
Germain Honda of Dublin
Dublin, OH
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Great experience I really like the fact you show me a lot of options and try your best to find me a better deal thank you so much for all the effort and passion you sh I really like the fact you show me a lot of options and try your best to find me a better deal thank you so much for all the effort and passion you show me and my wife! Thank you again Isaiah More
#1 Team! Great experience. Thank you Nishi Patel and Ryan Cox for taking your time and going the extra mile to get my family into a Honda Odyssey. I am an Air Force veteran and Thank you Nishi Patel and Ryan Cox for taking your time and going the extra mile to get my family into a Honda Odyssey. I am an Air Force veteran and I will reccomend Germain Honda of Dublin to other military families. Sincerely, Chris L. and family More
Deceitful Price Quote I have been a loyal Honda customer for 12 years (since purchasing my 2006 CRV from the dealership)--getting everything from oil changes, seasonal chec I have been a loyal Honda customer for 12 years (since purchasing my 2006 CRV from the dealership)--getting everything from oil changes, seasonal check-ups, repairs and even an additional new vehicle (2013 Pilot). My husband and I have always been very happy with the high level of quality service and customer care. Our past experience led us to planning to replace my 2006 CRV with a new Honda next year when our Pilot is paid off. However, Chris has changed those plans and positive feelings towards Germaine Honda. I brought my 2006 CRV in for an oil change. Service advisor Chris Robinson #237 called to tell me a censor under my seat was broken. I asked specifically, “How much is the part?” Chris replied, “$1,400, but it will be unsafe to drive your car without replacing.” I was leery at first because of my November experience, but I had the exact amount this time and I didn’t want to be unsafe on the road. So we borrowed the money from my father to complete the job. When I picked up the car the following day I was shocked to see that service cost was $1735.99…way more than the $1,400 I was quoted. I asked Chris about the discrepancy and why he lied to me and he said, “I didn’t lie to you, you asked ‘How much does the part cost?’ the part cost $1,431.09 and $279.90 is for labor which brings the total to $1,735.99.” To which I replied, “Fine you didn’t ‘lie’ but you certainly were deceitful. Of course I meant the total cost, I would never just want to know just the cost of the part! What do you think I am going to do--install it myself?” With this Chris told me, “I’ll see what I can do (in terms of the cost).” He was able to take 10% off. However, I was still extremely upset. I could not protest more at the time because I had my 3-year-old daughter with me who was losing patience. I am not sure if he treated me this way because I am a woman or because he is unpleasant in general. More
Honda Civic 2014 I came here to look for a replacement car for the one I lost in a car accident. Bruce Trimbur helped me and was very patient in answering all my quest I came here to look for a replacement car for the one I lost in a car accident. Bruce Trimbur helped me and was very patient in answering all my questions. I didn't feel pressured at any point, which helped me make an excellent purchase. More
Professional sales staff w/many car options to test drive. I've purchased two vehicles from Germain Honda and have been very pleased with the staff, buying process and selection. I appreciated the time Kevin g I've purchased two vehicles from Germain Honda and have been very pleased with the staff, buying process and selection. I appreciated the time Kevin gave me to choose and complete my purchase. I will shop at Germain again. More
Outstanding sales person We have purchased 3 cars in the last 20 months from Germain. Our last 2 were used cars purchased for our grandchildren. Saqib sold us those 2 cars - We have purchased 3 cars in the last 20 months from Germain. Our last 2 were used cars purchased for our grandchildren. Saqib sold us those 2 cars - we came back for the 2nd as he was so helpful and courteous. Germain should be proud to have him on the staff. More
No hassle experience I was a bit skeptical about buying a car from Germain Honda. I had a questionable experience with another Germain dealership, but learned this dealer I was a bit skeptical about buying a car from Germain Honda. I had a questionable experience with another Germain dealership, but learned this dealership was not associated with Them. They were curious, professional and made the experience pleasant. They made sure that I knew about all the key features on the CRV. I wouldn't hesitate to deal with them on my next purchase. More
Nishi is the man! I came into the dealership after speaking with Nishi on the phone. He prepared the car I wanted to drive and had it ready for me when I arrived. After I came into the dealership after speaking with Nishi on the phone. He prepared the car I wanted to drive and had it ready for me when I arrived. After discovering that it was not the car for me, Nishi patiently suggested other cars that fit my needs. I am happily purchasing a car that he suggested. I could not be more pleased with the service that Nishi provided. He was very personable and helpful. Thank you, Nishi! More
Excellent all around I live about 2 hours away and Mr. Kris Rivers was a joy to work with!! We discussed everything about the car and my questions were answered in full an I live about 2 hours away and Mr. Kris Rivers was a joy to work with!! We discussed everything about the car and my questions were answered in full and honestly over the phone. I was pre-approved over the phone which helped the process when I got there. When arrived the car was detailed and ready for a test drive, and again all my questions were answered promptly and honestly. I finished the loan process and walked out with keys in hand. My fiancé LOVES the car and I loved the honesty and great service! I did my research on the car and Germain offered the best value!! I left with a great USED car and would do it all again!! Thank you!! More
Great Service Kevin was very kind and helped me tremendously on the search for a car. He was able to help me find a good car with the features I wanted within my pr Kevin was very kind and helped me tremendously on the search for a car. He was able to help me find a good car with the features I wanted within my price range. I would highly recommend him. Michelle was very kind and was able to explain all the financial details thoroughly. She was very helpful and knowledgeable. It was definitely my best experience purchasing a car so far. Job well done! By the way, my girls loved the car!! More