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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

February 03, 2018

Great Experience! Kris Rivers was delightful! He answered the phone yesterday morning regarding a car we were interested in. I could not get to dealership until after More

by Jenny Wilmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers, James Howald
Feb 05, 2018 -

Germain Honda of Dublin responded

Thank you for taking time out of your busy schedule to share the quality experience provided to your by Kris and James. Our goal is 100% customer satisfaction and we are happy to know they provide this level of service to you. Best Regards, Craig Ferguson General Manager

February 02, 2018

Highly recommend There was no pressure from sales, I quickly was shown vehicles I might be interested in, Obtaining financing was easy. It was an enjoyable experience More

by Jill Newcome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cox, James Howald, Adam Kocak
Feb 05, 2018 -

Germain Honda of Dublin responded

We are happy to know that we were able to find you the perfect car to fit your needs and provide a pressure-free experience enjoyable experience. Exactly how car buying should be. Best Regards, Craig Ferguson General Manager

February 01, 2018

Excellent service Chris Glover gave top notch personal service to me when purchasing my new car. He was very attentive listening to my needs for a vehicle. He answere More

by Cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Feb 01, 2018 -

Germain Honda of Dublin responded

Chris and our team thank you for sharing your experience and for your business. We are pleased to know that you enjoyed working with Chris enough that you would definitely return. Your kind recommendation and 5-star review are truly appreciated. Best Regards, Craig Ferguson General Manager

February 01, 2018

Awesome Service from our Salesman Our experience was a great one! This is the second time I've bought a car with Germain Honda of Dublin. Our salesman, Matt, was awesome and took great More

by trev14mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shindler
Feb 01, 2018 -

Germain Honda of Dublin responded

Thank you for returning to our dealership and allowing us once again to provide you with the quality service you deserve. We are happy to know that Matt took great care of you. Enjoy your new car and we look forward to assisting you when you are ready for #3. Best Regards, Craig Ferguson General Manager

February 01, 2018

Manny Morales was knowledgeable and well informed about the 2014 Honda Civic I was test driving and did end up buying. It was a pleasant car buying experience. I wo More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Morales
Feb 02, 2018 -

Germain Honda of Dublin responded

It is wonderful knowing that Manny provided you a pleasant car buying experience. Please know that any referral will receive the same quality experience. Best Regards, Craig Ferguson General Manager

February 01, 2018

Quick, efficient, and friendly service. Germain Honda has always been such a friendly place to purchase a vehicle. This was my third time going through Nishi Patel and he is always friendly More

by Michelle murnane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel, Bill Alston, Jimmy Palmer
Feb 02, 2018 -

Germain Honda of Dublin responded

Thank you for your continued business and kind words. We know Nishi enjoys working with you as does the rest of our team. When you are ready for #4 Nishi will be here waiting to assist you. Best Regards, Craig Ferguson General Manager

January 31, 2018

Best experience It was my pleasure to work with saqib, he was great and really nice. He took care of me and I am enjoying my new civic a lot. I will be back when ever More

by Mehdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Naeem
Feb 01, 2018 -

Germain Honda of Dublin responded

It is great learning that Saqib provided you the best experience and that you are enjoying your new Civic. Our team looks forward to assisting you again. Best Regards, Craig Ferguson General Manager

January 31, 2018

CRVdreamer So i've always wanted a Honda CRV though it happened to always be outside the budget.. Thankfully Kris was able to find one that work for me without b More

by CRVGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
Feb 01, 2018 -

Germain Honda of Dublin responded

We are so happy to know that Kris was able to locate the perfect CRV the met your needs and fit your budget. Thank you for your business and kind review. Enjoy your CRV. Best Regards, Craig Ferguson General Manager

January 30, 2018

Excellent Service! Excellent and professional service! Adam made buying my used Lexus such an easy and quick process! I would absolutely car. Thank you for your help! More

by Olivia2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kocak
Jan 30, 2018 -

Germain Honda of Dublin responded

Thank you for allowing Adam and our team the opportunity to earn your business and for this kind review. Best Regards Craig Ferguson General Manager

January 30, 2018

Finance Team takes advantage of customers When I bought my used CRV EXL the Germain Honda Finance team said my interest rate would be 16 percent, because I had bad credit. I couldn't believe i More

by GermainHondaReviews
Price
Recommend Dealer
No
Employees Worked With
Do not remember his name
Jan 31, 2018 -

Germain Honda of Dublin responded

It is deeply troubling to read your comments regarding your experience with our finance department. First and foremost, our dealership’s primary motivation is to sell a car. The means of paying for that car are secondary. We are just as happy to earn a customer’s business that pays with cash or an outside financing source as we are a customer that we help arrange their financing. Dealership offered financing is not required to purchase a car. Our partner banks determine a customer’s interest rate, we have no control over the rate that the banks offer. Last and most importantly auto lending is tightly regulated by the government. Our Pre-Owned Manager Ryan Cox would be more than happy to discuss this matter further with you and pull the documents related to your actual deal and was submitted to the financial institution for their consideration. You may reach Ryan at 614-764-9449. Best Regards, Craig Ferguson General Manager

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