
Germain Honda of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 4,275 reviews
Rude customer service I immediately left there and took the car to Roush Honda. I can't even remember the last time a customer service person was that rude. I immediately left there and took the car to Roush Honda. I can't even remember the last time a customer service person was that rude. More
Trade In For Honda Accord Jheni took excellent care of me with personable service, and was very helpful. Jheni made sure I got a fair trade value, and that my accord I got toda Jheni took excellent care of me with personable service, and was very helpful. Jheni made sure I got a fair trade value, and that my accord I got today was in great shape with no problems. Jheni is very honest, kund, and puts her customers first. Jheni made sure to show me multiple cars within my range and style. James in finance was the nicest finance person I've dealt with. James made sure to get the best interest rate available. And James made sure to offer me an excellent deal on extended warranties and maintenance. I will be sure the next time I need a car, I will see James and Jheni at Germain Honda. More
Chris the GEM of Germain Honda Chris is excellent customers Friendly sales person with lot of patience and ability to match the deals upfront on par with market, He always goes ext Chris is excellent customers Friendly sales person with lot of patience and ability to match the deals upfront on par with market, He always goes extra mile to support customer requirements he is the best sales person I interacted and GEM of Germain Honda Dublin, thanks Chris for your ontime help: Vidya More
Good purchasing experience Forget about all other dealerships around Columbus area. Germain honda has a superior after sell serivce. I had my car build to order and three months Forget about all other dealerships around Columbus area. Germain honda has a superior after sell serivce. I had my car build to order and three months later, Vola, there is my car. They have all the document for me. No hidden fees More
Amazing experience We could not have asked for a better experience. Chris Glover helped us find exactly what we needed without any pressure. I will definitely buy my nex We could not have asked for a better experience. Chris Glover helped us find exactly what we needed without any pressure. I will definitely buy my next Honda from Germaine Honda! More
Amazing service and reliable, friendly staff! I went in to test drive used vehicles and I walked out with a fantastic used CRV. Thanks Germain Honda! I would definitely recommend this dealership t I went in to test drive used vehicles and I walked out with a fantastic used CRV. Thanks Germain Honda! I would definitely recommend this dealership to anyone. More
Amazing! Couldn’t have asked for better service. Jheni is a true professional who we will come back to every time we need a new car! Couldn’t have asked for better service. Jheni is a true professional who we will come back to every time we need a new car! More
Excellent customer care Kevin is a fantastic sales professional, and the customer care we received from Germain was exemplary. The showroom is the most comfortable we visited Kevin is a fantastic sales professional, and the customer care we received from Germain was exemplary. The showroom is the most comfortable we visited. Again, can't say enough about Kevin's amiability and knowledge. More
Used Subaru Vehicle was as described and pictured on the web. Was welcomed upon arrival and treated kindly and professionally. No complaints on how we were treate Vehicle was as described and pictured on the web. Was welcomed upon arrival and treated kindly and professionally. No complaints on how we were treated. More
Amazing Experience Monday morning, my 1994 Chrysler Town and Country (yes, insert chuckle here) finally kicked the bucket. My career as an insurance agent requires a lot Monday morning, my 1994 Chrysler Town and Country (yes, insert chuckle here) finally kicked the bucket. My career as an insurance agent requires a lot of travel and I was in dire need to get a vehicle asap. After searching many vehicles online, Germain in Dublin proposed more options in vehicle selection than other dealerships. Upon entering the dealership showroom, I was greeted by Jheni Felix. She was warm, friendly and very knowledgeable as we sat and discussed the variety of vehicles available. She was very attentive and listened to my needs and wants in a car. After falling in love with a Civic following the test drive, we began the financing process. This was the part I was not looking forward to, with the last year of trials and tribulations affecting my credit poorly, I was ready for the worst. Jehni and Ryan worked diligently and did not let me down. Finishing up the final leg of the relay was Jerry, who was also amazing. He found a way to bring down my interest rate even more and after what felt like a marathon of a day, his humor brought many smiles to my face. Once done, and ready to drive home, Jheni went above and beyond executing outstanding customer service. She took the time to help me set up all the "new" technology in the car, rather than sending me home to fend for myself with the driver's manual. Growing up in a family of auto sales people, I have to say that my experience yesterday was the best experience I have ever had when it comes to any dealership. The team of those I worked with were personable, professional and truly made me feel confident that they had my best interest at heart. I will return to see Jheni and the team for any future purchases I make. More