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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

June 18, 2017

Great experience I really like the fact you show me a lot of options and try your best to find me a better deal thank you so much for all the effort and passion you sh More

by Abdul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Bello
Jun 19, 2017 -

Germain Honda of Dublin responded

Thank you for your feedback. Our goal is to provide the best service possible to our guest. We appreciate your business and hope to work with you again. Best Regards, Craig Ferguson General Manager

June 17, 2017

#1 Team! Great experience. Thank you Nishi Patel and Ryan Cox for taking your time and going the extra mile to get my family into a Honda Odyssey. I am an Air Force veteran and More

by lynchchris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel, Ryan Cox
Jun 19, 2017 -

Germain Honda of Dublin responded

We will be sure to pass your kind words along to Nishi and Ryan. We are happy to know they were able to assist you in finding the right Odyssey to fit your needs. From all of us here at Germain Honda of Dublin we thank you for your service and look forward to assisting you again. Best Regards, Craig Ferguson General Manager

June 15, 2017

Deceitful Price Quote I have been a loyal Honda customer for 12 years (since purchasing my 2006 CRV from the dealership)--getting everything from oil changes, seasonal chec More

by Tina.2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Robinson
Jul 21, 2017 -

Germain Honda of Dublin responded

Tina, We are saddened to hear that you feel this way. We have appreciated your loyalty to our dealership, but at this time we cannot extend anymore refunds to you. During your last visit you stated that a miscommunication took place, and even though you took ownership over the miscommunication, a discount along with a refund was given to you out of appreciation for your loyalty. Now, on your next visit to the dealership, another miscommunication seems to have arisen and you asked for another discount and another refund. After you stated that you specifically asked for the pricing on just the part and Chris specifically gave you the pricing on that part we do not feel like a miscommunication has taken place. Again, out of appreciation for your loyalty a discount of $162.00 was taken off of your bill before payment. We believe that this, in combination with a large discount and refund given to you on your last visit, is more than fair. We are sorry to hear that you will no longer be doing business with our dealership after discounts and a refund were given to you on two separate occasions.

June 14, 2017

Honda Civic 2014 I came here to look for a replacement car for the one I lost in a car accident. Bruce Trimbur helped me and was very patient in answering all my quest More

by Trumpetgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Trimbur
Jun 16, 2017 -

Germain Honda of Dublin responded

We thank you for sharing your positive experience with Bruce and do hope you will visit us again. Best Regards, Craig Ferguson General Manager

June 13, 2017

Professional sales staff w/many car options to test drive. I've purchased two vehicles from Germain Honda and have been very pleased with the staff, buying process and selection. I appreciated the time Kevin g More

by DublinGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Warbritton, Kevin Larivee
Jun 14, 2017 -

Germain Honda of Dublin responded

Congratulations on your new car and thank you for your continued business. We are happy to hear that Kevin provided you a quality experience providing you enough time to make a buying decision that is right for you. We look forward to working with you the next time. Best Regards, Craig Ferguson General Manager

June 12, 2017

Outstanding sales person We have purchased 3 cars in the last 20 months from Germain. Our last 2 were used cars purchased for our grandchildren. Saqib sold us those 2 cars - More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Naeem
Jun 13, 2017 -

Germain Honda of Dublin responded

We thank you for your continued business and loyalty to our dealership and Saqib. We are very fortunate to have Saqib on our team as he is truly dedicated to all of our guests and their best interest. Best Regards, Craig Ferguson General Manager

June 11, 2017

No hassle experience I was a bit skeptical about buying a car from Germain Honda. I had a questionable experience with another Germain dealership, but learned this dealer More

by Zeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr, Jackie Staten
Jun 12, 2017 -

Germain Honda of Dublin responded

We are happy to know that you enjoyed your recent car buying experience and thank you for sharing such kind words. We look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Craig Ferguson General Manager

June 09, 2017

Nishi is the man! I came into the dealership after speaking with Nishi on the phone. He prepared the car I wanted to drive and had it ready for me when I arrived. After More

by wtstillings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Jun 12, 2017 -

Germain Honda of Dublin responded

Thank you for your business and for sharing such kind words regarding your experience with Nishi. Best Regards, Craig Ferguson General Manager

June 03, 2017

Excellent all around I live about 2 hours away and Mr. Kris Rivers was a joy to work with!! We discussed everything about the car and my questions were answered in full an More

by D_devitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers, Michele Meyer
Jun 05, 2017 -

Germain Honda of Dublin responded

We thank you for making the drive to Dublin and allowing Kris and our team the opportunity to earn your business. We are happy to know your fiance' love the car and want you to know our team is always here for you. Best Regards, Craig Ferguson General Manager

May 25, 2017

Great Service Kevin was very kind and helped me tremendously on the search for a car. He was able to help me find a good car with the features I wanted within my pr More

by Eric J Vazquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee, Michele Meyer
May 26, 2017 -

Germain Honda of Dublin responded

Congratulations on finding the right car to fit your needs and thank you for choosing Germain Honda of Dublin to assist you. Your kind words and business are greatly appreciated. Best Regards, Craig Ferguson General Manager

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