of his time, and putting me and my family into a safe car that we can drive for a long time. More
My experience at Germain Honda We bought a used Acura MDX. Our salesman was Woody Woodrow. He treated us great. He was very helpful and fair. The service department was excellent. We bought a used Acura MDX. Our salesman was Woody Woodrow. He treated us great. He was very helpful and fair. The service department was excellent. More
Customer service is alive and well! After searching for a specific used Jeep Grand Cherokee for many months, I finally came upon the perfect one at Germain Honda. I looked at the car one After searching for a specific used Jeep Grand Cherokee for many months, I finally came upon the perfect one at Germain Honda. I looked at the car one day and slept on my decision (at no point was I pressured) the next day I signed the papers. Over the course of a few weeks the car showed a problem. Once the problem was found they immediately began working to make the issue right, at most points going above and beyond what would be expected. I was in constant communication, given updates on where things stood, and was given options every step of the way. This team truly values their customers, and their reputation. They will work hard to earn your trust! More
Jheni Is Amazing! Not only happy with our purchase, but extremely impressed by our sales Rep Jheni. She went above and beyond. Pleased overall with our car buying exper Not only happy with our purchase, but extremely impressed by our sales Rep Jheni. She went above and beyond. Pleased overall with our car buying experience. More
Excellent experience I recently purchased a used vehicle for Kevin which is the second car ive purhcased from him. He is very engaging, asking questions and providing ins I recently purchased a used vehicle for Kevin which is the second car ive purhcased from him. He is very engaging, asking questions and providing insight into the cars that would fit my needs and budget. Kevin is all about helping the client not presuring him or her. Couldn't be happier with the trnsaction and Kevin! More